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English
English
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CHARGING YOUR KEYPAD
Before charging your keypad, check whether the Keypad power is low.
When the Keypad power is low:
The Keypad’s LED indicator will flash red for 5 seconds when movement is detected
nearby. On the eufy Security app, the Keypad power level icon will turn red.
To charge your Keypad, use the micro USB cable and charger (not provided).
1
2
3
4
5
6
7
8
9
X
0
CUS
OFF
Charging indicator
Solid red
Charging
Solid blue
Fully charged
OTA UPDATE
In some cases, the system may push OTA updates automatically. When the OTA
update begins, the LED indicator keeps flashing red until the process is completed.
To make sure the software is always the latest version, check your software updates
and follow the on-screen instructions to update the firmware manually.
RESETTING YOUR KEYPAD
When a keypad malfunction occurs, use a sharp-pointed object (such as SIM card
opener) to reset the keypad.
SPECIFICATION
Radio Frequency(SUB-1G): 866~866.8MHz (For EU); 920~920.8MHz (For US)
Cell Capacity: 2600 mAh
USB-A input: 5V 1A
Working temperaure
:
-10ºC - 50ºC / 14°F - 104°F
Storage temperature
:
-20ºC - 60ºC / -4°F - 140°F
TROUBLESHOOTING
The keypad keeps blinking red.
This indicates the keypad is disconnected from the HomeBase.
• Check whether the HomeBase is charged.
• Reset the keypad
• Check whether there is wireless interference nearby.
• Take the keypad closer to the HomeBase
For troubleshooting, check the FAQ section in the eufy Security app.
