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Eureka Customer Service HELPLINE 1-800-282-2886
Midea America Corp. (“Eureka”), subject to the
terms and conditions herein, warrants this vacuum
cleaner to be free from defects in material and
workmanship for a term of one year from the date
of original purchase when used in accordance with
the Eureka operating and maintenance instructions
and under normal household usage. This warranty
is granted only to the original purchaser and
members of immediate household, and is applicable
only to original purchases from Eureka authorized
resellers.
What Eureka will do:
Eureka will, at its option, repair or replace a
defective vacuum or vacuum part that is covered
by this warranty. Repairs may be performed using
new or refurbished parts that meet or exceed
elects to replace the vacuum, the replacement may
be a reconditioned unit. Depending on availability
of products, Eureka reserves the right to provide
you with a replacement product that is the same
or similar, or substitute equivalent of the original
product. As a matter of warranty policy, Eureka will
not refund the consumer’s purchase price.
This warranty does not cover:
• Normal wear and tear of the vacuum and vacuum
parts that require replacement under normal use
light bulbs, brush-roll, bristles, impellers and
cleaning.
• Damages or malfunctions resulting from:
improper or unreasonable use or maintenance,
abuse, negligence, failure to follow instructions
contained in any written materials that accompany
the product, deterioration by reason of excess
moisture, corrosive atmosphere, lightning, power
surges, connections to improper voltage supply,
unauthorized alteration, or other external causes
such as extremes in temperature or humidity,
accidents, misuse, or acts of God. This warranty
also does not cover damage resulting from repair
or attempted repair by anyone other than Eureka.
This warranty is not applicable to any product
that has been altered or on which the serial
Altering, erasing, or forging any proof-of-purchase
documents voids any applicable product warranty.
Obtaining warranty service:
To obtain warranty service you must contact the
Eureka Service Team, toll free, at 1-800-282-2886
or email customerserviceusa@midea.com, to discuss
the warranty claim and procedures to be followed.
All warranty claims must include submission of
proof-of-purchase documentation. For additional
information, you may also visit www.eureka.com.
Shipping charges:
You will be responsible for any initial shipping
and insurance charges if the defective product(s)
must be shipped for warranty service or warranty
evaluation; however, Eureka will pay the return
shipping charges if repairs are covered by the
warranty. When returning parts for repair, you must
include the model, type and serial number. If any
product submitted for warranty service is found
to be ineligible, an estimate of repair cost will be
furnished and the repair performed only if requested
by the owner and upon receipt of payment or
acceptable arrangements for payment.
Further limitations and exclusions:
Any warranty that may be implied in connection
with your purchase or use of the vacuum, including
any warranty of Merchantability or any warranty of
Fitness For A Particular Purpose is limited to the
duration of this limited warranty. Some states do not
allow limitations on how long an implied warranty
lasts, so the above limitations may not apply to you.
Your relief for the breach of this warranty is
limited to the relief expressly provided above. In
no event shall the manufacturer be liable for any
consequential or incidental damages you may incur
in connection with your purchase or use of the
vacuum. Some states do not allow the exclusion or
limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply
to you.
also have other rights, which may vary by state.
Midea America Corp.
200 Rivers Edge Drive
Medford, MA. 02155
USA
The Eureka one-year limited warranty
