Esse-ti Hi-Pro 1 Series, Installation And Programming Manual

Page 1: ...Installation and Programming MANUAL...

Page 2: ...er The User shall be responsible for defects arising from the use of the product Esse ti shall only be responsible for defects according to and within the limitations set by the Presidential Decree da...

Page 3: ...ays 22 External Music on hold source 23 Amplifier 24 Digital Input 25 Connection to the PC 26 Working in Emergency Mode 27 Maintenance 27 HI PRO 412 RACK ISDN 28 Front panel description 28 Hardware de...

Page 4: ...ming 62 ISDN options 63 Type of ISDN line 63 TEI programming 64 BRI Numbers programming 64 Incoming calls managing 65 IDs Managing 67 Extension programming 69 Outgoing calls 69 Doorphone calls 71 Unre...

Page 5: ...tor relay configuration 107 ST series telephones memory buttons 108 Assigning a service to a memory button 109 Deleting a service from a memory button 110 External music source 110 Input enable 110 Ac...

Page 6: ...Other features 123 Lines 124 Dimensions 124 Safety system 124 CE conformity declaration 125...

Page 7: ...d for the title of large sections in a chapter such as the main titles of the chapter Secondary Title Style used for the title of a specific paragraph in the primary title Tertiary Title Style used fo...

Page 8: ...ramming to indicate the entries made by the operator Lift the handset from the Administrator extension or activate the handsfree mode Programming must be enabled Lift the handset from the Administrato...

Page 9: ...ed upstream in order to interrupt power supply in case of fault Always refer to an authorized assistance centre for repair Install the product in a well ventilated place making sure not to obstruct th...

Page 10: ...ns that may result in malfunctioning or damages to the product are accidental contacts with lines with higher voltage short circuit electromagnetic association with other conductors located nearby sud...

Page 11: ...K standard on analogue and system telephone sets Display Name if contact of the phone book only system telephone set and alphanumeric analogue phones FSK standard Built in Courtesy Responder 1 channel...

Page 12: ...source input Up to 8 ST600 Personal Phone telephone systems Optional batteries for emergency operation only Rack models 24Vdc power supply input for emergency operation only Rack models Local program...

Page 13: ...update D Optional Doorphone board for connecting traditional doorphones E A 50 or other music source terminals F Relays terminals G System Telephones power supply and signals terminals H Optional boar...

Page 14: ...ne speech output Cit 1 Doorphone speech input AMPL Amplifier exit GND Not used INT 12 Extension 12 terminals INT 11 Extension 11 terminals INT 10 Extension 10 terminals INT 9 Extension 9 terminals INT...

Page 15: ...Computer connection Profile in use Led Status Power supply OFF mains absent ON mains present Device status Flash regular operation Computer connection ON Computer connected to Hi Pro Profile in use O...

Page 16: ...d connecting the telephones to Hi Pro using a twisted pair cable Use multi pair cables only when absolutely inevitable and in any case never more than 20 m long Operations to perform Drill two 5 mm di...

Page 17: ...S When a system telephone is connected to the Hi Pro terminal board the first pair Pin 2 3 must be connected to the terminal marked with the number of the extension to be connected the second pair Pi...

Page 18: ...e pair The pair Pin 2 3 must be connected to the terminal marked with the number of the extension to be connected Connection example Connect the telephones Start up Reposition the lateral part of the...

Page 19: ...le the main part of the lid and tighten the screw Replace the right side of the lid Connect the mains ISDN optional board With the ISDN optional board 2BRI 4 extensions doorphone it is possible to ext...

Page 20: ...turn it down Open the remaining part of the lid unfastening the screw on top and turn it down Remove jumpers in JP3 H in picture page 13 Insert the optional board in connectors JP1 JP2 JP3 JP5 and JP9...

Page 21: ...and door 2 respectively but they may also be used as actuators Note relays 1 and 2 can command loads with up to 10A to 24V absorption A Input volume adjusting trimmer from doorphone to telephone B Ou...

Page 22: ...essary use trimmers on the doorphone or ISDN board Reassemble the main part of the lid and tighten the screw Replace the right side of the lid Actuator Relays Hi Pro has 2 relay which can command load...

Page 23: ...round music for Responder DISA and Voicemail messages Esse ti external source A50 A A50 connector Disconnect Hi pro from the mains Unhook the right side of the lid and turn it down Connect A50 in its...

Page 24: ...ramming paragraph External music source Amplifier Hi Pro can be connected to an external amplifier to be used as a pager The amplifier must be provided with an AUX input with volume control Disconnect...

Page 25: ...deactivate last extension Digital Input Hi Pro in equipped with a digital input ALL customizable as normally closed or normally open Configuration and use are possible only by teleprogramming software...

Page 26: ...ry with a terminal emulation utility e g Hyper Terminal Using a USB cable connect the Hi pro USB port to a USB port of the PC In case of driver installation request follow the instructions and search...

Page 27: ...nsion 410 can call and receive from external line 04 In Hi Pro 280 hybrid version 1BRI and 2 analogue lines emergency mode works in the following way extension 401 can call and receive from external l...

Page 28: ...1 T02 jack D Extensions 401 411 jack E Extension 412 or amplifier jack F USB Port for pc connection G Doorphone jack H Relay inputs banana connectors I External music source Input L LED RUN Device sta...

Page 29: ...2V 1 3A h B Battery 12V 1 3A h C DIP switches D Optional Doorphone board connector analogue equipement E Optional Doorphone board connector analogue equipement F Esse Ti A50 connector DIP switches The...

Page 30: ...ommendations Do not install Hi Pro Rack ISDN near other electronic or magnetic devices if they were not designed to be combined with it Do not lay the telephone cables near the 230 Vac mains Installat...

Page 31: ...e of ISDN lines A and B in figure below Note the termination resistances must be inserted only in the last plug of the bus A Bus ISDN T01 termination jumpers resistance B Bus ISDN T02 termination jump...

Page 32: ...terminal Pin 5 Pin 6 Segn Connect extension to RJ45 RJ11 jacks present on Hi Pro 412 Rack ISDN front panel D in figure page 28 Connect system telephones to the RJ45 jacks arranged in the various envi...

Page 33: ...the following emergency mode Working batteries PBX works normally as in presence of power supply Not Working batteries PBX allows following operations extension 401 can call and receive from external...

Page 34: ...and 2 assume the function of a door opener door 1 and door 2 respectively but they may also be used as actuators Note relays 4 and 5 can command loads with up to 10A to 24V absorption A Input volume...

Page 35: ...g towards the rear Insert the doorphone board in the related connectors D and E page 29 Connecting Doorphone Plug RJ45 DOORPHONE Pin 1 Ringer 2 Pin 2 Ringer 1 Pin 3 Common terminal Pin 4 Speech output...

Page 36: ...36 HI PRO 412 RACK ISDN Switch on PBX Power on doorphone station Check audio levels if necessary use trimmers on the optional or integrated doorphone board Replace the cover Tighten the screws removed...

Page 37: ...in figure page 28 using banana connectors supplied with Hi Pro External Music source Hi Pro is projected for the connection of an external music source which may be used both as music on hold and as...

Page 38: ...gramming paragraph External music source Amplifier Hi Pro can be connected to an external amplifier to be used as a pager The amplifier must be provided with an AUX input with volume control Plug RJ45...

Page 39: ...possible only by teleprogramming software Plug RJ45 DOORPHONE Pin 6 5V reference voltage for alarm input Pin 8 Alarm input Arrange a RJ45 plug according to the instructions given in the table above at...

Page 40: ...port of the PC In case of driver installation request follow the instructions and search for drivers in CD ROM drivers folder supplied with Hi Pro If a terminal emulation utility program is used the...

Page 41: ...OFFICE with DEDICATED GSM LINE for Hi Pro office installation OFFICE with DEDICATED GSM and FAX LINE for Hi Pro office installation only for 4 lines equipped Hi Pro Each configuration can be modified...

Page 42: ...te call barring e g 144 166 899 time bands work this way DAY profile from 8 to 12 a m and from 2 to 6 p m NIGHT profile in the remaining hours of the day and on Saturday and Sunday automatic switch FA...

Page 43: ...this extension DAY profile first extension 401 will ring in event of incoming call while all other extensions will ring with a time delay courtesy responder enabled with the message we are busy at th...

Page 44: ...o be programmed is enabled for incoming external calls courtesy responder enabled with the message we are absent please kindly phone back CUSTOM profile all telephones will ring in event of incoming c...

Page 45: ...e L04 is dedicated for GSM calls FAX extension 408 automatic line engagement for this extension automatic switch FAX disabled L C R service automatically routes GSM calls via GSM dedicated line L04 pr...

Page 46: ...200 Dial the installer password factory setting 12345 Dial 1 for the DEFAULT configuration 2 for the HOME configuration 3 for the HOME OFFICE configuration 4 for the OFFICE configuration 5 for the OF...

Page 47: ...the code 3591 Dial the telephone number to which you are diverting the doorphone calls Dial to confirm Wait for the confirmation message and hang up Programming a telephone number to which divert ext...

Page 48: ...00 Personal Phone to Hi Pro refer to installation paragraph When connecting the telephone for the first time to Hi pro the display turns on and within a minute shows the parameter 0 inside menu Settin...

Page 49: ...hone ST 600 Personal Phone or BCA to program Installer password User password Remote programming number Date and time Daily time band Weekly time band Moreover you can Set a default configuration Reca...

Page 50: ...Add numbers to the phonebook Set ACD Set buffer memory operating mode Enable remote disconnect recognition Set the flash time of a non type approved telephone Send information regarding outgoing inco...

Page 51: ...allows you to access all password protected programmings beginning with 2 In order to exit programming you must dial the relevant code Note date time profile recall storing a number in the phonebook...

Page 52: ...l to confirm Dial the digits of the new password to confirm Dial to confirm Wait for the confirmation tone and hang up ATTENTION If a wrong password is inserted for 5 consecutive times the access to p...

Page 53: ...er In event of an incoming call from the Remote programming number Hi Pro automatically engages and checks the password then starts remote programming see Teleprogramming software manual In event of a...

Page 54: ...ORY SETTINGS The restoration of the Hi Pro factory settings is carried out by recalling one of the seven basic default configurations Default Home Home Office Office with FAX line Office with GSM line...

Page 55: ...setting is not password protected Date Allows you to update the date day month year confirm Pick up the handset of the system administrator extension 401 Dial the code 2100 Dial two digits for the day...

Page 56: ...g it is 18 05 in order to program the correct time dial the following digits 2101 1805 Daylight saving time Allows yuo to enabled the DST service DEFAULT enabled enable confirm Pick up the handset of...

Page 57: ...rest of the day and on Saturday and Sunday Daily time band Allows setting up the beginning and the end of 2 time intervals in which Hi Pro will use the NIGHT or the CUSTOM profiles Outside these 2 in...

Page 58: ...hour 2 digits and minutes 2 digits of time band 2 Dial the ending hour 2 digits and minutes 2 digits of time band 2 Dial the digit referring to the profile to be used during this time band 1 NIGHT pr...

Page 59: ...arting hour two digits and minutes two digits of the weekly time band Dial the digit corresponding to the ending day of the weekly time band 1 Monday 7 Sunday Dial the ending hour two digits and minut...

Page 60: ...em administrator extension 401 Dial the code 214 Dial two digits between 01 and 12 indicating the extension connection Dial the code 4 Dial the digit or the two digits corresponding to the extension n...

Page 61: ...DEFAULT group 1 number 413 group 2 number 414 call group conventional confirm Pick up the handset of the system administrator extension 401 Dial the code 2130 Dial a digit between 1 and 2 indicating t...

Page 62: ...wo or three digits indicating the extension number Dial 0 to REMOVE the extension 1 to ADD the extension Wait for the confirmation tone and hang up TRUNK LINES PROGRAMMING Allows defining the presence...

Page 63: ...BRI channels with the telephone number given by the carrier please see the Errore L origine riferimento non stata trovata section MSN contract The carrier delivers one socket with max 8 telephone numb...

Page 64: ...the system administrator extension 401 Dial the code 2706 Dial 1 BRI T01 2 BRI T02 Dial the TEI value 00 63 for manual and 64 for automatic mode Wait for the confirmation tone and replace the handset...

Page 65: ...n by the carrier and inserted in the table of BRI numbers it is possible to diver incoming call to a group of extensions using VIP call to one of the BRI trunk L01 and L02 for T01 L03 and L04 for T02...

Page 66: ...ation in the table from 1 to 8 Dial the two or three digits of the extension where the call is to be presented Wait for the confirmation tone and replace the handset Note in event of the extension spe...

Page 67: ...s identifier in outgoing calls DEFAULT all extensions use the first number in table of each BRI BRI extension location 1 8 confirm Pick up the handset of the system administrator extension 401 Dial th...

Page 68: ...work ID Sending Mode if connected user COLR This configuration allows to set if send or not the ID to the remote caller BRI mode confirm Pick up the handset of the system administrator extension 401 D...

Page 69: ...Dial the two or three digits of the extension number Dial 0 DAY profile 1 NIGHT profile 2 CUSTOM profile 3 All profiles Dial the code 14 Dial two digits from 01 to 04 to indicate the number of the tr...

Page 70: ...agement modes For each one it is also possible to set if the engagement mode is cyclical or not DEFAULT Mode Cyclical 1 line 2 line 3 line 4 line 01 no L01 L02 L03 L04 02 no L01 L02 L03 03 no L01 L02...

Page 71: ...ed by lifting the handset the door opener is enabled DEFAULT Default and Home configurations all extension will ring in event of doorphone call Home Office configuration under any profile home extensi...

Page 72: ...door opening Wait for the confirmation tone and replace the handset Unrestricted numbers This function allows you to define the numbers that can be dialled for each extension It also allows to associ...

Page 73: ...th the filter group that allows calls starting with 0 but is not associated with the 07 filter group you will hear the dissuasion tone if you dial 07 Service activation Allows activating the following...

Page 74: ...to activate the doorphone call forwarding service Trunk to Trunk Conversation Allows the extension to access to the Trunk to Trunk Conversation service ETSI External call forwarding Allows the extens...

Page 75: ...ension the following services external call forwarding doorphone call forwarding relay activation amplifier voicemail DISA or VIP call general call in case of unanswered DISA or VIP call selective pic...

Page 76: ...nswered DISA or VIP call 84 Basic call pick up 85 Selective pick up Dial 0 to DISABLE the service 1 to ENABLE the service Wait for the confirmation tone and hang up INCOMING CALLS The fully equipped H...

Page 77: ...will ring regardless of the line during CUSTOM profile the incoming calls over the real lines will make only extension 401 ring while the incoming calls over the VIP will make all the extensions ring...

Page 78: ...e 22 Dial the two or three digits indicating the extension number Dial 0 DAY profile 1 NIGHT profile 2 CUSTOM profile 3 All profiles Dial 00 Dial line number 01 Line L01 02 Line L02 03 Line L03 04 Lin...

Page 79: ...e all other configurations call forwarding enabled only during NIGHT profile profile line activation confirm Pick up the handset of the system administrator extension 401 Dial the code 2162 Dial 0 DAY...

Page 80: ...1 8 profile activation confirm Pick up the handset of the system administrator extension 401 Dial the code 2733 Dial 1 BRI T01 2 BRI T02 Dial the location in the table from 1 to 8 Dial 0 DAY profile 1...

Page 81: ...ll forwarding enabled only during NIGHT profile with line engagement mode 01 profile doorphone station line engagement mode confirm Pick up the handset of the system administrator extension 401 Dial t...

Page 82: ...FAX extension with incoming calls with ringer mode 2 see Programm Disable calls from dedicated FAX line for all other extension extension Enable FAX recognition see Note to avoid the selection of 0 li...

Page 83: ...a 83 Programming the fax extension Analogue lines It allows you to set for each external line the extension where the calls recognized by the FAX switch are presented DEFAULT 408 for all trunks trunk...

Page 84: ...DEFAULT 408 for both BRIs BRI extension confirm Pick up the handset of the system administrator extension 401 Dial the code 2707 Dial 1 BRI T01 2 BRI T02 Dial the two or three digits indicating the ex...

Page 85: ...display of the caller identification CLI for the incoming calls over the line ISDN Lines BRI location 1 8 enable confirm Pick up the handset of the system administrator extension 401 Dial the code 273...

Page 86: ...10 6 4 kHz 08 Non Protected Voicemail 1 20 6 4 kHz 09 Non Protected Voicemail 2 20 6 4 kHz 10 Non Protected Voicemail 3 20 6 4 kHz 11 Non Protected DISA 30 6 4 kHz 12 Non Protected Day responder 30 6...

Page 87: ...ory pre recorded messages can be overwrited if needed In any case they can be restored by deleting the customized ones Note message sequences can only be played back using as message index 91 or 92 In...

Page 88: ...01 30 Dial the code 8 Dial 0 to DISABLE protection 1 to ENABLE protection Wait for the confirmation tone and hang up Note protection activation can be made only for messages with duration other than...

Page 89: ...Dial the code 2760 Dial the index of the sequence to be deleted 91 o 92 Wait for the confirmation tone and hang up Activate musical background for message sequences Allows to use the external music so...

Page 90: ...the profile and the line DEFAULT DAY profile message 12 We are busy at the moment please hold the line NIGHT and CUSTOM profiles message 13 We are absent please kindly phone back profile line message...

Page 91: ...led over office lines L02 L04 regardless of the profile all other configuration on the real lines for all profiles profile line activation confirm Pick up the handset of the system administrator exten...

Page 92: ...Pro does not detect any dialling within 5 seconds the call will be diverted to the telephones enabled to receive calls over that line If the extension is not enabled for DISA calls and enabled for Gen...

Page 93: ...e 15 VIP5 line 16 VIP6 line 17 VIP7 line 18 VIP8 line Dial the message index between 11 and 30 or 91 and 92 Wait for the confirmation tone and hang up Note only messages enabled for use or compound me...

Page 94: ...nalogue line L03 04 Analogue line L04 11 VIP1 line 12 VIP2 line 13 VIP3 line 14 VIP4 line 15 VIP5 line 16 VIP6 line 17 VIP7 line 18 VIP8 line Dial 0 to DISABLE the service 1 to ENABLE the service Wait...

Page 95: ...r extension 401 Dial the code 2735 Dial 1 BRI T01 2 BRI T02 Dial the location in the table from 1 to 8 Dial 0 to DISABLE the service 1 to ENABLE the service Wait for the confirmation tone and hang up...

Page 96: ...ving pressed 2 6 button turns the handsfree of an extension on The extension number must be entered after having pressed 6 button allows remote access to programming The installer password must be ent...

Page 97: ...age will substitute the DISA one and for next calls IVR service will answer instead of DISA Automatic operator IVR programming Allows the activation of the IVR service over each line DEFAULT not enabl...

Page 98: ...r extension 401 Dial the code 2802 Enter the menu index 01 10 Enter the prompting message index 06 14 30 o 91 92 Wait for the confirmation tone and hang up Note only messages enabled for use or compou...

Page 99: ...er to customise it it is necessary to record the single messages see Errore L origine riferimento non stata trovata deleting at page 86 Defining menu events Allows defining the operations included in...

Page 100: ...bient listening Enter the parameter if required by the function Wait for the confirmation tone and hang up The parameter is available only for some operations and it assumes different values according...

Page 101: ...0 is entered the choice of the relay must be made by the caller during the use phase Relay OFF The relay 01 02 defined by the parameter is disabled contact is open If the parameter 00 is entered the c...

Page 102: ...te it is not possible to assign other actions to the event programmed as Operating button Assigning the Operating button event event confirm Pick up the handset of the system administrator extension 4...

Page 103: ...ssociated with class 1 by default Filter segments have a maximum length of 6 digits You can define 32 different sequences of restricted digits If for example you define 0 in class 2 and 00 in class 3...

Page 104: ...rom a service class service class filter sequence confirm Pick up the handset of the system administrator extension 401 Dial the code 21720 Dial the number of the service class from 01 to 08 Dial the...

Page 105: ...ion programming in the Extension programming chapter Note the manual engagement of the line or the selection via the line button of the ST 600 Personal Phone system telephone deactivates the LCR funct...

Page 106: ...for the confirmation tone and hang up Assigning a provider to a service class Allows you to assign the telephone provider code to a service class DEFAULT no provider code associated with a service cla...

Page 107: ...ch actuator relay 1 Local access with password Determines whether the extensions should enter a password to use the relays 2 Deactivation Determines whether it is possible to deactivate the relay open...

Page 108: ...impulse time set condition at start up confirm Pick up the handset of the system administrator extension 401 Dial the code 2880 Select the number of the relay to be configured 1 2 For configurations f...

Page 109: ...ne call forwarding M12 Doorphone call forwarding Voicemail messages playback M13 Voicemail messages playback Night profile M14 Night profile M15 Note only administrator extension 401 can recall NIGHT...

Page 110: ...r Responder DISA IVR and Voicemail messages Input enable Allows you to enable the external music source input DEFAULT disabled activation confirm Pick up the handset of the system administrator extens...

Page 111: ...enabled over any of the numbers in MSN table of both BRIs BRI location 1 8 activation confirm Pick up the handset of the system administrator extension 401 Dial the code 2734 Dial 1 BRI T01 2 BRI T02...

Page 112: ...nal music source In event of DTMF recognition the listen procedure will stop with an error tone AMPLIFIER Allows you to enable the amplifier exit DEFAULT amplifier exit disabled activation confirm Pic...

Page 113: ...Dial the telephone number of the subscriber Dial to confirm Wait for the confirmation tone and hang up Deleting a stored number Note to delete all the numbers in the phonebook please refer to the para...

Page 114: ...calls from a number stored in the phonebook to a certain extension phonebook position extension confirm Pick up the handset of the system administrator extension 401 Dial the code 2932 Dial the three...

Page 115: ...the phonebook from 001 to 200 in which the number is stored Dial the two digits identifying the VIP line to which assign the stored number 11 VIP1 12 VIP2 13 VIP3 14 VIP4 15 VIP5 16 VIP6 17 VIP7 18 VI...

Page 116: ...n name and number 3 all calls are stored with hidden number 4 all calls are stored with hidden name Wait for the confirmation tone and hang up Outgoing calls Allows to define the mode of outgoing call...

Page 117: ...he code 274 Dial two digits 01 04 to indicate the external line Dial 0 to disable Remote clearing recognition 1 to enable the recognition of 200 200 clearing tones 2 to enable the recognition of 100 1...

Page 118: ...ress the flash button Wait for the confirmation tone and hang up Note it is not necessary to enable programming to access this service Note if the telephone of an extension is to be replaced the opera...

Page 119: ...caller ID engages the line verifies the password and starts remote programming mode Access through user consent The user must enable access to the Hi Pro remote programming with a code conversation c...

Page 120: ...dialling and that Do Not Disturb o one or more Divert services are enabled Call control tone Indicates that the call signal ring is sent to the selected internal line Engagement tone Indicates that th...

Page 121: ...e call has been put on hold Conference Indicates that the extensions are connected to a conference call Alarm clock Indicates that the alarm clock is going off during a conversation in progress Alarm...

Page 122: ...NS External call Indicates an incoming call over the external line Doorphone call Indicates an incoming doorphone call Alarm clock call Indicates an alarm clock call in progress Alarm call Indicates a...

Page 123: ...Pro 412 Rack Power used 40W Mains voltage 230V 6 10 Hi Pro 412 Rack Optional Emergency Batteries 2 rechargeable 12V 1 3A h Battery duration in stand by 4 h Battery duration during conversation 1 h Hi...

Page 124: ...vided Remote programming via V 21 MODEM Firmware update USB port Lines User line resistance max 200 ohm Type of cable two pair Transmission equivalent internal external from 300 Hz to 3400 Hz 1 4 dB i...

Page 125: ...mpatibility EN 301 489 7 V1 3 1 2005 11 Electromagnetic compatibility EN 301 489 1 V1 7 1 2007 04 Electromagnetic compatibility EN 301 511 V9 0 2 2003 03 Radiofrequency spectrum EN41003 EN60950 Electr...

Page 126: ...HI PRO Installation Programming MANUAL 14 03 2012 Edition...