Eskabe DVEL 12, Owner'S Operation And Installation Manual

17 

TROUBLESHOOTING (CONTINUED) 

1) Burner orifice is clogged. 

1) Clean burner orifice or replace 
burner orifice. 

2) Burner orifice diameter is too 
small.  

2) Replace burner orifice. 

Burner does not light after 
pilot is lit. 

3) Inlet gas pressure is too low. 
 

3) Contact local Gas Company. 

1) Manifold pressure is too low. 
 

1) Contact local Gas Company. 

Delayed ignition of burner.  

2) Burner or pilot orifice is clogged.  2) Clean burner or pilot orifice or 

replace it. 

1) Burner orifice is clogged or 
damaged.  

1) Clean burner orifice or replace it. 

Burner backfiring during 
combustion. 

2) Gas regulator defective. 

2) Replace gas regulator. 
 

1) Inlet pipe is blocked. 
 

1) Remove the blockage. 

2) Incorrect connections of pipes. 

1) Connect pipes according to 
installation instructions. 

Yellow flame during burner 
combustion. 

3) Gas regulator defective 

1) Replace gas regulator. 
 

Slight smoke or odor during 
initial operation. 

1) Residues from manufacturing 
processes. 

1) Problem will stop after a while of 
operation. 

1) Turning control knob to HI 
position when burner is cold. 

1) Turn control knob to LO position 
and let warm up for a minute. 

2) Air in gas line. 

2) Operate burner until air is 
removed from line. Have gas line 
checked by local Gas Company. 

Heater produces a 
whistling noise when 
burner is lit. 

3) Dirty or partially clogged burner 
orifice. 

3) Clean burner orifice or replace it. 

Heater produces a 
clicking/ticking noise just 
after burner is lit or shut off. 

1) Metal expanding while heating or 
contracting while cooling. 

1) This is common with most 
heaters. If noise is excessive, 
contact qualified service person. 

Heater produces unwanted 
odors. 

1) Gas leak (see WARNING 
statement below). 

1) Locate and correct all leaks (see 
Checking Gas Connections, page 
12) 

1) Low line pressure. 
 

1) Contact local Gas Company. 

Heater shuts off in use. 

2) Pilot is partially clogged. 

2) Clean pilot. 
 

1) Gas leak. See WARNING 
statement below. 

1) Locate and correct all leaks (see 
Checking Gas Connections, page 
12)  

Gas odor even when 
control knob is in OFF 
position. 

2) Control valve defective. 
 

2) Replace control valve.