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My scale will only measure my weight, not my BMI.
• Set up your smart scale in the VeSync app. Your weight will show on
the scale display, and your weight and BMI will show on the app.
• Make sure Bluetooth is turned on.
The scale readings seem unstable or inaccurate.
•
Make sure the scale is on a hard, flat surface.
• Reset the scale to zero (see page 14).
Note:
If the scale has errors on the display, will not turn off automatically,
or has a problem not listed here, try removing the batteries for 3 seconds,
then replacing them. If the problem is not resolved, replace the batteries
with new ones.
If you still need help, please contact
Customer Support
(page 23).