3
Electric
Fireplace Rev #07062020
European
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TROUBLESHOOTING GUIDE
37
Problem
Possible Cause
Solution
PCB needs replacing
. Please see EH
YouTube video.
Blown driver on PCB
LED strip needs replacing
. Please see
EH YouTube video.
LED blown
Check location of short—Replace LED
strip if necessary.
Please see EH
YouTube video.
LED shorting out
Check to be sure the power lead is
plugged in adequately.
Unit not plugged in correctly.
Fuse blown.
Replace fuse.
Remote needs pairing. See separate
pairing instructions for guide.
Remote/App not paired.
5)
Fire not turning on.
Rocker switch has not been turned to
the ‘
ON
’ position.
Double check switches are turned to
the ‘
ON
’ position.
6)
No lights
Loose connection or disconnected
wire.
Check all connections on LED’s
. Please
see EH YouTube video.
