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LIMITED WARRANTY TO THE ORIGINAL CUSTOMER
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SERVICE INFORMATION
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This
Etón
brand product, as supplied and
distributed by
Etón
Corporation (
Etón
) is warranted
by
Etón
against manufacturing defects in material
and workmanship for the following limited warranty
period:
ONE (1) YEAR PARTS AND LABOR
This limited warranty begins on the original date of
purchase, and is valid only on products purchased
through an authorized
Etón
retailer and does not
include transportation, installation, removal or
reinstallation. Warranty repairs must be performed by
Etón
or
Etón
’s authorized service center. To receive
warranty service, the original dated bill of sale must be
presented upon request as proof of purchase to
Etón
or
Etón
’s authorized service center. Transportation
to
Etón
or
Etón
’s authorized service center is the
responsibility of the purchaser.
Etón
will repair or replace this product, at our option
and at no charge with new or reconditioned parts, if
found to be defective during the limited warranty
period specified above. The product must be returned
no later than 15 days beyond the expiration of the
warranty period with transportation charges prepaid
SERVICE YOUR Etón PRODUCT
To obtain service for your Etón product we recommend
first contacting an Etón service representative at
800-872-2228 US, 800-637-1648 Canada or
(650) 903-3866 for problem determination and trou-
ble-shooting. Many of the common questions can be
resolved quickly over the phone.
There are two service types should your
Etón
or
product need repair.
1) WARRANTY –
2) NON-WARRANTY –
to
Etón
or
Etón
’s designated service center for war-
ranty coverage.
Prior to returning any product
for warranty service, the purchaser must
contact Etón for problem determination and
service procedure
. All replaced parts and products
become the property of
Etón
. Replacement parts and
products assume the remaining original warranty, or
ninety (90) days, whichever is longer.
This limited warranty covers manufacturing defects
in material and workmanship encountered in normal,
noncommercial use of this product and shall not apply
to the following, including, but not limited to: damage
which occurs due to applications and uses for which
the product was not intended; failures or problems
which are caused by products or equipment not
supplied by
Etón
; accidents, misuse, abuse, neglect,
misapplication, fire, water, lightning, or other acts of
nature; incorrect line voltage, fluctuations or surges;
damage caused by improper or faulty installation
(including batteries, which may create an acid leak
with irreversible circuit damage); damage caused by
acid leakage; product alteration or modification; or
use of unauthorized parts, supplies, accessories, or
equipment which damage this product or result in
service problems.
If your product is still in warranty and the
Etón
service
representative determines that warranty service is
needed, a return authorization will be issued and
instructions for shipment to an authorized warranty
repair facility. Do Not ship your radio back without
obtaining the return authorization number.
If your product is no longer under warranty and
requires service our technical staff will refer you to the
nearest repair facility that will be able to best handle
the repair.
