ES720.1 - User’s Guide
49
ETAS
Troubleshooting Problems
7
Troubleshooting Problems
This chapter gives some information of what you can do when problems arise
with the ES720.1 and problems that are not specific to an individual software or
hardware product.
7.1
Error LEDs
Please observe the LED which provides information on the functions of the inter-
face and the ES720.1 (see the chapter "LEDs" on page 19) to be able to judge
the operational state of the ES720.1 as well as troubleshooting measures.
7.2
Troubleshooting ES720.1 Problems
The following table lists some of the possible problems with a remedy.
If you have any further questions, please contact our Customer Support (see
chapter 11 on page 89).
Problem
Diagnostic Questions
Possible Solutions
The ES720.1 is not found
by the ES720.1 Configu-
ration Tool.
Did you configure the
network card correctly?
INCA, Config Tool and
HSP operation:
Check that your network
card has been configured
in accordance with sec-
tion 8.4.1 on page 65.
Is the hardware on the PC
connected?
Check that the connec-
tion is undamaged.
Measurement does not
start.
Is there no data from the
module?
Check that your power
supply and test setup cor-
respond to the require-
ments.
Check that the wiring of
the hardware to the PC is
correct/intact.
Data is lost during data
transfer.
Are you using WLAN in
your test setup?
WLAN is not permissible
within this ETAS network.
Wire your test setup
(ETAS modules and their
connection to the PC)
with ETAS cables only.
Are you using the correct
type of network card in
your laptop?
Check whether you are
using a PCMCIA network
card in your laptop. PCM-
CIA cards with an 8- or
16-bit data bus are not
suitable. Only use PCM-
CIA cards with a 32-bit
data bus, mini-PCI or
ExpressCards.
Summary of Contents for ES720.1
Page 1: ...ES720 1 Drive Recorder User s Guide...
Page 22: ...ES720 1 User s Guide 22 Hardware Description ETAS...
Page 34: ...ES720 1 User s Guide 34 Description of Functions ETAS...
Page 56: ...ES720 1 User s Guide 56 Troubleshooting Problems ETAS...
Page 82: ...ES720 1 User s Guide 82 Cable and Accessoires ETAS...
Page 90: ...ES720 1 User s Guide 90 ETAS Contact Addresses ETAS...