ETS IP CAMERA SERIES, Operation Manual

Page 1: ...IR DOME IP CAMERA SERIES OPERATION GUIDE Please read instructions thoroughly before operation and retain it for future reference AVM503_521A_311_411_511_542A_542B_532_328C_428C_328D_428D_operation_V1 2 ...

Page 2: ...t is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at h...

Page 3: ... SEE HTTP WWW MPEGLA COM GPL Licensing This product contains codes which are developed by Third Party Companies and which are subject to the GNU General Public License GPL or the GNU Lesser Public License LGPL The GPL Code used in this product is released without warranty and is subject to the copyright of the corresponding author Further source codes which are subject to the GPL licenses are avai...

Page 4: ...FTP 14 3 2 6 MAIL 14 3 2 7 SMS 15 3 2 8 Filter 16 3 2 9 UPnP Bonjour 16 3 2 10 RTP 17 3 3 Camera 19 3 3 1 Camera For selected models only 19 3 3 2 Preset For selected models only 19 3 3 3 Video 20 3 3 3 Color 21 3 3 4 Audio For selected models only 21 3 3 5 Advanced 21 3 3 6 Privacy Mask For selected models only 22 3 4 Record 23 3 4 1 Record 23 3 4 2 Record Timer 23 3 5 Storage 24 3 5 1 Memory 24 ...

Page 5: ...APPENDIX 6 RECORDING TIME TABLE 39 APPENDIX 7 MICRO SD CARD COMPATIBLE LIST 40 ...

Page 6: ...orted to simplify system integration External alarm I O device connection For selected models only WDR to increase image recognizability in overexposure and dark areas For selected models only MicroSD card support for video storage For selected models only Vandal resistant case to withstand attempts to open or damage the camera Remote Surveillance Full compatibility on iPhone iPad and Internet Exp...

Page 7: ...is series of cameras supports external I O device connection for easy connection Below is how to connect an external device to this series 1 6 Status Indicator For selected models only ICON LAN connection status Internet connection status System Status During powering on Always on Always on Blinking on 250 ms off 250 ms Always off Reset default Blinking on 250 ms off 250 ms Blinking on 250 ms off ...

Page 8: ... Blinking on 250 ms off 250 ms Blinking on 250 ms off 250 ms Upgrade Connection Status LAN connected Blinking on 100 ms off 500 ms LAN disconnected Internet connected Blinking on 100 ms off 500 ms Internet disconnected 3G Connection Error on iPhone iPad Android Mobile Device Blinking on 5 sec off 0 5 sec on 0 5 sec off 0 5 sec on 5 sec 3G Connection Setting Uncompleted LED blinking frequency LED o...

Page 9: ...onnected Please follow the directions in the below graphic to insert Micro SD card properly Type 1 Type 2 Type 3 Type 4 Note Before inserting a micro SD card make sure you ve copied all important data saved in the card if any to other storage media or all data will be removed after inserting it to the camera Note For the compatible list of the micro SD card please refer to APPENDIX 7 MICRO SD CARD...

Page 10: ... http ipaddress portnum in the URL address box For example for the IP address 60 121 46 236 and port No 888 please key in http 60 121 46 236 888 into the URL address box and press Enter Step2 In the login page key in the user name and password and enter the security code from the image below if any Then click LOGIN Step3 The wizard is then started To skip the wizard and directly access the camera ...

Page 11: ...mouse click will function as 5 mouse clicks when you click the arrow keys To use this function you need to set it in General General Preset points Supervisor Power User Normal User Click the numbering of the preset point you want to move the PTZ camera to the selected preset point To set preset points please refer to 3 3 2 Preset For selected models only at page 19 Select the image player from the...

Page 12: ...e left bottom corner of the live view to move This icon appears only when the selected resolution is larger than the current live view size Snapshot Supervisor Power User Normal User Click to take a snapshot of the current view on a new window Right click on the picture and re save it to the location you want Audio On Off Supervisor Power User Normal User Click to switch the audio in on off Microp...

Page 13: ...rrent view on a new window Right click on the picture and re save it to the location you want Zoom in out Click once to enlarge the picture by 1X and click once to restore the zoom ratio by 1X Max zoom in out Click once to enlarge the picture to the max zoom ratio by 16X and click once to restore the picture ratio to 1X Normal Size The current live view size is the same as the selected resolution ...

Page 14: ...t view on a new window Right click on the picture and re save it to the location you want Audio On Off Click to switch the audio in on off Alarm Out Click to force the connected alarm out device to work For example when your alarm device is a buzzer click this button and your buzzer will start to sound even if there s no alarm event Microphone Click to switch the audio out on off ...

Page 15: ...or fast rewind Click to get 2X 4X 8X 16X speed rewind eventually Play Click to play the current video clip Pause Click to pause the video playback Stop Click to stop the video playback Step In the pause mode click to get one frame forward Audio Click to mute the playback if necessary and click again to restore This function is available only when a speaker is connected during recording Download Cl...

Page 16: ...tails about Record please refer to 3 3 6 Privacy Mask For selected models only You can cover certain areas on the camera image with privacy masks Item Description Mosaic Size Choose the mosaic size of the privacy mask The options are 8 8 32 32 and 64 64 Privacy Mask Name Name your privacy mask Function Select On to enable the privacy mask function Mosaic Select ON to have the mosaic effect Color S...

Page 17: ... other than web browsers and Video Viewer for remote access Camera Camera 1 Rename the camera 2 Change the place where the camera name is shown on the screen Preset Set the preset points for the DPTZ function Video Adjust video related settings in different video format Color Adjust the color performance Audio Adjust the audio volume of the microphone and speaker Advanced Adjust the camera paramet...

Page 18: ...elected network type in Network is PPPOE or DHCP For details please refer to Advanced Network Setup from www surveillance download com user m521 swf 3 2 4 SNTP SNTP Simple Network Time Protocol is used to synchronize your camera time with the networked computer systems Function Description GMT Once users choose the time zone the network camera will adjust the local area time of the system automati...

Page 19: ...number provided from your e mail system supplier If this column is left blank the e mail server will use port 25 to send e mails Mail From Enter the name of the sender SSL Encryption Select Yes if your e mail server is using SSL encryption to protect your e mail content from unauthorized access Verify Password Some mail servers are required to verify the password Please enter the user name and pas...

Page 20: ...you created in Clickatell API ID Enter the API ID you applied from Clickatell Recipient Click Add to enter the phone number including the country code to receive the text message Five sets of phone numbers are allowed Transfer Interval Set the interval time in minutes between two message sending The options are 0 15 30 60 Reset Counter Click to restart the text messaging and the SMS will be sent a...

Page 21: ...Rules To add an item to the IP address list key in the IP address in Rule and click Add Rule To remove an existing item in the IP address list click the item you want to remove and click Delete 3 2 9 UPnP Bonjour UPnP stands for Universal Plug and Play which allows devices to connect seamlessly in the home and corporate environments and simplify installation of computer components and is only suit...

Page 22: ...ss or port number for you if no IP address or port number is entered Note When the configurations are saved successfully you ll see a message indicating the IP address and port number assigned to this network camera 3 2 10 RTP The Real time Transport Protocol RTP is an Internet protocol standard to manage the real time transmission of multimedia such as VLC player The media player you want to use ...

Page 23: ...an even number Type 2 Function Description Port Range The port range used by RTP is limited and preserving 100 ports between the start port and end port is necessary Start Port The range of the start port is 1024 65434 End Port The range of the end port is 1124 65534 Multicast Address and port for H264 MPEG4 JPEG transmission Set a specific address and port for multicast of each stream format H264...

Page 24: ...Z icon Step2 Click to where you want to see and you ll get a 5x zoom in image To slightly zoom out draw a square from the bottom right to top left and you ll get a 3x image Draw the square again and you ll return to the original size Step3 In Current Position give a name to this point and click Add How to check an existing preset point In Available Positions select the name of the point you want t...

Page 25: ...y is related to image clearness FPS is related to the fluency of the video The more the FPS the more fluent the video Max Bit Rate is the maximum limitation of data transmission in the selected image format and resolution Note QQVGA is for mobile surveillance only Type 1 Type 2 ...

Page 26: ...table for your environment A slower shutter speed in dark conditions will help to produce a brighter image but will produce fewer frames per second which may cause images to get blurry during motion When Auto is selected the iris mode is AES When a certain speed is selected the iris mode is switched to AI and the image brightness is available to adjust from IRIS Exposure Control This function is u...

Page 27: ...sed when users need to increase image recognizability in overexposure and dark areas The options are LOW MIDDLE HIGH OFF 3 3 6 Privacy Mask For selected models only You can cover certain areas on the camera image with privacy masks Item Description Mosaic Size Choose the mosaic size of the privacy mask The options are 8 8 32 32 and 64 64 Privacy Mask Name Name your privacy mask Function Select On ...

Page 28: ...ord function Note Audio recording is available for selected models only Select the video resolution for event recording Note The higher resolution you choose the more accuracy and higher image quality the recording will be but the faster the memory storage is consumed and become full Type 1 Type 2 3 4 2 Record Timer To schedule alarm recording enable it and select the day and time for recording In...

Page 29: ... Micro SD card For selected models only at page 4 To know the compatible list of micro SD cards please refer to APPENDIX 7 MICRO SD CARD COMPATIBLE LIST at page 40 Note To save more recorded data it s recommended to use this camera with the compatible NVR Note To know the total recording time per recording resolution please refer to APPENDIX 6 RECORDING TIME TABLE at page 39 The total capacity for...

Page 30: ... is selected click Detection to enter the motion detection area setting page as follows Sensitivity Set the detection sensitivity from the drop down list High Normal or Low Area Setting Set the motion detection area by selecting the area grids with your mouse Pink grids represent the area that is not being detected while the transparent grids are the area under detection You can set multiple areas...

Page 31: ...tle Alarm Out in blue to configure the trigger rule LOW HIGH Record Select the event type you want to enable event recording when it occurs Audio Alert Select the event type you want to enable audio alert when it occurs Selected models only 3 7 General 3 7 1 General To change the language of UI interface select from the drop down list in Language To allow the status LED indicators to show the stat...

Page 32: ...g Time Specify whether to use daylight saving time Enable Disable If this function is enabled set the time period Start Time End Time and adjust the daylight saving time in hours Adjust Time 3 7 3 Server Log To quickly search the system logs you want by event type click Prev Page or Next Page to find the logs you want or check the event type s and click Reload to start searching To clear all syste...

Page 33: ...assword Set the password that will be used for remote login The password allows up to 16 alphanumeric characters Confirm Password Enter the password again to confirm User Level Set the security level of an account to give the permission to control different functions There are four user levels SUPERVISOR POWER USER NORMAL USER and GUEST Life Time Select how long this account is allowed to stay onl...

Page 34: ...y the generated API key and click Update Google Maps Key on the web browser to paste it 3 7 7 Maintenance Firmware Upgrade This function is used when users need to upgrade the camera for function scalability Note Before using this function make sure you have the correct upgrade files provided by your installer or distributor Note The event videos saved in the camera will be removed after firmware ...

Page 35: ...ration Backup This function is used to copy your system configuration to a System bin file You may import the same system configuration to another camera or restore your system configuration when the camera is reset to default values Select System bin in Firmware Upgrade and select Upgrade to import the system configuration System Reboot Select Reboot to restart your camera if needed Player Downlo...

Page 36: ...S N Ratio More than 48dB AGC off Lens f3 8mm F1 5 Viewing Angle 83 2 Diagonal 73 2 Horizontal 42 8 Vertical IR LED 1 unit 15 meters IR Shift YES PIR Sensor Detection Range 76 wide angle with up to 5m long distance at 2 5m height under 30 White Balance ATW AGC Auto IRIS Mode AES POE YES IEEE 802 3af External Alarm I O YES 1 in 1 out Micro SD Card Slot YES Smart Light Control YES WDR YES Privacy Mas...

Page 37: ...off Lens f3 8mm F1 5 f2 8 12mm F1 4 F2 8 Viewing Angle 62 7 Diagonal 53 7 Horizontal 34 1 Vertical Wide 97 4 Horizontal 58 1 Vertical 111 7 Diagonal Tele 27 1 Horizontal 15 2 Vertical Diagonal IR LED 3 units Default up to 30 meters IR Enhanced Mode up to 50 meters IR Shift YES White Balance ATW AGC Auto IRIS Mode AES POE YES IEEE 802 3af External Alarm I O YES 1 in 1 out Micro SD Card Slot YES Van...

Page 38: ...H 264 Camera type Megapixel camera Static No one coming in and out Dynamic One or two people coming in and out Resolution Quality Frame Rate Dynamic kbps Static kbps SXGA Best FULL 3253 3216 High 2375 2160 Normal 1571 1266 Basic 1465 873 VGA Best 2010 1261 High 1042 1034 Normal 685 572 Basic 457 350 QVGA Best 646 366 High 482 350 Normal 302 286 Basic 168 161 SXGA Best 1 4 1163 1076 High 989 715 No...

Page 39: ...Quality Frame Rate Dynamic kbps Static kbps SXGA Best 1 15 581 374 High 405 342 Normal 487 248 Basic 337 141 VGA Best 358 79 High 201 63 Normal 180 28 Basic 92 15 QVGA Best 111 84 High 99 68 Normal 97 54 Basic 58 42 ...

Page 40: ...and power can be supplied over the same network Ethernet cable as the one used to connect to Internet No power cable is needed Below shows two examples of POE application for reference When your router hub supports POE connection When your router hub doesn t support POE connection An optional POE connected required ...

Page 41: ...follow the steps below for application Step1 Go to http www clickatell com login php Sign up an account first Step2 Select Developers Central select the location where you want to use this service and fill in your information to create an account Step3 When the account is created the system will automatically send an Email to your specified Email address with the user name password and client ID u...

Page 42: ...ion Status and create a connection API ID Step5 Select HTTP S Give a meaning name for this connection and click Submit and Get API ID Step5 An API ID will be generated as follows Note Note down the API ID for SMS notification setting later ...

Page 43: ...r this service because it s usually hard for a person who doesn t have network knowledge to set network configurations My live images are not fluent Why Image fluency could be affected by the local network upload bandwidth router efficiency client network download bandwidth complexity of live view and more Recommended To have the best image fluency select QVGA to have the best image quality select...

Page 44: ...n the resolution image quality frame rate you choose the complexity of your monitoring area and how often the moving objects show in your monitoring area Testing Environment Place Office Monitoring area 1 5 meters away from the camera Alarm trigger conditions 1 One person walks by the monitoring area and leaves immediately 2 Two persons walk by the monitoring area One goes away immediately and the...

Page 45: ...Class 6 4GB Class 2 Apacer 2GB 4GB Class 4 4GB Class 4 4GB Class 6 SanDisk 2GB 8GB Class 6 4GB Class 4 16GB Class 10 8GB Class 4 Kingston 2GB 16GB Class 4 4GB Class 4 32GB Class 4 8GB Class 4 Verico 2GB 32GB Class 4 4GB Class 4 64GB Class 10 16GB Class 10 TOSHIBA 16GB Class 4 Silicon Power 64GB TOPRAM 32GB Class 10 Kingmax 64GB ...