54
Trouble Shooting
If the TV seems to have a problem, first try the following list of possible problems and
solutions before contacting a service center. If none of these troubleshooting tips apply, do
not attempt to service the product by yourself. Call dealer or your nearest service center.
The following symptoms may happen even if the TV has no problem. First try the following
list of possible problems and solutions before contacting a service center. First try the
following list of possible problems and solutions. If the symptom continues, turn the TV off,
and call dealer or your nearest service center.
Symptom
Possible Problem
Possible Solution
The power LED
does not turn on.
Power connection problem.
Check the power cable connectivity to the
power connector. Press the power switch
again.
The TV is turned
on, but there is no
picture on the
screen.
The brightness is adjusted too low.
The fluorescent tube is out of order.
Adjust the brightness and the contrast so
that a picture is displayed brightly. The
florescent tube of a LCD TV has a
lifetime of about 50,000 hours.
To replace the fluorescent tube, contact a
service center.
An afterimage is
generated when
continuously
watching a still
image.
This is caused by an inherent property of LCD panels.
Depending on the number of valid pixels, there may be black or bright pixels.
These will be less than 0.005% of the sum of all pixels. This is not a problem.
No picture on the
screen.
Discordance between the external
device jack and the input switch
button location
Adjust the input switch location.
A picture is
displayed on the
screen, but there
is no audio.
The volume is adjusted to 0.
Turn up the Volume button.
Mute is active.
Press the Mute button again.
The audio cable is disconnected.
Check the audio cable connectivity.
Remote control
malfunctions.
The polarity of the batteries installed
in the remote control is wrong. The
batteries installed in the remote
control have not been discharged
completely.
Reinstall the batteries properly.
Replace the batteries with new ones.
Noise is heard on
the radio.
This may happen when you use a
radio near the TV.
Noise may occur when you use a radio
near the TV. Keep some distance
between any radios and the LCD TV.
Other Information
Summary of Contents for ES470FHD
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