SGOES Infrared Combustible Gas Detector
820-0006
Operating Manual
Page 25
9.0 Repair and Return
Field Repair
The
SGOES
is not intended to be repaired in the field. If a problem should develop, refer
to Section 8.0 Troubleshooting of this manual. Please return the device to the factory for
repair or replacement.
Return Material
Authorization (RMA)
Number
Contact ESP Safety Inc. at +1-408-886-9746 to obtain a Return Material Authorization
(RMA) n umber. Please provide the following information during your call:
-Your Company Name
-Product Type
-Serial Number
-Date of Shipment
-Brief explanation of malfunction
Pack the unit properly to ensure that no shipping damage occurs and ship
to:
ESP Safety, Inc.
555 North First Street
San Jose, CA 95112 USA
Write the RMA number on the front of the shipping carton
ESP Safety, Inc. recommends that an inventory of
spare detectors be kept on hand to enable rapid field
replacement and minimize downtime.