ESENE WS330-PEGV4, User Manual

Page 1: ...www escene cn en Escene Communication 1 WS330 PEGV4 IP Phone User Manual Escene Escene Communication Communication Co Ltd Co Ltd ...

Page 2: ...ring Calls 16 4 6 Using Mute 17 4 7 Do Not Disturb 17 4 8 3 way Conference 17 4 9 Expansion Installation 18 4 10 Expansion Settings 18 4 11 Time Date 19 4 12 VOIP Call Forwarding 19 5 Advanced Call Handling 21 5 1 Using the phone book 21 5 2 Using Call Logs 23 6 Keypad Instruction 24 6 1 SIP Account Settings 24 6 2 Network Setting 25 6 3 Load default settings 26 6 4 Customizing Rings and Volume 26...

Page 3: ...oft Key 47 9 6 Dial Plan 48 9 7 IP Strategy 49 10 Phone Book 49 10 1 Group 49 10 2 Contact 50 10 3 LDAP 50 10 4 Ban List 51 11 Phone Maintenance 52 11 1 Basic 52 11 1 1 HTTP Upgrade 52 11 1 2 FTP Upgrade 53 11 1 3 TFTP Upgrade 54 11 1 4 Default Setting 55 11 1 5 Reboot 55 11 2 Advanced 56 11 2 1 Log 56 11 2 2 Auto Provision 56 12 Password 58 13 WEB Other Settings or Information Appendix 58 13 1 WE...

Page 4: ... Support Chinese display HD Voice HD Codec 3 VoIP accounts Enterprise Phone Book 12 programmable hard keys and support BLF Support 4 ESM32 expansion modules 128 keys Support Plug and Play Support PoE and AC power adapter Support HTTP TFTP FTP Auto provision TR069 for upgrade software 1 4 Technical Features Item WS330 PEGV4 Screen Grayscale LCD with background light 132x64 graphic LCD 4 display Lin...

Page 5: ...iting Call Queuing Line Switching Call Forward Call Transfer Call Holding Call Pickup Callback One Key Dial Redial Phone directly speed dial Call record direct dial 3 way conference SMS DnD Blacklist Voice mail Voice Prompt Voice Message BLF BLA Speed dial P2P Peer to Peer PBX Call Transfer Call Pick Up Network Meeting DND Call Waiting Call Hold Call Barring Call Back On Busy Anonymous Call Interc...

Page 6: ...rder the other APP Power Supply Power adapter AC 100 240V input and DC 12V 1A output PoE IEEE 802 af USB Standard DC 5V Specification DSPG Chipset Storage Temperature 0 60 Operating Humidity 10 90 Size 287mm 214mm 90mm Net weigh 1 2kg Certifications CE FCC RoHS Avaya Broadsoft Alcatel Yeastar Digium Note Sign means function has not been published yet ...

Page 7: ... Power adapter 1 RJ45 cable 1 Quick Installation 1 Product certification 1 2 As shown in figure 2 1 and figure 2 2 Please plug Handset Cord into RJ11 interface IP Phone and Handset RJ45 cable into the LAN interface IP Phone will automatically start if IP Phone with POE function 3 The phone must work together with power adapter without POE support 4 Connect your computer to PC interface of the phon...

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Page 9: ...S330 PEGV4 Num Buttons Description 1 Headset button Toggles the headset on or off Red means the feature is enabled 2 Mute button Toggles the Mute feature on or off Red means the feature is enabled 3 Messages button Typically auto dials your voice message service Red means have unread voice mail 4 SERVICE Server button Open or Close the Services menu 5 DIRECTORI Directory button Use it to access ca...

Page 10: ...f Red steady Pick up and enter normal call 14 Softkey Each displays a softkey function To activate a softkey press the softkey button 15 Line buttons Select the phone line Call or Answer Different colors for different status 1 Red flashing There is an incoming call 2 Red steady Pick up and enter normal call 3 Yellow green flashing Holding call 4 Yellow green steady Active call 16 Programmabl e But...

Page 11: ...9 OK OK button To confirm the action 20 Hands free speakerphone Hands free voice of the output 21 LCD screen 132x64 graphic LCD grayscale LCD with background light 22 Light strip Red flashing There are incoming call Red steady Missed Calls or phone busy 23 Hands free microphone Sounds input when hands free Figure 3 2 Interfaces of SayHi 320 WS330 PEGV4 NOTE 330 support expansion that it has a EXT ...

Page 12: ...t the Microphone 5 Power port 12VDC 6 Headset port Support RJ9 interface connection 7 Handset port Connect the Handset 8 EXT port Expansion module interface 9 LAN port Connect to a LAN interconnecting device 10 PC port Connect to a local PC 3 2 Understanding Phone Screen Features This is what your main phone screen might look like Figure 3 3 LCD for example is 330 Num Screen Functions 1 Time and D...

Page 13: ... 4 Basic Call Handling You can perform basic call handling tasks using a range of features and services Feature availability can vary see your system administrator for more information Note The bold type of the following text and following a button in table signifies the phone s button for example Speaker button and the coming call can use Ans Answer signifies soft key 4 1 Placing a Call Here are ...

Page 14: ...call is active 1 Press Hold button or soft key 2 Press again the line one or the other line you can enter another number 3 Press button default or press to send the number Tips You can dial on hook without a dial tone pre dial To pre dial enter a number and then go off hook by lifting the handset or pressing Headset or Speaker button If you make a mistake while dialing press C button to erase digi...

Page 15: ...g calls automatically after a few rings 4 3 Ending a Call To end a call hang up Here are some more details If you want to Then Hang up while using the Handset Return the handset to its cradle or press End Hang up while using the Speakerphone Press Speaker button that is Red or press Line button for the appropriate line or press End Hang up while using the Headset Press Handset button Do not keep t...

Page 16: ...ted by the Yellow green and flashing Line button 4 5 Transferring Calls Transfer redirects a connected call The target is the number to which you want to transfer the call If you want to Then Talk to the transfer recipient before transferring a call consult transfer 1 Press TRANSFER button or press XFER 2 Enter number 3 press default or press then transfer the call or wait five seconds default the...

Page 17: ...n use the Do Not Disturb DND feature to block incoming calls on your phone with a busy tone Can also be set to their voice mail or other extension numbers etc If you want to Then Enable global DND 1 Press 2 All enabled line on the phone would changes to status Enable DND on a single line Press MENU or OK button Function setting DND select line Enable Disable DND Global DND enabled press to disable...

Page 18: ...ird party number 3 After connected the third party press CONFERENCE button or CONF again establish a conference with held line 1 when one phone line is holding on and the other line is busy 2 Press CONFERENCE button or Press CONF Soft key 3 press the held line s programmable button the 3 way Conference will establish 4 9 Expansion Installation If you want to Then Expansion installation 1 Press MEN...

Page 19: ... to Then Time Date 1 Press MENU or OK button Function setting time date 2 you can select SNTP select enable to set parameter time server daylight SIP server select enable to set parameter root can modify date manual Settings select enable to set parameter date and time 4 12 VOIP Call Forwarding If you want to Then Unconditional transfer 1 Press MENU or OK button Function setting voip call forwardi...

Page 20: ...select enable 3 input number which you want to transfer when have a call in conversation it will transfer No answer transfer 1 Press MENU or OK button Function setting voip call forwarding 2 select no answer transfer select enable 3 input number which you want to transfer when have a call in but you don t have time to answer it will transfer ...

Page 21: ...k View All or press OK button Phone book Personal phone book View All 2 Select Add contact press OK button 3 Use the navigation keys to select content press OK button to set and modify Name set the name of contact NO 1 3 you can set up 3 contacts numbers Group the contacts be divided into different user s groups 4 Press Save soft key to complete Add group 1 Press DIR soft key or press MENU button ...

Page 22: ...ook View All or press OK button Phone book Personal phone book View All 2 Select the Delete group or OK button 3 Select a group you want to delete press OK button View Edit Contacts 1 Press DIR soft key or press MENU button Phone book Personal phone book or press OK button Phone book Personal phone book 2 Select View ALL or select a contact who are belong to different group 3 Select the contact pr...

Page 23: ...fferent group 3 Select a contact then press Dial If there are multiple numbers of one contact press Dial to enter the interface of call options select the one you want to call and press Dial 5 2 Using Call Logs Your phone maintains records of your missed placed and received calls If you want to Then View your call logs 1 Press MENU button Call history Missed Calls Received Calls or Dialed numbers ...

Page 24: ...to different SIP server If you want to Then Create an SIP account 1 Select System setting Advanced setting 2 Enter the password required The default is empty 3 Select SIP Account sip 4 Select one of the account you want to setting you can configure the following parameters Enable account Select Enable Display Name The name displayed on the screen User Name the account matched with the SIP server e...

Page 25: ...ose Network you can configure the following parameters Type static IP or DHCP IP enter IP address Note Do not duplicate the IP address with other devices on the network Mask enter appropriate subnet mask GW enter appropriate gateway DNS1 enter IP address of the primary DNS server DNS2 enter IP address of the secondary DNS server Web port the default Web port is 80 if you change it for example chan...

Page 26: ...e 2 It will auto ringing Press navigation to choose ring tone 3 Press OK to set the ring tone Press soft key to cancel Adjust the volume level 1 Choose System setting Phone setting Volume setting 2 You can adjust the volume level of following types Ring volume Phone call ring volume Handset volume Handle output volume Handset mic volume Handle input volume Speaker volume Hands free speaker output ...

Page 27: ... Press navigation to choose WIFI settings 3 Press ok button to change the it Enable or Disable Hot list search site what you want to connect 5 Press Hot List Manual set WIFI which you choose Encryption the encryption of the WIFI network Key type the key type of the WIFI network Key the password which you should set to allow yourself to enter the WIFI network ...

Page 28: ...e SIP account software It include phone Mode software version kernel version Upgrade date Running time Expansion Can check the expansion if your phone support this feature 6 7 Diagnose If you want to check the phone hardware function Press and hold C button diagnose you can check the phone item as below If you want to Then Keys You can check the phone keys LCD Press OK to start press C to exit Lig...

Page 29: ...ssword is root case sensitive NOTE Here use the example with 320 All of the other 320 WS330 PEGV4 ip phone was looks like as below Main Interface Phone Status Here you can see as below information System Run Time Register Status Network Status System Information ITEM DESCRIPTION System Run Time The phone system normal running time Register Status The status with Account 1 3 EX Module status Networ...

Page 30: ...hot spots remove hot spots Connected with WIFI as following the picture You can open it up and select the support encryption mode Press Scan to refresh the SSID information When you choise an SSID above press Connect you can connect to it 7 1 2 LAN Port NOTE For the WIFI model it didn t have the LAN port but it can setting the LAN information ...

Page 31: ...S330 PEGV4 IP Phone www escene cn en Escene Communication 31 Basic ITEM DESCRIPTION Network Connection Mode Network Connection Mode has DHCP Static IP PPPoE DNS Settings Select the DNS mode that you want ...

Page 32: ... change it to88 You must input IP and Web port to login the web page for example HTTP 192 168 0 200 88 It will take effect on next reboot Telnet Port The default Telnet port is 23 if you want to change it for example change it to 2003 You must input IP and Telnet port to login the manage page for example telnet 192 168 0 200 2003 It will take effect on next reboot Socket5 Proxy Server ...

Page 33: ...ber In other words paging 1 is the highest priority Paging1 Enable Disable Paging feature Group IP and Port Group IP and Port with Paging 7 1 3 PC Port Normally choose Bridge if you choose Router you need to input router IP address net mask Bridge Normally you should choose bridge feature it means that pc port and LAN port will share the same network Router Router feature is for the phone PC Port ...

Page 34: ...n enable disable VPN for phone and pc VPN Type Choose the appropriate type of VPN VPN Server Addr VPN server s IP VPN User Name VPN user s name VPN Password A password be used for authentication OPEN VPN Upload the ovpn file to the phone VLAN Setting When using VLAN Setting option you can set several parameters as follow VLAN Setting Enable VLAN You can enable disable vlan for phone and pc ...

Page 35: ...ne or pc to join 8 SIPAccount 8 1Basic Choose one Account you will find the following parameters ITEM DECSRIPTIO Enable You can choose on off to enable disable the line Account Mode You can choose VOIP PSTN but this model nonsupport PSTN If you need Pls contact us to buy another model that can supports PSTN ...

Page 36: ...can t work it also can register in this secondary server Outbound Proxy Server Put into the address with the outbound proxy server Secondary Outbound Proxy Server When the main out bound server can t work it also can use this secondary server Poling Interval Time Of Registration Poling Interval Time Of Registration default is 32 s NAT Traversal Defines the STUN server will be active or not STUN Se...

Page 37: ...sion function The device will send an Invite packet to refresh the session during a call if it enable Session Timer The refresh session time interval Call Method This method include SIP and TEL DNS SRV Enable Disable DNS SRV Allow events Enable Disable Allow events Registered NAT Enable Disable Registered to NAT UDP Keep alive Message The phone periodically sends a UDP packet to keep the port acti...

Page 38: ...ity SIP Encryption Enable Disable SIP encryption RTP Encryption Enable Disable RTP encryption Encryption Algorithm The encryption algorithm at this time we only have RC4 Encryption Key The key with encryption 9 Phone Setting 9 1 Basic ITEM DECSRIPTIO Basic Back Light The backlight of the phone LCD ...

Page 39: ...en there s coming a call or the phone is talking the second call will be in the queue Call Waiting Tone Select the frequency with the tone when call waiting DTMF The DTMF transmitted mode include RFC2833 Inband SIP Info Auto Fuzzy Search Fuzzy search someone with the phone book in the idle Phone Book Search Enable Disable the phone book search feature with accurate or T9 mode Call List Save You ca...

Page 40: ...erval The update interval with SNTP Day Light Saving Time Enable disable the DST for the phone Time Format You can use 24 hour time format or 12 hour time format Date Format You can choose the appropriate time format Time Zone GMT You can select different time zone for the phone Manual Setting Setting time manually 9 1 2 Call ITEM DECSRIPTI ...

Page 41: ...e call Return Code When DND Select the code feedback to the server when you open DND function Flash Hook Time 800ms The time with the flash hook Called No Answer Time When it has coming call and enable this feature the caller will be request time out in the stipulated time Pound Send Method When you to use the code such as 28 123 or 23123 you need to set this feature RFC 2833 Play Load Default is ...

Page 42: ...call to others If Busy If the phone was busy working the call will be transfer to others If No Answer If the phone was no answer the call will be transfer to others Ring Frequency The ring frequency with the VOIP Call Forward 9 1 4 QoS ITEM DECSRIPTIO SIP QoS The range is 0 63 default is 26 Voice QoS The range is 0 63 default is 46 ...

Page 43: ... Audio ITEM DECSRIPTIO Audio Audio Codecs Select the audio codecs what you want Jitter Buffer It is a shared data area where voice packets can be collected stored and sent to the voice processor evenly Other Setting the Payload length High rate VAD Echo suppression mode Side ton ...

Page 44: ...ndset Volume The handset volume default is Lv5 the range is 1 9 Speaker Phone Volume The speaker volume default is Lv5 the range is 1 9 Headset Volume The headset volume default is Lv3 the range is 1 9 Handset MIC Volume The handset MIC volume default is Lv3 the range is 1 7 Speaker Phone MIC Volume The speaker MIC volume default is Lv3 the range is 1 7 Headset MIC Volume The headset MIC volume de...

Page 45: ...vigation keys to highlight the desired one in the Enabled Disable Codes list and press the to move to the other list Jitter Buffer Type The type of Jitter Buffer is Adaptive or Fixed default is adaptive Min Delay The min delay range setting default is 60 Max Delay The max delay range setting default is 150 Normal Delay The normal delay range setting default is 120 Other Play Load Length The play l...

Page 46: ...y feature to send the specification of arbitrary key sequences via DTMF BLF You can use the BLF feature to monitor a specific user for status changes on the phone Paging You can use multicast paging to quickly and easily forward time sensitive announcements out to people within the multicast group Call Park You can use call park feature to place a call on hold and then retrieve the call from anoth...

Page 47: ...t like the default setting with the function keys feature You can change to whatever you like NOTE IF THE PHONE WITHOUT THE KEY YOU CAN IGNORE IT 9 5 Soft Key Soft Keys Soft key is the key with below display in the LCD You can change it for your mind to the other features in many all kinds of status As below example when you dialing with someone the LCD display soft key is Send Del Empty End Empty...

Page 48: ...ck Dial Plan ITEM DECSRIPTIO Send Key Select the default send key mode you want to use Dial Length Enable this feature will limit the dial length Default is 25 No Dial Timeout Setting the range with no dial timeout default is 5 Dial Rule Select the Add Rule button to add dial rule pls see as below detail ITEM DECSRIPTIO ...

Page 49: ...te Number There have two option Enable or Disable NOTES If you want to know more detail about Dial Rule pls find it in the official website to download the specific document HTTP www escene cn en 9 7 IP Strategy You can use IP Strategy feature to make a list which can be set to only allow the incoming call on the list e g As following picture you can see it has 192 168 0 248 in the list When you o...

Page 50: ... ought to click Add Contact You can edit an existed Contact by click You can delete an existed Contact by click if you want to delete all Contacts you just ought to click Delete All Contact You can edit or move this contact to Ban List after you select You can download and save this contact to PC after you select 10 3 LDAP NOTES If you want to know more detail about LDAP pls find it in the office ...

Page 51: ...ene cn en Escene Communication 51 Pass Word escene_2012 LDAP Name Attributes 1 sn LDAP Name Attributes 2 cn LDAP Number Attributes 1 telephoneNumber 10 4 Ban List You can add edit and delete contact in a Ban List on this web page ...

Page 52: ...e an existed Ban List by click if you want to delete all Ban List you just ought to click Delete All Ban List You can edit or move this contact to Contact after you select 11 Phone Maintenance 11 1 Basic NOTES Don t cut off the electricity or network cable when doing upgrade in the below ways 11 1 1 HTTP Upgrade You can upgrade the software kernel and configuration etc files by HTTP ...

Page 53: ...oad to upload download the configure file of the phone XML Phone Book Used for uploading downloading the XML phonebook of the phone Vcard Downloading all contacts in the Vcard mode but upload only support one by one EXT Module Used for updating backup the expansion of the phone NOTES The mode doesn t support this feature Log Used for the administrator to find out or making sure the problem with th...

Page 54: ...are of the phone Kernel Upgrade Used for upgrading the kernel of the phone Configuration Used for updating backup to update backup the configure file of the phone Phone Book Used for updating backup to update backup the phonebook of the phone EXT Module Used for updating backup the expansion of the phone NOTES The mode doesn t support this feature NOTES It s not necessary to input filename when do...

Page 55: ...backup the configure file of the phone Phone Book Used for updating backup the phonebook of the phone EXT Module Used for updating backup the expansion of the phone NOTES The mode doesn t support this feature NOTES It s not necessary to input filename when doing backup Configuration Phone Book EXT Module 11 1 4 Default Setting You can load the phone to the factory default setting in default settin...

Page 56: ...ed to catch a debugging Level you need to setup on this interface 11 2 2 Auto Provision When you open this auto provision feature the phone will do auto provision after it detect a different software or kernel Higher or Lower which are putted on the TFTP HTTP HTTPS FTP server For the detailed information about auto provision you can find it in the official website HTTP www escene cn en ...

Page 57: ...wnload kernel from server Auto Download Config File Used for auto download config file from server Auto Download Expansion NOTES The model doesn t support this feature Auto Download Enterprise Phonebook Used for auto download Enterprise Phonebook from server Auto Download Personal Phonebook Used for auto download personal phonebook from server Booting Checked Used for checking the auto provision w...

Page 58: ...d Here you can setting the administrator or user WEB password management Select your type If you login as an administrator you can modify both the user s and admin s passwords 13 WEB Other Settings or Information Appendix 13 1 WEB User In the upper right corner of the website page you can select the user or logout 13 2 Multi Language In the upper right corner of the website page you can select the...

Page 59: ...0 PEGV4 IP Phone www escene cn en Escene Communication 59 13 3 Note Tips In the right middle of the website page there is a Note tips in every function page Hope it can help you to know something about that ...