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Should your product prove defective within the
specified warranty period, please return the
defective unit in its original packaging with (1) an
original copy of invoice, (2) your order number, (3)
and your warranty ID number.
Exceptions & Exclusions
• Damage due to abuse, accident, alteration,
misuse, tampering or vandalism.
• Improper or inadequate maintenance.
• Damage in return transit.
• Unsupervised use by children under 18 years
of age.
To receive a valid warranty ID number, sign
into your Etekcity customer account at www.
etekcity.com (If you ordered your product
through Amazon, Ebay or Walmart, create
an account at
www.etekcity.com
in order to
retrieve your warranty ID). At the top of the
warranty page, type in your order number
located in your order invoice to retrieve your
warranty ID number. Your warranty ID number
will then be sent to your email for your
records. If deemed defective, your product will
be replaced or refunded at no charge to you.
Date of Purchase:
____________________
Place of Purchase:
____________________
Warranty ID:
____________________
Order ID:
____________________
To register your warranty or to make a claim,
please contact our helpful customer support
team at (855) 686-3835 or email support@
etekcity.com
*Please have your order ID number ready
before contacting customer support.
Please keep this page for your records.
