EN 20
Faults table
When you have any doubts about whether your appliance is working properly you should not
immediately assume that it is defective. We recommend that you should in any case check the
points in the following table.
Symptom
Possible cause
Solution
The appliance emits a slight
odour when used for the first
time.
New appliance.
This is normal and disappears
when the appliance starts
cooling.
The appliance does nothing;
the lighting does not come
on.
Plug not in socket.
Insert the plug in the socket.
Thermostat off.
Adjust the thermostat to the
correct setting.
Temperature inside the
appliance too high or too low.
Thermostat setting incorrect.
Adjust the thermostat
properly.
The door seals are dirty or the
seals are damaged.
Clean the door seals. Call
the service centre if the door
seals are damaged.
Water runs from the
refrigerator.
Defrost water drain clogged.
Clean defrost water drain (see
"Defrost").
Appliance makes a noise.
Incorrect positioning of food
in the appliance.
Place foods in the proper
manner in the appliance.
There is an object against the
appliance.
Remove the object.
The LED lighting does not
work.
LED-lamp faulty.
Call an authorized service
technician. Do not attempt to
replace the LED lighting by
yourself.
Ice building up.
The door seals are dirty or the
seals are damaged.
Clean the door seals. Call the
service centre if the door seals
are damaged.
Note
It is normal for the cooling circuit to make gurgling or expansion noises.
If you are unable to solve the problem then contact the service centre. When you do so, state the
type, model and serial number shown on the type plate or label on the inside of the appliance.
FAULTS
