DS-1400/1800 Installation Guide Rev 05.12 Page 15 of 15 Essential Trading Systems Corp.
VG-1400/1800 Hardware Product Limited Warranty
ETC warrants that your ETC hardware product shall be free from defects in material and workmanship for
One Year, beginning from the date of purchase. Except where prohibited by applicable law, this warranty
is nontransferable and is limited to the original purchaser. This warranty gives you specific legal rights,
and you may also have other rights that vary under local laws
ETC’s entire liability and your exclusive remedy for any breach of warranty shall be, at ETC’s option, (1)
to repair or replace the hardware, or (2) to refund the price paid, provided that the hardware is returned to
the point of purchase or such other place as ETC may direct with a copy of the sales receipt or dated
itemized receipt. Shipping and handling charges may apply except where prohibited by applicable law.
ETC may, at its option, use new or refurbished or used parts in good working condition to repair or
replace any hardware product. Any replacement hardware product will be warranted for the remainder of
the original warranty period or thirty (30) days, whichever is longer or for any additional period of time that
may be applicable in your jurisdiction. This warranty does not cover problems or damage resulting from
(1) accident, abuse, misapplication, or any unauthorized repair, modification or disassembly; (2) improper
operation or maintenance, usage not in accordance with product instructions or connection to improper
voltage supply; or (3) use of consumables, such as replacement batteries, not supplied by ETC except
where such restriction is prohibited by applicable law.
Before submitting a warranty claim, we recommend you contact ETC support at
support@essentialtel.com for technical assistance. Valid warranty claims are generally processed
through the point of purchase during the first thirty (30) days after purchase; however, this period of time
may vary depending on where you purchased your product – please check with ETC for details. Warranty
claims or other product related questions should be addressed directly to ETC. The addresses and
customer service contact information for ETC can be found in the documentation accompanying your
product and on the web at www.essentialtel.com.
ETC SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE OR
DATA (WHETHER DIRECT OR INDIRECT) OR COMMERCIAL LOSS FOR BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY ON YOUR PRODUCT EVEN IF ETC HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. Some jurisdictions do not allow the exclusion or limitation of
special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply
to you.
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Essential Trading Systems Corps. All intellectual property rights in this publication are owned by
Essential Trading Systems Corps. and are protected by United States copyright laws, other applicable
copyright laws and international treaty provisions. Essential Trading Systems Corps. Retains all rights not
expressly granted. No part of this publication may be reproduced in any form whatsoever or used to
make any derivative work without prior written approval by Essential Trading Systems Corps. No
representation of warranties for fitness for any purpose other than what is specifically mentioned in this
guide is made either by Essential Trading Systems Corps. or its agents. Essential Trading Systems Corp.
reserves the right to revise this publication and make changes without obligation to notify any person of
such revisions or changes. Essential Trading Systems Corps. may make improvements or changes in the
product(s) and/or the program(s) described in this documentation at any time. All rights reserved.
Endorsement of ETC or ETC’s products is not implied by use of other companies product names
Windows® is a registered trademark of Microsoft Corporation in the United States and other countries
WAVE® is a registered trademark of Twisted Pair Solutions, Inc.
