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ESSENTIAL MEDICAL SUPPLY, INC.
LIMITED WARRANTY
Essential Medical Supply, Inc. (“Essential”) warrants its products free from defects in materials and
workmanship (“Warranty”) for a Limited Lifetime from the date of purchase (“Warranty Period”). The
Warranty extends only to the original purchaser of Essential products. If within the Warranty Period
there is a breach of Warranty as to an Essential producer, such product shall be repaired or replaced
at Essential’s sole discretion. This Warranty does not include any labor or shipping costs incurred in
replacement, part installation, or repair of any Essential product. ESSENTIAL’S SOLE OBLIGATION
AND YOUR EXCLUSIVE REMEDY UNDER THIS WARRANTY SHALL BE LIMITED TO
REPAIR AND/OR REPLACEMENT OF THE DEFECTIVE ESSENTIAL PRODUCT.
For Warranty service, please contact the dealer from whom you purchased your Essential product. In the
event you do not receive satisfactory Warranty service, please write Essential directly at:
Essential Medical Supply, Inc.
Customer
Service
Department
6420 Halzeltine National Drive
Orlando,
FL
32822-5121
Please provide the dealer’s name, address, and date of purchase, and indicate the nature of the problem
and the Essential product serial number.
Upon receipt of written notification, Essential will issue a return authorization. The defective unit or
parts must be returned to Essential for Warranty inspection using the serial number as identification
within thirty (30) days of the date of return authorization. DO NOT return products to Essential
without Essential’s prior written consent. Cash on delivery shipments will be refused and shipping
charges must be prepaid.
Limitations and Exclusions: The Warranty shall not apply to products if 1) the Essential serial number
has been removed or defaced; 2) the product has been damaged by negligence, accident, improper
operation, maintenance or storage; and/or 3) the product has been modified without Essential’s
express written consent or repaired by an unauthorized third-party (“Warranty Disqualifying Events”)
include but are not limited to the addition of unauthorized parts or attachments or damage caused by
circumstances beyond Essential’s control, the occurrence of which shall be determined exclusively by
Essential. The Warranty also shall not apply to problems or defects arising from normal wear and tear
on Essential products and parts, including but not limited to rubber tips and hand grips, and failure to
adhere to user instructions and safety precautions.
THE WARRANTY STATED HEREIN IS THE SOLE AND EXCLUSIVE WARRANTY OFFERED
BY ESSENTIAL. THERE ARE NO OTHER WARRANTIES RESPECTING ESSENTIAL’S
PRODUCTS, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO
ANY WARRANTY OF DESIGN, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR
PURPOSE, EVEN IF ESSENTIAL HAS BEEN INFORMED OF SUCH PURPOSE. NO AGENT
OF ESSENTIAL IS AUTHORIZED TO ALTER OR EXCEED ESSENTIAL’S WARRANTY
OBLIGATIONS AS SET FORTH HEREIN. ESSENTIAL SHALL NOT BE RESPONSIBLE FOR
ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT
OF USE OF ESSENTIAL PRODUCTS.
NOTE: Warranty voids if Serial No. label is removed or destroyed.
Product Serial No.
