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If the device overheats again or you cannot ascertain the reason for this, take the
fireplace to your service point to be checked/repaired.
Important!
For safety reasons the fire will not automatically restart after overheating.
Check whether conditions are safe before switching it on! So never switch on the
heater by means of a timer and never connect it to a power supply that regularly
switches on and off.
Cleaning and maintenance
Always remove the plug from the socket and let the fireplace cool down before
cleaning or touching.
The Siena atmospheric fireplace does not need much maintenance. Always keep the
in- and outlet openings clean and dust-free. Use a soft cloth or a soft brush to clean
the outside of the metal case. The glass plate can also be cleaned with a soft cloth.
Do not use abrasive cleaning fluids or special glass cleaners!
If the device malfunctions, immediately remove the plug from the socket and take to
a service point. Do not carry out repairs yourself and always ask for original parts to
be used.
If the fireplace is to be stored after the winter period, clean it, pack it in original
packaging if possible and store in a cool, dry and clean place. Make sure the
fireplace is kept upright.
Problems and solutions
If the fireplace will not work check the electrical supply. Is the socket working
properly? Has the fuse blown?
If the fireplace stops working suddenly, it may mean that the overheating safeguard
has been triggered (see under ‘Safeguards’).
In the event of other defects, immediately switch the fireplace off, remove the plug
from the socket and consult a supplier or recognised electrician. Never carry out
repairs yourself as this invalidates the guarantee and may be dangerous!
