ETEKCITY HR Smart Fitness Scale, User Manual

Page 1: ...1 HR Smart Fitness Scale User Manual Questions or Concerns Mon Fri 9 00 am 5 00 pm PST PDT support etekcity com 855 686 3835 ...

Page 2: ...k you for purchasing the HR Smart Fitness Scale by Etekcity If you have any questions or concerns please reach out to our helpful Customer Support Team at support etekcity com We hope you enjoy your new scale ...

Page 3: ...ontents Specifications Safety Information Function Diagram Display Diagram VeSync App Setup Using the Smart Scale PreciSync Technology Maintenance Troubleshooting Warranty Information Customer Support 4 4 5 8 9 10 14 14 16 18 25 27 ...

Page 4: ...Units lb kg st Platform Tempered Glass Battery 500mAh Li ion Battery Input 5 0V 500mA USB Type C Charging Auto Off 3 seconds after displaying body indexes Dimensions 11 8 x 11 8 x 1 1 in 30 x 30 x 2 9 cm Operating Systerm iOS 10 0 or Android 5 0 1 x HR Smart Fitness Scale 1 x USB Type C Charging Cable 1 x Quick Start Guide ...

Page 5: ...d not be used to diagnose or treat any medical condition Scale data should not be used as a substitute for medical advice from a healthcare professional This scale uses a harmless electrical current to measure body fat Consult a healthcare professional before using the smart scale if you use electronic medical equipment such as a pacemaker Medical ...

Page 6: ...t Customer Support see page 27 The glass platform is slippery when wet Always make sure the platform and your feet are dry before stepping on for measurement Place the scale on a hard flat surface to avoid tipping To weigh safely and accurately stand with your feet shoulder width apart while on the scale Do not stand on the edge of the scale or jump on the scale Avoid standing on the scale for a l...

Page 7: ...n not a vertical position This scale is not to be used by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Handle with care Not for commercial use Household use only SAVE THESE INSTRUCTIONS ...

Page 8: ...8 Function Diagram F A Weighing Platform B Display C Non Conductive Areas D Restart Button E USB Charging Socket F Anti Skid Padding B A C E D ...

Page 9: ...9 Display Diagram A Bluetooth Icon B Wi Fi Icon C Zero Current Mode D Baby Mode E Battery Indicator F 4 Corners Stability Indicator G Weight Unit H User Profile I Weight Measurement A B C D E F G I H ...

Page 10: ...structions Note This scale uses the VeSync app not the VeSyncFit app For Android users you may need to select Allow to use VeSync Note You must create your own VeSync account to use third party services and products These will not work with a guest account With a VeSync account you can also allow your family and friends to use your smart fitness scale 2 Open the VeSync app If you already have an a...

Page 11: ...owever when the scale is on and the app is opened to the device page the scale will reconnect to Bluetooth Note You can tap on the product categories to jump to different sections of the device list 3 Make sure your phone has Bluetooth turned on 4 Tap in the VeSync app and select your smart fitness scale 5 Select your smart scale from the device list 6 Follow the in app instructions to complete se...

Page 12: ...s or are unsure pick the option that you think best physically matches you This choice is used for physical measurements such as body fat percentages The scale only displays up to 10 user avatars at a time To select which users you want displayed you can manage user profiles in Device settings in the app Multiple Users with Separate VeSync Accounts Note Only 5 VeSync accounts can pair with the sma...

Page 13: ...g your User Avatar Children under 3 years old cannot measure body metrics other than weight Minors will need a guardian s consent to create a VeSync account 1 Tap Device settings in the VeSync app 2 Then tap Members 3 Select the profile image you want to change 4 Change avatar in Edit Member Multiple Users with a Shared VeSync Account Note Users sharing a VeSync account will be able to view each o...

Page 14: ...cale on a hard flat surface 2 Step on the scale then step off Wait for the screen to display 0 0 before using 3 Place dry bare feet on the scale s conductive areas Continue standing on the scale then step off the scale when the display shows BYE If your smart scale is connected to the VeSync app additional metrics that are not selected for display on the scale will show in the app The smart fitnes...

Page 15: ...ically stored as a Guest Profile without prompting the user to select a profile Note PreciSync works with or without a Bluetooth connection PreciSync will automatically turn on when there is more than one user profile connected to the scale in the VeSync app Weighing Modes Zero Current Mode Turns off the scale s electrical current and only provides measurements for weight and BMI This mode can be ...

Page 16: ...tching Units Maintenance If the scale has been moved or flipped upside down it must be cleared to ensure accurate results Clearing the Smart Scale 1 Place the scale on a hard flat surface 2 Step on the scale until digits appear on the display then step off Figure 1 1 3 Wait until the scale displays 0 0 Figure 1 2 Figure 1 1 Figure 1 2 ...

Page 17: ...harges When completely charged the will be filled Cleaning the Smart Scale Use a slightly damp cloth to clean the surface of the scale followed by a soft dry cloth to wipe away any remaining moisture Do not use chemical or abrasive cleaning agents to clean the scale Charging the Batteries The display will show Low Battery when the batteries need to be charged Note Charging the smart scale with the...

Page 18: ...on flashes on the display and then disappears The batteries are low and may need to be charged The smart scale s Bluetooth doesn t connect to the VeSync app Make sure your phone s operating system is running on iOS 10 0 or Android 5 0 Close and relaunch the VeSync app Make sure you re using the latest version Make sure your phone has Bluetooth turned on For Android users make sure your Location is...

Page 19: ...onnected button on the top of the weigh in screen in the VeSync app to view troubleshooting tips If the issue still exists please contact our helpful Customer Support team see page 27 The smart scale doesn t connect to Wi Fi Make sure the scale is connected to the VeSync app via Bluetooth Step on the scale to turn it on go to Device Settings and tap WiFi Connection Keep the scale on while connecti...

Page 20: ...e sure the DHCP in your router settings allows the devices with special characters to be connected Make sure you don t have too many devices connected to your router 10 or fewer is best Restart the router and try connecting the scale with the VeSync app see page 10 If you still need help please contact our helpful Customer Support team see page 27 The scale readings seem unstable or inaccurate Mak...

Page 21: ...biometrics If you re wearing shoes or socks the scale cannot measure biometrics such as body fat Step on the scale with bare feet Figure 2 1 Make sure to place your feet on the scale s conductive areas Figure 2 2 Make sure Bluetooth is turned on Check if Zero Current Mode is on If it is the scale will only provide measurements for weight and BMI not other biometrics ...

Page 22: ...rademark of Apple Inc Wi Fi is a registered trademark of Wi Fi Alliance Google Android and Google Play are trademarks of Google LLC The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Etekcity Corporation is under license Other trademarks and trade names are those of their respective owners ...

Page 23: ...rmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate th...

Page 24: ...oduct certification for use when properly worn on the body with no separation To meet RF exposure guidelines and reduce exposure to RF energy during the operation this equipment should be positioned at least this distance away from the body Etekcity Corporation hereby declares that this equipment is in compliance with the FCC Part 15 Subpart B The declaration of conformity may be consulted in the ...

Page 25: ...e defect or malfunction and proof of the date of purchase There is no other express warranty This warranty does not apply If the product has been modified from its original condition If the product has not been used in accordance with directions and instructions in the user manual To damages or defects caused by accident abuse misuse or improper or inadequate maintenance To damages or defects caus...

Page 26: ...rights and you may also have other rights which vary from state to state Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you If you discover that your product is defective within the specified warranty period please contact Customer Support via support etekcity com DO NOT dispose of your product befor...

Page 27: ...ease contact our helpful Customer Support Team Etekcity Corporation 1202 N Miller St Suite A Anaheim CA 92806 Email support etekcity com Toll Free 855 686 3835 Support Hours Mon Fri 9 00 am 5 00 pm PST PDT Please have your invoice and order ID ready before contacting Customer Support ...

Page 28: ...28 Connect with us Etekcity MF041922AC M2_0821EFS A591S KUS ...