User’s guide
VoiceWorks
16
Frequently used group mailbox procedures • C-3
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1.
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Dial the voice mail system’s extension number.
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When the system answers, you’ll hear the
main greeting of the automated attendant.
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2.
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Identify yourself to the system:
• Press the * key.
• Enter the mailbox’s number.
• Press the # key.
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3.
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The system will ask for the mailbox’s password. Enter it, followed by the # key.
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4.
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The mailbox will then announce the number of new and old messages and begin the playback.
At any time, you may press 5 to enter programming mode.
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5.
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Enter the greeting number that you wish to play to callers, or the greeting number you wish
to re-record.
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6.
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The mailbox will begin playback of the greeting.
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7.
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At any time, you may press the # key to confirm your selection, or press 1 to re-record the
selected greeting that the system just played.
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8.
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Press 1 when finished recording.
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You may have to call the system administrator to obtain this number.
