EN 36
FAULTS
Faults table
When you have any doubts about whether your appliance is working properly you should not
immediately assume that it is defective. We recommend that you should in any case check the
points in the following table.
Symptom
Possible cause
Solution
The appliance emits a slight
odour when used for the first
time.
New appliance.
This is normal and disappears
when the appliance starts
cooling.
The appliance does nothing;
the lighting is not lit.
Plug not in socket.
Insert the plug in the socket.
Temperature inside
refrigerator too high or too
low.
Thermostat setting incorrect.
Adjust the thermostat
properly.
The door seals are dirty or the
seals are damaged.
Clean the door seals. Call
the service centre if the door
seals are damaged.
Appliance makes a noise.
Incorrect positioning of food
in the refrigerator (or freezer).
Place foods in the proper
manner in the refrigerator or
freezer.
There is an object against the
appliance.
Remove the object.
The LED lighting does not
work.
LED lamp faulty.
Call an authorized service
technician. Do not attempt
to replace the LED lighting
yourself.
Excessive ice formation in the
freezer.
The door has been opened for
too long or too frequently.
Make sure that the door is
closed properly.
The door is not closed
properly.
The door does not seal
properly (the seal is dirty, the
door is misaligned or the seal
is damaged, etc.).
Make sure that the door is
closed properly. Clean the
door seals. Call the service
centre if the door seals are
damaged.
‘dr’ shows on the display.
The door has been opened
for too long.
Make sure that the door is
closed properly.
