Date of Purchase
Place of Purchase
Order Number
Customer Support
Should you encounter any issues or have any questions
regarding your new product, feel free to contact our helpful
Customer Support Team. Your satisfaction is our goal!
Customer Support
Etekcity Corporation
1202 N. Miller St. Suite A
Anaheim, CA 92806
Toll-Free: (855) 686-3835
Fax: (657) 202-1693
Local: (657) 500-1872
support@etekcity.com
Support Hours
Monday - Friday:
9:00 am - 5:00 pm PST
*Please have your order
confirmation number ready
before contacting customer
support.
Warranty
TERMS & POLICY
Etekcity warrants all products to be of the highest quality in material, craftsmanship
and service for a minimum of 1 year, effective from the date of purchase. Warranty
lengths may vary between product categories. Etekcity will replace any product
found to be defective due to manufacturer flaws based on eligibility; refunds
are available within the first 30 days of purchase. This warranty extends only
to personal use and does not extend to any product that has been used for
commercial, rental, or any other use in which the product is not intended for. There
are no warranties other than the warranties expressly set forth with each product.
This warranty is non-transferrable. Etekcity is not responsible in any way for
any damages, losses or inconveniences caused by equipment failure or by user
negligence, abuse, or use noncompliant with the user manual or any additional
safety, use, or warnings included in the product packaging and manual.
This warranty does not apply to the following:
• Damage due to abuse, accident, alteration, misuse, tampering or vandalism.
• Improper or inadequate maintenance.
• Damage in return transit.
• Unsupervised use by children under 18 years of age.
Etekcity and its subsidiaries assume no liability for damage caused by the use of the
product other than for its intended use or as instructed in the user manual. Some
states do not allow this exclusion or limitation of incidental or consequential losses
so the foregoing disclaimer may not apply to you. This warranty gives you specific
legal rights and you may also have other rights which may vary from state to state.
ALL EXPRESSED AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY
OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED
WARRANTY.
Should your product prove defective within the specified warranty period, please
return the defective unit in its original packaging with (1) an original copy of the
invoice, (2) your order confirmation number, (3) and your warranty ID number.
To find out more about extending your warranty, visit www.etekcity.com/warranty or
contact customer support.
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