Essential Viewing TVI C300 Installation Manual Download | Manualshive

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Installation Guide

Network Encoder Model TVI C300

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Summary of Contents for TVI C300

Page 1: ...Installation Guide Network Encoder Model TVI C300 ...

Page 2: ...e TVI Encoder and connecting it to an existing TVI Infrastructure For guidance on how to setup a TVI Server please refer to the product documentation on the Product CD that accompanies this unit or online via http support essential viewing com support Installation Steps 1 Check the package contents listed in the Package Contents section 2 Install the Network Encoder 3 Configure the Network Encoder...

Page 3: ...ll connect via the Network port to a LAN or to an external router e g a Satellite router 1 Connect an RJ45 Ethernet cable CAT5 cable to the Network connector on the Encoder 2 Connect the other end of the cable to the network Option 2 The Encoder will connect via a mobile network using 3G GPRS 1 Connect the supplied antenna to the antenna connector on the Network Encoder 2 Insert a SIM card not sup...

Page 4: ...e files on the pen drive If not asked open My Computer from the Start Menu and navigate to the pen drive The Encoder configuration utility is located on the pen drive double click ConfigureEncoder2 0 exe to run it The Configure Encoder wizard will open Step 2 Encoder Model Selected Step 3 Connection Method Select the C300 Encoder option and then click Next Select the connection method that is rele...

Page 5: ...ee the separate Serial Radio Configuration guide Encoder Name Each TVI Encoder requires an account be created on your TVI Server using TVI Manager Please refer to the TVI Manager Guide for instructions on how to create Encoder accounts Enter the name of the Encoder account that was created for this Encoder TVI Server Address Enter the IP Address or Domain Name that the Encoder will use to communic...

Page 6: ...orrect The TVI Encoder has an IPSEC VPN Client built in To utilise this feature tick Connect to the Server using IPSEC VPN and then enter the appropriate VPN login details The Advanced Settings button allows customisation of the settings used to create the VPN connection Please consult with your VPN s Administrator for further information on how to customise these settings ...

Page 7: ...ion we recommend setting the Encoder to GPRS Only In most situations the Encoder will obtain its network settings automatically from the network gateway using DHCP If the network does not provide a DHCP address to the Encoder select Use these settings and then enter network settings that are valid for the network the Encoder is joining A DNS Server and Domain is only required if the supplied TVI S...

Page 8: ...etwork Encoder Power the Network Encoder down plug the USB Pen Drive back into your PC and check that the settings entered were correct Step 12 Reset Encoder 1 Remove the USB Pen Drive 2 After a few seconds the Encoder will reset itself 3 The Encoder should now attempt to connect to the TVI Server Boot Process When powered the Encoder will move through each of the following light sequences Status ...

Page 9: ...lid red IP Link flashing red Server Link solid red Server Link flashing red Alternating between red 3G light and red GPRS light Problem With Power Initialising the Encoder SIM Card Creating Network Connection Unable to connect to Server Server Rejected Connection Mobile signal strength Reasons for Not Proceeding Encoder is not plugged in or is not switched on There is a problem with the power supp...

Page 10: ...if using the internal 3G modem or a satellite modem If there is a firewall blocking access between the Network Encoder and the Network Server then check that the necessary ports are open see below The Network Server is running Firewall Ports The Encoder does not require any inbound ports opened on a firewall but will make outbound connections to the server on the following ports TCP port 9300 TCP ...

Page 11: ...reversed The Network Encoder can be powered via the 12V DC Power Input jack or through screw terminal pins 9 and 10 Do not use both power inputs simultaneously Further Information Information on using the Encoder and viewing video streams can be found on the Product CD that accompanies this unit or online via http support essential viewing com support 1 2 3 4 5 6 7 8 9 10 RS485 422 Alarm Input Pow...

Page 12: ... http support essential viewing com support You can also contact us by telephone or via our website at the following address Essential Viewing Ltd Hillington Park Innovation Centre 1 Ainslie Road Glasgow G52 4RU Tel 44 0 141 585 6370 Fax 44 0 141 585 6369 Email support essential viewing com www essential viewing com ...

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