background image

Midea America Corp. (“Eureka”), subject to the terms and conditions herein,

warrants this Battery Module to be free from defects in material and

workmanship for a term of one year from the date of original purchase when

used in accordance with the Eureka operating and maintenance instructions

and under normal household usage. This warranty is granted only to the

original purchaser and members of immediate household, and is applicable

only to original purchases from Eureka authorized resellers. 

What Eureka will do

:

Eureka will, at its option, repair or replace a defective Battery Module or

battery part that is covered by this warranty. Repairs may be performed using

new or refurbished parts that meet or exceed Eureka specifications for new

parts. If Eureka elects to replace the Battery Module, the replacement may be

a reconditioned unit. Depending on availability of products, Eureka reserves

the right to provide you with a replacement product that is the same or similar,

or substitute equivalent of the original product. As a matter of warranty policy,

Eureka will not refund the consumer’s purchase price. 

This warranty does not cover:

• Normal wear and tear of the Battery Module and battery parts that require

replacement under normal use. 

• Damages or malfunctions resulting from: improper or unreasonable use or

maintenance, abuse, negligence, failure to follow instructions contained in

any written materials that accompany the product, deterioration by reason of

excess moisture, corrosive atmosphere, lightning, power surges, connections

The Eureka one-year battery warranty

The Eureka one-year limited warranty

Midea America Corp. (“Eureka”), subject to the terms and conditions herein,

warrants this vacuum cleaner to be free from defects in material and workmanship

for a term of 

one

 years from the date of original purchase when used in accordance

with the Eureka operating and maintenance instructions and under normal

household usage. This warranty is granted only to the original purchaser and

members of immediate household, and is applicable only to original purchases from

Eureka authorized resellers. 

What Eureka will do:

Eureka will, at its option, repair or replace a defective vacuum or vacuum part that

is covered by this warranty. Repairs may be performed using new or refurbished

parts that meet or exceed Eureka specifications for new parts. If Eureka elects to

replace the vacuum, the replacement may be a reconditioned unit. Depending on

availability of products, Eureka reserves the right to provide you with a replacement

product that is the same or similar, or substitute equivalent of the original product.

As a matter of warranty policy, Eureka will not refund the consumer’s purchase

price. 

This warranty does not cover: 

• Battery module and battery components. The battery module and its components

are covered by a separate one-year limited battery warranty.

• Normal wear and tear of the vacuum and vacuum parts that require replacement

under normal use such as disposable dust bags, filters, drive belts, light bulbs,

brush-roll, bristles, impellers and cleaning. 

• Damages or malfunctions resulting from: improper or unreasonable use or

maintenance, abuse, negligence, failure to follow instructions contained in any

written materials that accompany the product, deterioration by reason of excess

moisture, corrosive atmosphere, lightning, power surges, connections to improper

voltage supply, unauthorized alteration, or other external causes such as extremes

in temperature or humidity, modifications, scratches or discoloration, accidents,

misuse, or acts of God.  This warranty also does not cover damage resulting from

repair or attempted repair by anyone other than Eureka or an authorized Eureka

Warranty Station. This warranty is not applicable to any product that has been

altered or on which the serial number has been defaced, modified or removed.

Altering, erasing, or forging any proof-of-purchase documents voids any

applicable product warranty. 

Obtaining warranty service:

To obtain warranty service you must contact the Eureka Service Team, toll free, at

1-800-282-2886 or email eureka@speedymail.com, to discuss the warranty claim

and procedures to be followed. All warranty claims must include submission of

proof-of-purchase documentation. For additional information, you may also visit

www.eureka.com.

Shipping charges: 

You will be responsible for any initial shipping and insurance charges if the

defective product(s) must be shipped for warranty service or warranty evaluation;

however, Eureka or a Eureka Authorized Warranty Station will pay the return

shipping charges if repairs are covered by the warranty. When returning parts for

repair, you must include the model, type and serial number located on the rating

plate on the lower backside of the vacuum. If any product submitted for warranty

service is found to be ineligible, an estimate of repair cost will be furnished and the

repair performed only if requested by the owner and upon receipt of payment or

acceptable arrangements for payment.

Further limitations and exclusions: 

Any warranty that may be implied in connection with your purchase or use of the

vacuum, including any warranty of Merchantability or any warranty of Fitness For A

Particular Purpose is limited to the duration of this limited warranty. Some states do

not allow limitations on how long an implied warranty lasts, so the above limitations

may not apply to you. 

Your relief for the breach of this warranty is limited to the relief expressly provided

above. In no event shall the manufacturer be liable for any consequential or

incidental damages you may incur in connection with your purchase or use of the

vacuum. Some states do not allow the exclusion or limitation of incidental or

consequential damages, so the above limitation or exclusion may not apply to you. 

This warranty gives you specific legal rights. You may also have other rights, which

may vary by state.

to improper voltage supply, unauthorized alteration, or other external causes

such as extremes in temperature or humidity, modifications, scratches or

discoloration, accidents, misuse, or acts of God. This warranty also does not

cover damage resulting from repair or attempted repair by anyone other than

Eureka or an authorized Eureka Warranty Station. This warranty is not

applicable to any product that has been altered or on which the serial

number has been defaced, modified or removed.  Altering, erasing, or forging

any proof-of-purchase documents voids any applicable product warranty. 

Obtaining warranty service:

To obtain warranty service you must contact the Eureka Service Team, toll

free, at 1-800-282-2886 or email eureka@speedymail.com, to discuss the

warranty claim and procedures to be followed. All warranty claims must

include submission of proof-of-purchase documentation.  For additional

information, you may also visit www.eureka.com.

Shipping charges:

You will be responsible for any initial shipping and insurance charges if the

defective product(s) must be shipped for warranty service or warranty

evaluation; however, Eureka or a Eureka Authorized Warranty Station will pay

the return shipping charges if repairs are covered by the warranty. When

returning parts for repair, you must include the model, type and serial number

located on the rating plate on the lower backside of the product. If any product

submitted for warranty service is found to be ineligible, an estimate of repair

cost will be furnished and the repair performed only if requested by the owner

and upon receipt of payment or acceptable arrangements for payment.

Further limitations and exclusions: 

Any warranty that may be implied in connection with your purchase or use of

the Battery Module, including any warranty of Merchantability or any warranty

of Fitness For A Particular Purpose is limited to the duration of this limited

warranty. Some states do not allow limitations on how long an implied

warranty lasts, so the above limitations may not apply to you. 
Your relief for the breach of this warranty is limited to the relief expressly
provided above. In no event shall the manufacturer be liable for any

consequential or incidental damages you may incur in connection with your

purchase or use of the Battery Module. Some states do not allow the exclusion

or limitation of incidental or consequential damages, so the above limitation or

exclusion may not apply to you. 
This warranty gives you specific legal rights. You may also have other rights,

which may vary by state.

Eureka Customer Service HELPLINE 1-800-282-2886

6

Summary of Contents for NEH100

Page 1: ... Eureka vacuum Important instructions For easy assembly please take a few moments to read this owner s guide Do not return to the store Call Eureka Customer Service HELPLINE 1 800 282 2886 We re here to help www eureka com Eureka stands by our Clean Promise seal Learn more at www eureka com cleanpromise ...

Page 2: ...bol Where to find important vacuum information Keep this information Write the model type and serial number here Date of purchase keep your receipt _______________ Model number and type ________________________ Serial number _________________________________ Find these numbers on a label on the hand vacuum battery and charger Refer to these numbers when ordering parts and accessories or if service...

Page 3: ...ancetofireorexcessivetemperature Exposureto fireortemperatureabove130 Cmaycauseexplosion Followallcharginginstructionsanddonotchargethebatterypackorapplianceoutsideof thetemperaturerangespecifiedintheinstructions Chargingimproperlyorat temperaturesoutsideofthespecifiedrangemaydamagethebatteryandincreasetherisk offire Haveservicingperformedbyaqualifiedrepairpersonusingonlyidenticalreplacement parts...

Page 4: ...and vacuum Dust cup Dust cup lock Indicator light Power switch Main body Dust cup assembly Cyclone Dust cup Filter What comes in the carton How to identify parts of your vacuum cleaner Eureka Customer Service HELPLINE 1 800 282 2886 4 ...

Page 5: ...e rubber cap is used for cleaning delicate surfaces and the crevice tool is used for cleaning tight spaces 3 During normal use the green indicator light turns on When the vacuum is charged the red indicator light turns on When the battery charge is low the red indicator light will flash battery light will flash rapidly while red www eureka com 5 When there is a clog the How to maintain your vacuum...

Page 6: ... be followed All warranty claims must include submission of proof of purchase documentation For additional information you may also visit www eureka com Shipping charges You will be responsible for any initial shipping and insurance charges if the defective product s must be shipped for warranty service or warranty evaluation however Eureka or a EurekaAuthorized Warranty Station will pay the retur...

Page 7: ...e recycle or dispose of expired battery pack properly This product contains a lithium ion battery It must be disposed of properly Local laws may prohibit disposal of lithium ion batteries in ordinary trash Consult your local waste authority for information regarding available recycling and or disposal options Li ion H1001 NEH100 H1002 NEH100 Crevice tool Rubber cap Image Part name Part fits models...

Page 8: ... Eureka vacuum Important instructions For easy assembly please take a few moments to read this owner s guide Do not return to the store Call Eureka Customer Service HELPLINE 1 800 282 2886 We re here to help www eureka com Eureka stands by our Clean Promise seal Learn more at www eureka com cleanpromise ...

Reviews: