17
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Troubleshooting
Limited Warranty
Remember, this is a personal care item for one user only. For hygienic reasons,
it
CANNOT BE RETURNED TO THE STORE ONCE PACKAGE HAS BEEN OPENED
.
If you have any questions, comments, or concerns about our Evenflo breast pumps,
please contact our Parent’s Ally Resource Center.
This product is designed for use by one person. Use of this product by more than
one person will void the warranty.
From the original purchase date of this Product, for a period of two years for the Product’s
motor and 90 days for all other Product components and accessories, Evenflo provides a
warranty to the original end user (“Purchaser”) against defects in material or workman-
ship. Evenflo’s sole obligation under this express limited warranty shall be, at Evenflo’s
option, to repair or replace any Product, component or accessory that is determined to be
defective by Evenflo and determined to be covered by this warranty.
Repair or replacement as provided under this warranty is the exclusive remedy of the
Purchaser.
Proof of purchase in the form of a receipted invoice or bill of sale evidencing
that the Product is within the warranty period must be presented to obtain war-
ranty service.
This express limited warranty is extended by Evenflo ONLY to the original
Purchaser of the Product and is not assignable or transferable to subsequent purchasers
or end users of the Product. For warranty service, contact Evenflo’s Parent’s Ally Resource
Center at 1-855-EFI-BABY (334-2229) or www.evenflofeeding.com.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS
HEREBY DISCLAIMED. EVENFLO SHALL NOT BE LIABLE FOR ANY INCIDENTAL, CONSE-
QUENTIAL, SPECIAL OR PUNITIVE DAMAGES OF ANY KIND FOR BREACH OF THE EXPRESS
LIMITED WARRANTY ON THIS PRODUCT, OR ANY WARRANTY IMPLIED BY OPERATION
OF LAW. OTHER THAN THE EXPRESS LIMITED WARRANTY SET FORTH ABOVE, THERE ARE
NO OTHER WARRANTIES THAT ACCOMPANY THIS PRODUCT AND ANY ORAL, WRITTEN
OR ANY OTHER EXPRESS REPRESENTATION OF ANY KIND IS HEREBY DISCLAIMED.
• USA/Canada: 1-855-EFI-BABY (334-2229);
www.evenflofeeding.com
• Mexico: 01-800-890-32-40;
www.evenflofeeding.com.mx
Manufactured and Distributed by Evenflo Feeding , Inc.
Still having problems? Call our Parent’s Ally Resource Center for help.
Problem:
PUMP WON’T TURN ON
Possible Cause
Possible Cause:
Possible Cause
No batteries or low
batteries.
The valve is not opening.
Suction setting too low.
Valve not assembled to
flange.
Membrane worn, torn or not
assembled to valve.
Dried milk in pump parts.
Membrane not sealing.
Tubing or tubing adapter is
loose or not connected.
Not a good seal on your
breast.
Low batteries.
AC adapter not connected
properly.
Make sure fresh, brand-name batteries are
installed correctly (p. 9). If suction level 1
light is flashing when the pump is off, the
batteries are too low to effectively pump.
Clean the valve thoroughly and be sure it
opens (p. 7).
Choose a higher suction level by pressing the
suction increase button (p. 12).
Mount the valve firmly to flange (p. 7).
Replace membrane or ensure that it is
connected properly to the valve (p. 7). To
maintain optimal performance with daily
use, it is recommended that membranes be
replaced every 3 months.
Follow cleaning instructions. This pump can
be easily disassembled and washed (p. 6 and
14).
Make sure valve and membrane are clean,
with no debris on the surface of the seal.
Make sure membrane lies flat against the
surface of the valve (p. 7).
Check assembly of flange. All parts must be
assembled properly and fit together snugly,
without gaps, for the pump to provide
maximum comfortable suction (p. 7 and 8).
Reposition the flange to get a better seal. If the
breast becomes wet with milk, you may need to
dry skin and flange and start again (p. 11).
Make sure fresh, brand name batteries are
installed correctly (p. 7).
Check adapter connections (p. 10).
Action
Action:
Action
Problem:
LITTLE OR NO SUCTION
Problem:
MILK WON’T FLOW INTO THE BOTTLE
