Essence Care@Home Pro, System Installation Manual

Page 1: ...Care Home Pro System Installation Guide ESUG05049 Version 2 2 December 2017...

Page 2: ...ering the Caregiver 12 2 3 3 Tools and Equipment 13 3 Installation 14 3 1 Planning the Installation 14 3 1 1 Performing the On Site Survey 14 3 1 2 Ensuring Sufficient Installation Equipment 15 3 1 3...

Page 3: ...s 26 4 1 Positioning per Location 26 4 2 Special Cases 27 4 2 1 Living Room vs Bedroom 27 4 2 2 Combined Bathroom 27 4 2 3 Pets on the Premises 28 5 Care Home Documentation 29 6 Troubleshooting 30 App...

Page 4: ...time The main software component of the Care Home product suite is the Care Home system which includes the Care web application and the Care mobile app and the optional Care Home Active app The Care w...

Page 5: ...UG05051 Care Home Administrator User Guide 1 2 The Care Home CMS System The Care Home CMS software application allows the system administrator to configure and define the technical parameter values to...

Page 6: ...Materials This guide references detailed information found in the Care Home product suite user guides provided by Essence For an index of additional materials refer to 5 Care Home Documentation on pa...

Page 7: ...n Figure 3 The Care Home System The Care Home system is a combination of motion detectors and specialized sensors calibrated to Recognize activity Determine the nature of the activity Distinguish betw...

Page 8: ...etector should be placed to the side of the couch at an angle such that the detector can view the couch Activity is recognized when movement is detected by two or more consecutive motion detectors in...

Page 9: ...ame motion detection functionality as the PIR For information about the IPD refer to the ESUGSC006 Care Home IPD User Guide If a room has more than 30 minutes of activity at one time the room requires...

Page 10: ...ing area For information about the SK2 refer to the ESUGSC009 Care Home SK2 User Guide Flood Detector FL The FL is most effective if installed in the bathroom kitchen or laundry For information about...

Page 11: ...f rooms Functionality of rooms Pets Bathroom with toilet Exit doors The installer can use the questionnaire to identify the tools and equipment required for the installation such as the number and typ...

Page 12: ...rmation about the CP allocated to the resident Resident Account Number mandatory Essence Panel Account Number mandatory Essence Panel Serial Number mandatory SIM card Number for CP Cell number optiona...

Page 13: ...CR123A 3 V batteries For details about batteries refer to Table 3 on page 32 Questionnaire optional for reference Pet immune lens optional Optical limiter optional Additional activity peripherals Bat...

Page 14: ...locations 3 4 18 5 Install the peripherals 3 5 21 6 Install the Active service optional 3 6 21 7 Test the peripheral installation 3 7 24 8 End the installation 3 8 25 3 1 Planning the Installation Whe...

Page 15: ...IPD For the PIR refer to Pet Immune Lens in the ESUGSC008 Care Home PIR User Guide For the IPD refer to Installing Pet Immune Lens in the ESUGSC006 Care Home IPD User Guide 7 If there is a combined ba...

Page 16: ...peripheral For an index of the user guides refer to 5 Care Home Documentation on page 29 You can access the guides at http www essence grp com resources smart care download html 3 2 Installing the CP...

Page 17: ...ADL CMS Reference NOTE Do not replace the back cover of the CP until after you complete the installation process 3 3 Activate the Installation Mode Since the peripherals are pre configured to their a...

Page 18: ...eir assigned locations Kit label Location labels Installation mode vocal instructions 3 4 1 Kit Label Figure 6 shows the label on the inside of the Care Home kit cover The label lists the CP and the p...

Page 19: ...ssigned locations NOTE The CP is not assigned a location It is up to you the installer to determine the best location on the premises to place the CP 3 4 2 Peripheral Location Labels To further ensure...

Page 20: ...CP and its peripherals allows the CP to recognize each of the peripherals when they are activated For example after you insert the batteries in the PIR assigned to the bedroom and move 2 m 6 ft 7 in...

Page 21: ...gives a prompt to verify correct placement and that detection is working 2 Secure the peripheral in its pre determined location using either double side adhesive mounting tape recommended or screws an...

Page 22: ...0 cm 20 in of the control panel 5 Run the Active app and follow the onscreen instructions The app confirms when the Active service is set up by displaying Successfully Registered 3 6 1 Checking Active...

Page 23: ...arm If Call Default Emergency Number is On the emergency alarm call goes to the telephone number specified by the service provider Off the emergency alarm call goes to the telephone number specified a...

Page 24: ...to the Care app using the credentials of the temporary caregiver you registered as part of the installation prerequisites For instructions about caregiver registration refer to 2 3 2 Registering the C...

Page 25: ...ge 25 Close the CP Refer to 3 7 2 Close the CP on page 25 3 8 1 Deactivate Installation Mode You must deactivate the CP installation mode before the CP can begin normal operation mode To deactivate th...

Page 26: ...locations Bedroom PIR Height 1 5 2 m 4 ft 11 in 6 ft 7 in Direction diagonal to the bed and not in front of the door Restroom PIR Height 30 50 cm 12 in 1 ft 8 in above the toilet seat depending on th...

Page 27: ...vity to a PIR for bedroom activity In the activity sensors module of the Care Home CMS application update the Activity Type of the PIR to bedroom according to the PIR serial number The resident is sle...

Page 28: ...cus the movement detections Install an optical limiter in each of the combined bathroom PIRs to reduce the coverage area of each PIR The reduced coverage area allows you to place the PIRs such that th...

Page 29: ...er Guides ESUGSC007 Care Home MGLS User Guide ESUGSC008 Care Home PIR User Guide ESUGSC032 Care Home EPA User Guide ESUGSC006 Care Home IPD User Guide ESUGSC009 Care Home SK2 User Guide ESUGSC005 Care...

Page 30: ...l after batteries are inserted into the peripheral The location label on the peripheral does not match the location on the kit label Installer error The location labels are provided to manually label...

Page 31: ...onal Does a care professional regularly visit the resident If so what is the schedule of these visits Daily Weekly What are the hours of the visit How many rooms are on the premises What is the classi...

Page 32: ...er rechargeable Essence only Emergency Pendant Advanced 1 3 V CR2450 Lithium Energizer Duracell GP Emergency Pendant Plus 1 3 V CR2450 Lithium Energizer Duracell GP Motion Detector 1 3 V CR123A Lithiu...

Page 33: ...Anchors Needed for the Care Home System Product Quantity per Device Screw Type Wall Anchor Type Indoor Photo Detector IPD 2 4 Philips cross recessed flat countersunk head screws type DIN7892C ST3 5x32...

Page 34: ...to you some or all of the above disclaimers exclusions or limitations may not apply to you By using the information contained herein you agree that the laws of the State of Israel without regard to p...