6
Eureka Customer Service HELPLINE 1-800-282-2886
www.eureka.com
Thermal Cut-Off
This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum
suddenly shuts off, push the on/off switch to off (O) and unplug the vacuum. Check the vacuum for a possible source of
overheating such as a blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes
before attempting to use the vacuum. After the 30 minute period, plug the vacuum back in and turn on the switch. If the
vacuum still does not work, take it to a Eureka Authorized Service Center for repair.
Problem Solving
Problem
Cause
Solution
Motor will not start.
Power plug
• Push plug securely into outlet.
• Try another outlet.
• Check circuit breaker.
Vacuum does not
clean carpet or bare
floor.
Dust cup and filters
• Empty dust cup and/or change filters.
• If picking up fine dust, the dust cup may not look full, but
a fine substance tends to reduce suction when it blocks
air flow through the foam filter and filter screen. Refer to
page 2 for filter maintenance. Make sure foam filter, filter
screen and dust cup are installed properly.
No suction at the
end of hose.
Dust cup and filters
Filter screen
Hose
• Empty the dust cup and/or change the filters
• If picking up fine dust, the dust cup may not look full, but
a fine substance tends to reduce suction when it blocks
air flow through the foam filter and filter screen. Refer to
page 2 for filter maintenance. Make sure foam filter, filter
screen and dust cup are installed properly.
• (Located above the dust cup). Check & clean debris to
maintain full air flow. Page 2
• Remove clogs from the hose that restrict the airflow. Make
sure hose is replaced into hose retainer. Page 5
Vacuum is hard
to push.
Vacuum height setting
Belt
• Adjust knob to a higher position. Refer to Quick Start Guide.
• Replace a worn, cut or out-of-shape belt. Page 4
Brush roll will not turn.
Belt
• Check brush roll for debris. Page 4
• Replace broken or out-of-shape belt. Page 4
Belt
• Replace a worn, cut or out-of-shape belt. Page 4
Hose
• Remove clogs from the hose that restrict the airflow. Make
sure hose is replaced into hose retainer. Page 5
Bare floor setting
• For bare floor cleaning, turn height adjustment knob to
bare floor position. Refer to Quick Start Guide.
Carpet height setting
• For carpet cleaning, turn height adjustment knob to
another position. Refer to Quick Start Guide.
On / Off switch
• Turn On / Off switch to on ( I ).
Thermal cut-off
• See above.
Make sure vacuum is turned off and power cord is unplugged.
!
