EN 30
FAULTS
Faults table
When you have any doubts about whether your appliance is working properly you should not
immediately assume that it is defective. We recommend that you should in any case check the
points in the following table.
Symptom
Possible cause
Solution
The appliance emits a slight
odour.
New appliance.
This is normal and disappears
when the appliance starts
cooling.
The appliance does not
operate; the lighting does not
go on.
Plug not in socket.
Insert the plug in the socket.
Thermostat off.
Adjust the thermostat to the
correct setting.
Temperature inside appliance
too high or too low.
Thermostat setting incorrect.
Adjust the thermostat
properly.
The door seals are dirty or
damaged.
Clean the door seals.
Call the service centre if the
door seals are damaged.
Appliance makes a noise.
Incorrect positioning of food
in the freezer.
Place foods in the proper
manner in the freezer.
There is an object against the
appliance.
Remove the object.
The LED lighting does not
work.
LED lighting defective.
Call an authorized service
technician. Do not attempt
to replace the LED lighting
yourself.
Excessive ice formation in the
freezer.
The door has been opened for
too long or too frequently.
Make sure that the door is
closed properly.
The door is not closed
properly.
The door does not seal
properly (the seal is dirty, the
door is misaligned or the seal
is damaged, etc.).
Make sure that the door is
closed properly. Clean the
door seals. Call the service
centre if the door seals are
damaged.
‘dr’ shows on the display.
The door has been opened
for too long.
Make sure that the door is
closed properly.
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