Pagina
90
PROGRAMMINGS
R
ESPONSE SERVICE
This service automatically responds to incoming calls, which the operator
cannot answer to in that moment, by sending a courtesy message according to
the profile used.
Note: the messages of the response service are customisable.
Choosing the Response message
This procedure assigns the message reproduced by the Response service,
according to the profile and the line.
DEFAULT:
- DAY profile: message 12, “We are busy at the moment, please hold the line”;
- NIGHT and CUSTOM profiles: message 13, “We are absent; please kindly
phone back”.
(profile)
(line)
(message)
(confirm)
Pick up the handset of the system administrator extension (401).
Dial the code 2167.
Dial:
0
DAY profile
1
NIGHT profile
2
CUSTOM profile
3
All profiles
Dial the line number:
01
Analogue line L01
02
Analogue line L02
03
Analogue line L03
04
Analogue line L04
11
VIP1 line
12
VIP2 line
13
VIP3 line
14
VIP4 line
15
VIP5 line
16
VIP6 line
17
VIP7 line
18
VIP8 line
99
All lines