ESKUTA SX-250, Owner'S Manual

Eskuta Limited warrants by way of replacement due to defects in

material and/or workmanship components purchased new from

Eskuta Limited or from an approved Eskuta reseller subject to

the following terms and limitations.

THE PERIOD OF WARRANTY for Eskuta e-bikes shall be one (1) 

year from the date of purchase, with an 8,000-kilometre

limitation.

THIS WARRANTY INCLUDES:

        – Bicycle Frame 

        – Bicycle components (other than wear Items referred 

        to below), front forks, suspension and all electrical 

        components (including controller, display, console, 

        motor, battery and battery charger).

GENERAL EXCLUSIONS:

i.        Apply only to components purchased new from Eskuta 

          Limited or purchased new from an Eskuta approved 

          reseller, and warranty coverage commences from the 

          original date of purchase by the original purchaser 

          and proof of purchase will be required to validate the 

          warranty claim. All warranty claims must be made to 

          Eskuta Limited or through an Eskuta-approved reseller 

          and before a warranty claim can be processed.

ii.       Does not cover improper assembly or improper use, 

          servicing or maintenance.

iii.      Does not include Wear Items including but not by way 

          of limitation – tyres, inner tubes, chains, chain wheels, 

          sprockets, brake pads, pedals, pedal cranks, handlebar 

          grips, or cables, which are not covered under warranty.

iv.      Does not cover normal wear and tear, including 

          corrosion, rust, hairline cracks in paint, chips in paint, 

          water damage, the results of fatigue and any damage, 

          failure or loss caused by accident, misuse, neglect, 

          abuse, theft or failure to follow assembly, re-assembly 

          or disassembly or other instructions or warnings.

vii.     Does not cover competition or racing use, installation of 

          parts or accessories that are not qualitatively equivalent 

          to genuine Eskuta parts, abnormal strain, neglect, 

          or abuse, lack of proper maintenance & accident 

          or collision damage.

Eskuta Limited must perform all warranty services or Eskuta 

approved warranty/service centres or a specialist e-bike centre 

of the customer’s choice with prior written approval from 

Eskuta Limited. Warranty services include the costs of parts 

and reasonable labour up to a maximum labour charge of 

£75.00, but doe’s not include the cost of shipment, packaging or 

transportation.

If you elect to repair a defective product yourself or if you use a 

replacement component not supplied by Eskuta Limited or an 

authorised Eskuta reseller, Eskuta Limited will not be liable for

any damage, failure or loss caused by the use of such

unauthorised component and the warranty will be void.

Disassembling any part or component beyond that which is

shown in the Eskuta Owner’s Manual will void the warranty of

that item and any other components that Eskuta Limited

determines are affected by such disassembly.

THE CUSTOMER’S RESPONSIBILITY under this warranty shall

be to: -

viii.      Operate and maintain the e-bike as specified in the 

            appropriate Owner’s Manual.

ix.        Give notice to Eskuta or an authorised Eskuta e-bike 

            reseller of any and all apparent defects within seven (7) 

            days after discovery, and make the bike available at that 

            time for inspection and repairs at such dealer’s place of 

            business.

WARRANTY TRANSFER:

To transfer any remaining warranty from the original purchaser 

to any subsequent purchaser, it is imperative that the bike be 

inspected and registered for warranty by an authorised Eskuta 

e-bike reseller. In order for this warranty to remain in effect, this 

inspection and registration must take place within ten (10) days 

after transfer. A reasonable dealer imposed fee may be charged

for the inspection.

ESKUTA LIMITED MAKES NO OTHER WARRANTY OF ANY 

KIND, EXPRESSED OR IMPLIED. ALL IMPLIED WARRANTIES OF 

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE 

WHICH EXCEED THE OBLIGATIONS AND TIME LIMITS STATED IN 

THIS WARRANTY ARE HEREBY DISCLAIMED BY ESKUTA LIMITED 

AND EXCLUDED FROM THIS WARRANTY.

ALSO EXCLUDED FROM THIS WARRANTY ARE ANY INCIDENTAL

OR CONSEQUENTIAL DAMAGES INCLUDING LOSS OF USE. 

NON-WARRANTY COSTS:

Call out fee – to include the first hours labour     £75.00

Call out fee vehicle mileage                                     £0.40p per mile

Labour rate per hour (after the first hour)           £50.00

These warranty terms and limitations do not affect your 

statutory rights.

DISCLAIMER

1. The contents of this user’s manual is for explanation of 

operation, not for reference of product specification

2. Illustrative representation of this user’s manual may be

different with actual products; please refer to actual sale product

literature

3. Eskuta reserves the right of change in order to improve the 

performance of products, no further notice will be given

4. This bicycle is equipped with a speed-limiting device. Any

tampering is strictly prohibited. Should the speed controller be 

tampered with in any way this then will invalidate your bicycles 

warranty

5. Improper use, both on and off-road, if used incorrectly or 

unmaintained will invalidate your bicycles warranty. 

6. The warranty of this Eskuta bicycle is totally at the discretion

of Eskuta Limited. 

Owners Handbook

Warranty

17