User’s Guide
ESI phone operation
E.2
Fixed-feature keys
The
fixed-feature keys
on the phone are permanently labeled as to their usage. The
FLASH/REDIAL
and
MUTE/DND
key on an ESI phone each have two purposes; your ESI system will govern this by permitting
only the appropriate function when either is pressed, depending on the circumstances at that moment. The
different phone models have some different fixed-feature keys.
Keys’ LEDs (lamps)
The LEDs
(light-emitting diodes)
, or lamps, associated with the programmable and fixed keys aid in
determining the status of their function. In general:
•
Green
indicates a function associated with your phone.
•
Red
indicates an occurrence at another station.
• A
solidly lit
lamp indicates in-use status.
•
Blinking
indicates an action, such as ringing or holding, is required; a
fast blink
calls for immediate action.
As an example, a blinking red key is a call ringing at another station; blinking green signifies ringing at your
station. (See also “Line keys,” page F.11.)
Note:
Each ESI Cordless Handset has only red LEDs, and only on its four programmable feature keys.
The illumination activity (such as blinking) otherwise is similar to that described above.
SPEAKER key and speakerphone operation
Note:
The ESI Cordless Handset models and legacy 12-Key Feature Phone each lack a speakerphone.
For hands-free conversation, use the
SPEAKER
key. When an outside call rings, you can press
SPEAKER
to connect to the caller via your phone’s built-in speakerphone. This lights the
SPEAKER
key’s LED. Or,
while using the handset, you can switch a call to the speakerphone by pressing
SPEAKER
and hanging up
the handset. (To revert to the handset from speakerphone mode, lift the handset again.) To perform
group
listening
—
i.e.
, have a handset conversation
along with
the caller’s voice broadcast over your speaker —
press
SPEAKER
while on a handset conversation
but do not hang up the handset.
Hands-free answer (internal calls only)
1
Note:
To use this feature on an ESI Cordless Handset, you must be using a headset.
You can program your phone to enable or disable
hands-free answer
1
— press
PROG/HELP
3 5
.
With hands-free
enabled
, an internal call to your station generates a short ring and a double connect tone,
then automatically connects the caller to your speakerphone. With hands-free
disabled
, an internal call to
your station generates a single-ring cadence; outside calls ring with a double-ring cadence.
Note:
The legacy 12-Key Feature Phone only supports hands-free
listening
. You must pick up the handset
to respond to the caller.
1
The legacy 12-Key Feature Phone supports only hands-free
listening
. To
answer
, you must pick up the handset.
