EVERVIEW Diamon Series, User Manual

Page 1: ...Network Video Recorder User Manual ...

Page 2: ...erence received including interference that may cause undesired operation EU Conformity Statement This product and if applicable the supplied accessories too are marked with CE and comply therefore with the applicable harmonized European standards listed under the Low Voltage Directive 2006 95 EC the EMC Directive 2004 108 EC the RoHS Directive 2011 65 EU 2012 19 EU WEEE directive Products marked ...

Page 3: ...is properly secured to a rack or shelf Major shocks or jolts to the unit as a result of dropping it may cause damage to the sensitive electronics within the unit Use the device in conjunction with an UPS if possible Power down the unit before connecting and disconnecting accessories and peripherals A factory recommended HDD should be used for this device Improper use or replacement of the battery ...

Page 4: ...ealer The figures in the manual are for reference only This manual is applicable to the models listed in the following table Series Model Type NRA00 NRA00 16 NRA00 32 NRA00 64 Network Video Recorder NRA0R NRA0R 16 NRA0R 32 NRA0R 64 Network Video Recorder NR500 NR500 16 NR500 32 Network Video Recorder NR50P NR50P6 16 NR50P6 32 Network Video Recorder ...

Page 5: ...functions Privacy mask Multiple PTZ protocols supported PTZ preset patrol and pattern Zooming in by clicking the mouse and PTZ tracing by dragging mouse HDD Management For NR50P NR500 series up to 4 SATA hard disks and 1 eSATA disk can be connected For NRA00 NRA0R series up to 8 SATA hard disks and 1 eSATA disk can be connected Each disk with a maximum of 4TB storage capacity 8 network disks 8 NAS...

Page 6: ...utput standard mismatch illegal login network disconnected IP confliction abnormal record capture HDD error and HDD full etc Alarm triggers full screen monitoring audio alarm notifying surveillance center sending email and alarm output Automatic restore when system is abnormal Other Local Functions Operable by front panel mouse remote control and control keyboard Three level user management admin ...

Page 7: ... keyboard operation Remote locking and unlocking of control panel and mouse Remote HDD formatting and program upgrading Remote system restart and shutdown RS 232 RS 485 transparent channel transmission Alarm and exception information can be sent to the remote host Remotely start stop recording Remotely start stop alarm output Remote PTZ control Remote JPEG capture Virtual host function is provided...

Page 8: ...e 44 3 3 Adjusting Live View Settings 47 3 4 Channel zero Encoding 49 3 5 User Logout 50 Chapter 4 PTZ Controls 51 4 1 Configuring PTZ Settings 52 4 2 Setting PTZ Presets Patrols Patterns 53 4 2 1 Customizing Presets 53 4 2 2 Calling Presets 54 4 2 3 Customizing Patrols 54 4 2 4 Calling Patrols 56 4 2 5 Customizing Patterns 57 4 2 6 Calling Patterns 58 4 3 PTZ Control Panel 59 Chapter 5 Recording ...

Page 9: ...p by Event Search 112 7 1 4 Backing up Video Clips 114 7 2 Backing up Pictures 117 7 3 Managing Backup Devices 119 7 4 Hot Spare Device Backup 122 7 4 1 Setting Hot Spare Device 122 7 4 2 Setting Working Device 123 7 4 3 Managing Hot Spare System 123 Chapter 8 Alarm Settings 126 8 1 Setting Motion Detection Alarm 127 8 2 Setting Sensor Alarms 129 8 3 Detecting Video Loss Alarm 132 8 4 Detecting Vi...

Page 10: ...onfiguration 169 10 1 2 Manually Creating Array and Virtual Disk 170 10 2 Rebuilding Array 175 10 2 1 Automatically Rebuilding Array 175 10 2 2 Manually Rebuilding Array 176 10 3 Repairing Virtual Disk 178 10 4 Deleting Array Virtual Disk 179 10 4 1 Deleting the Virtual Disk 179 10 4 2 Deleting the Array 179 10 5 Upgrading Firmware 181 Chapter 11 HDD Management 183 11 1 Initializing HDDs 184 11 2 ...

Page 11: ... Info 212 13 4 Importing Exporting Configuration Files 213 13 5 Upgrading System 214 13 5 1 Upgrading by Local Backup Device 214 13 5 2 Upgrading by FTP 214 13 6 Restoring Default Settings 216 Chapter 14 Others 217 14 1 Configuring RS 232 Serial Port 218 14 2 Configuring General Settings 219 14 3 Configuring DST Settings 220 14 4 Configuring More Settings for Device Parameters 221 14 5 Managing Us...

Page 12: ...User Manual of Network Video Recorder 11 Chapter 1 Introduction ...

Page 13: ...ion is functioning properly GUARD Guard LED turns blue when the device is in armed status at this time an alarm is enabled when an event is detected The LED turns off when the device is unarmed The arm disarm status can be changed by pressing and holding on the ESC button for more than 3 seconds in live view mode 4 DVD R W Slot for DVD R W 5 Control Buttons DIRECTION The DIRECTION buttons are used...

Page 14: ...ymbols and numeric input EDIT IRIS Edit text fields When editing text fields it will also function as a Backspace button to delete the character in front of the cursor On checkbox fields pressing the button will tick the checkbox In PTZ Control mode the button adjusts the iris of the camera In Playback mode it can be used to generate video clips for backup Enter exit the folder of USB device and e...

Page 15: ... 2 NR500 NR50P Table 1 2 Description of Control Panel Buttons No Name Function Description 1 POWER ON OFF Power on off switch 2 USB Interface Connect to USB mouse or USB flash memory 3 IR Receiver Receiver for IR remote control devices 4 POWER Power indicator lights in green when DVR is powered up READY Ready indicator is normally green indicating that the DVR is functioning properly STATUS Indica...

Page 16: ...ers ABC The F1 button can be used to select all items on the list In PTZ Control mode the F1 button can be used to zoom out zoom the PTZ camera In live view or playback mode the F1 button can be used to switch between main and spot video output 3DEF F2 Enter numeral 3 Enter letters DEF In PTZ Control mode the F1 button can be used to zoom in zoom the PTZ camera The F2 button can be used to cycle t...

Page 17: ...the inner ring is used to jump 30s forward backward in video files The outer ring can be used to speed up slow down the video In Live View mode it can be used to cycle through different channels In PTZ control mode in can control the movement of the PTZ camera ...

Page 18: ...the ones on the front panel See Table 1 3 Table 1 3 Description of the Soft Keyboard Icons No Name Description 1 POWER Power on off the device 2 DEV Enables Disables Remote Control 3 Alphanumeric Buttons Same as Alphanumeric buttons on front panel 4 EDIT Button Same as EDIT IRIS button on front panel 5 A Button Same as A FOCUS button on front panel 6 REC Button Same as REC SHOT button on front pan...

Page 19: ...to aim the remote control at the IR receiver in the front panel If there is no response after you press any button on the remote follow the procedure below to troubleshoot Steps 1 Go to Menu Settings General More Settings by operating the front control panel or the mouse 2 Check and remember NVR ID The default ID is 255 This ID is valid for all the IR remote controls 3 Press the DEV button on the ...

Page 20: ...ider The operation of the mouse Table 1 4 Description of the Mouse Control Name Action Description Left Click Single Click Live view Select channel and show the quick set menu Menu Select and enter Double Click Live view Switch between single screen and multi screen Click and Drag PTZ control pan tilt and zoom Video tampering privacy mask and motion detection Select target area Digital zoom in Dra...

Page 21: ...oard 1 Figure 1 5 Soft Keyboard 2 Description of the buttons on the soft keyboard Table 1 5 Description of the Soft Keyboard Icons Icon Description Icon Description Number English letter Lowercase Uppercase Backspace Switch the keyboard Space Positioning the cursor Exit Symbols Reserved ...

Page 22: ...able 1 6 Description of Rear Panel Interfaces No Item Description 1 VIDEO OUT BNC connector for video output 2 CVBS AUDIO OUT BNC connector for audio output This connector is synchronized with CVBS video output VGAAUDIO OUT BNC connector for audio output This connector is synchronized with VGA video output 3 LINE IN BNC connector for audio input ...

Page 23: ...0Ω resistance 10 RS 485 Interface Connector for RS 485 devices Controller Port D D pin connects to Ta Tb pin of controller For cascading devices the first NVR s D D pin should be connected with the D D pin of the next NVR ALARM IN Connector for alarm input ALARM OUT Connector for alarm output 11 GROUND Ground needs to be connected when NVR starts up 12 AC 100V 240V AC 100V 240V power supply 13 POW...

Page 24: ...User Manual of Network Video Recorder 23 Chapter 2 Getting Started ...

Page 25: ... the front panel The Power indicator LED should turn blue indicating that the unit begins to start up 3 After startup the Power indicator LED remains blue A splash screen with the status of the HDD appears on the monitor The row of icons at the bottom of the screen shows the HDD status X means that the HDD is not installed or cannot be detected Shutting down the NVR Steps There are two proper ways...

Page 26: ... Video Recorder 25 Rebooting the NVR In the Shutdown menu you can also reboot the NVR Steps 1 Enter the Shutdown menu by clicking Menu Shutdown 2 Click the Logout button to lock the NVR or the Reboot button to reboot the NVR ...

Page 27: ... moment click the Cancel button You can also choose to use the Setup Wizard next time by leaving the Start wizard when the device starts checkbox checked 2 Click Next button on the Wizard window to enter the Login window as shown in Figure 2 3 Figure 2 3 Login Window 3 Enter the admin password By default the password is 12345 4 To change the admin password check the New Admin Password checkbox Ent...

Page 28: ...al of Network Video Recorder 27 Figure 2 4 Date and Time Settings 6 After the time settings click Next button which takes you back to the Network Setup Wizard window as shown in Figure 2 5 NRA00 and NRA0R NR500 ...

Page 29: ... the internal NIC IPv4 address should be configured for the cameras connecting to the PoE network interface of the NVR 7 Click Next button to enter the Array Management window supported by NRA0R series Figure 2 6 Array Management 8 Click Next button after you configured the network parameters which takes you to the HDD Management window shown in Figure 2 7 ...

Page 30: ...0 Click Next button You enter the Adding IP Camera interface 11 Click Search to find online IP Camera Select the IP camera to be added and click the Add button Figure 2 8 Search for IP Cameras 12 Click Next button Configure the recording for the searched IP Cameras Figure 2 9 Record Settings 13 Click Copy to copy the settings to other channels as shown in Figure 2 10 ...

Page 31: ...User Manual of Network Video Recorder 30 Figure 2 10 Copy Record Settings 14 Click OK to complete the startup Setup Wizard ...

Page 32: ...ould add the network cameras to the connection list of the device Before you start Ensure the network connection is valid and correct For detailed checking and configuring of the network please see Chapter Checking Network Traffic and Chapter Configuring Network Detection OPTION 1 Steps 1 Right click the mouse when you in the live view mode to show the right click menu Figure 2 11 Right click Menu...

Page 33: ...ne IP cameras Table 2 1 Explanation of the icons Icon Explanation Icon Explanation Edit basic parameters of the camera Add the detected IP camera The camera is connected The camera is disconnected you can click the icon to get the exception information of camera Delete the IP camera Advanced settings of the camera 4 To add other IP cameras 1 Click the Custom Adding button to pop up the Add IP Came...

Page 34: ...era Management Interface Table 2 2 Explanation of the icons Icon Explanation Icon Explanation Edit basic parameters of the camera Add the detected IP camera The camera is connected you can click the icon to get the live view of the camera The camera is disconnected you can click the icon to get the exception information of camera Delete the IP camera Advanced settings of the camera 2 For the encod...

Page 35: ...u can edit the IP address protocol and other parameters Figure 2 17 Edit the Parameters Channel Port If the connected device is an encoding device with multiple channels you can choose the channel to connect by selecting the channel port No in the dropdown list Transfer Protocol Auto TCP and UDP are selectable you can select the transfer protocol according to the network condition 2 Click OK to sa...

Page 36: ...ration of the Camera 3 Click Apply to save the settings and click OK to exit the interface Configuring the customized protocols Purpose To connect the network cameras which are not configured with the standard protocols you can configure the customized protocols for them Steps 1 Click the Protocol button in the custom adding IP camera interface to enter the protocol management interface ...

Page 37: ...rk camera Port Path E g rtsp 192 168 1 55 554 ch1 main av_stream Protocol Name Edit the name for the custom protocol Enable Substream If the network camera does not support sub stream or the sub stream is not needed leave the checkbox empty Type The network camera adopting custom protocol must support getting stream through standard RTSP Transfer Protocol Select the transfer protocol for the custo...

Page 38: ...s The NR50P series NVR provides up to 16 PoE interfaces which can connect to 16 network cameras directly and if you disable the PoE interface you can also connect to the online network cameras And the PoE interface supports the Plug and Play function Example As for NR50P6 8 NVR when you want to connect 2 online cameras and connect 6 network cameras via PoE interfaces you must disable 2 PoE interfa...

Page 39: ... parameters of the camera can t be edited The IP address of the camera can only be edited in the Network Configuration interface see Chapter 9 1 Configuring General Settings for detailed information Figure 2 23 Edit IP Camera Interface Plug and Play Manual You can disable the PoE interface by selecting the manual while the current channel can be used as a normal channel and the parameters can also...

Page 40: ...User Manual of Network Video Recorder 39 Figure 2 24 Edit IP Camera Interface Manual ...

Page 41: ...User Manual of Network Video Recorder 40 Chapter 3 Live View ...

Page 42: ... upper right of the screen for each channel showing the status of the record and alarm in the channel so that you can know whether the channel is recorded or whether there are alarms occur as soon as possible Table 3 1 Description of Live View Icons Icons Description Alarm video loss video tampering motion detection or sensor alarm Record manual record schedule record motion detection or alarm tri...

Page 43: ...r the main and aux output is HDMI VGA CVBS This means if the HDMI is used it will be the main output If the HDMI is not used the VGA output will be the main output See the table below Table 3 2 Priorities of Interfaces HDMI VGA CVBS Main output Auxiliary output 1 HDMI VGA 2 HDMI CVBS 3 VGA CVBS 4 CVBS means the interface is in use means the interface is out of use or the connection is invalid And ...

Page 44: ...P Camera Enter the IP Camera Management interface and manage the cameras Playback Enter the playback interface and start playing back the video of the selected channel immediately Output Mode Four modes of output supported including Standard Bright Gentle and Vivid Aux Monitor Switch to the auxiliary output mode and the operation for the main output is disabled The dwell time of the live view conf...

Page 45: ...de In the live view mode of the main output monitor the menu operation is not available while Aux output mode is enabled 3 2 4 Quick Setting Toolbar in Live View Mode On the screen of each channel there is a quick setting toolbar which shows when you single click the mouse in the corresponding screen Figure 3 2 Quick Setting Toolbar Table 3 5 Description of Quick Setting Toolbar Icons Icon Descrip...

Page 46: ... can be selected to enter the Image Settings menu Figure 3 4 Image Settings Preset You can also choose the Customize mode to set the image parameters like brightness contrast saturation and hue Figure 3 5 Image Settings Customize Live View Strategy can be selected to set strategy including Real time Balanced Fluency ...

Page 47: ...Manual of Network Video Recorder 46 Figure 3 6 Live View Strategy Move the mouse onto the icon to show the real time stream information including the frame rate bitrate and resolution Figure 3 7 Information ...

Page 48: ...nates the output to configure the settings for Outputs include HDMI depends on the model VGA Main CVBS and Spot Output Live View Mode Designates the display mode to be used for Live View Dwell Time The time in seconds to dwell between switching of channels when enabling auto switch in Live View Enable Audio Output Enables disables audio output for the selected video output Volume Adjust the volume...

Page 49: ...e small window and double click on the channel number to display the channel on the window You can click button to start live view for all the channels and click to stop all the live view 3 Click the Apply button to save the setting You can also click and drag the camera to the desired window on the live view interface to set the camera order ...

Page 50: ...he image quality channel zero encoding is supported as an option for you Steps 1 Enter the Live View Settings interface Menu Configuration Live View 2 Select the Channel Zero Encoding tab Figure 3 10 Live View Channel Zero Encoding 3 Check the checkbox after Enable Channel Zero Encoding 4 Configure the Frame Rate Max Bitrate Mode and Max Bitrate After you set the Channel Zero encoding you can get ...

Page 51: ...de and if you want to do some operation you need to enter user name and password tog in again Steps 1 Enter the Shutdown menu Menu Shutdown Figure 3 11 Shutdown 2 Click Logout After you have logged out the system menu operation on the screen is invalid It is required to input a user name and password to unlock the system ...

Page 52: ...User Manual of Network Video Recorder 51 Chapter 4 PTZ Controls ...

Page 53: ...TZ camera Before you start Check that the PTZ and the NVR are connected properly through RS 485 interface Steps 1 Enter the PTZ Settings interface Menu Camera PTZ Figure 4 1 PTZ General 2 Choose the camera for PTZ setting in the Camera dropdown list 3 Enter the parameters of the PTZ camera All the parameters should be exactly the same as the PTZ camera parameters 4 Click Apply button to save the s...

Page 54: ...mera to point to when an event takes place Steps 1 Enter the PTZ Control interface Menu Camera PTZ More Settings Figure 4 2 PTZ More Settings 2 Use the directional button to wheel the camera to the location where you want to set preset 3 Click the round icon before Save Preset 4 Click the preset number to save the preset Repeat the steps2 4 to save more presets If the number of the presets you wan...

Page 55: ...t 3 Choose the preset number Call preset in live view mode Steps 1 Click the button PTZ in the lower right corner of the PTZ setting interface Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar to enter the PTZ setting menu in live view mode Figure 4 5 PTZ Panel 2 Choose Camera in the list on the menu 3 Double click the preset in the Preset list to ca...

Page 56: ...the key point No duration of staying for one key point and speed of patrol The key point is corresponding to the preset The Key Point No determines the order at which the PTZ will follow while cycling through the patrol The Duration refers to the time span to stay at the corresponding key point The Speed defines the speed at which the PTZ will move from one key point to the next Figure 4 7 Key poi...

Page 57: ...predefined patrol path Calling patrol in the PTZ setting interface Steps 1 In the PTZ setting interface Menu Camera PTZ More Settings 2 Select the patrol number and then click to call the patrol 3 Click to stop it Figure 4 9 Calling Patrol Calling patrol in live view mode Steps 1 Click the button PTZ in the lower right corner of the PTZ setting interface ...

Page 58: ...rol and click to call it Figure 4 10 PTZ Panel Patrol 4 2 5 Customizing Patterns Purpose Patterns can be set by recording the movement of the PTZ You can call the pattern to make the PTZ movement according to the predefined path Steps 1 Enter the PTZ Control interface Menu Camera PTZ More Settings 2 Choose pattern number in the option box Figure 4 11 PTZ Pattern 3 Click and use your mouse to drag ...

Page 59: ...l interface Menu Camera PTZ More Settings 2 Select the pattern number 3 Click then the PTZ moves according to the pattern Click to stop it Figure 4 12 PTZ Calling Pattern Call pattern in live view mode Steps 1 Click the button PTZ in the lower right corner of the PTZ setting interface Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar to enter the PTZ...

Page 60: ...e PTZ Settings interface In PTZ control mode the PTZ panel will be displayed when a mouse is connected with the device If no mouse is connected the icon appears in the lower left corner of the window indicating that this camera is in PTZ control mode Figure 4 13 PTZ Panel Table 4 1 Description of the PTZ panel icons Icon Description Icon Description Icon Description Direction button and the auto c...

Page 61: ...User Manual of Network Video Recorder 60 Chapter 5 Recording and Capture Settings ...

Page 62: ...l 2 Check the storage mode of the HDD 1 Click Advanced to check the storage mode of the HDD 2 If the HDD mode is Quota please set the maximum record capacity and maximum picture capacity For detailed information see Chapter Configuring Quota Mode 3 If the HDD mode is Group you should set the HDD group For detailed information see Chapter Configuring HDD Group for Recording and Capture Figure 5 2 H...

Page 63: ...r the file should be determined by the capacity of the HDD Redundant Record Capture Enabling redundant record or capture means you save the record and captured picture in the redundant HDD See Chapter Configuring Redundant Recording and Capture Record Audio Check the checkbox to enable or disable audio recording Video Stream Main stream and sub stream are selectable for recording When you select s...

Page 64: ...Recorder 63 Figure 5 5 Capture Parameters 2 Configure the parameters 3 Click Apply to save the settings The interval is the time period between two capturing actions You can configure all the parameters on this menu on your demand ...

Page 65: ...apture To schedule the automatic capture you need to choose the Capture tab in the Schedule interface Steps 1 Enter the Record Schedule interface Menu Record Capture Schedule 2 Configure Record Schedule 1 Select Record Capture Schedule Figure 5 6 Record Schedule 2 Choose the camera you want to configure 3 Select the check box after the Enable Schedule item 4 Click Edit button or click on the color...

Page 66: ...e periods can t be overlapped each other IV Select the record type in the dropdown list To enable Motion Alarm M A motion or alarm M A motion and alarm and VCA Video Content Analysis triggered recording and capture you must configure the motion detection settings alarm input settings or VCA settings as well For detailed information refer to Chapter 8 1 Chapter 8 2 and Chapter 8 5 The VCA settings ...

Page 67: ... the schedule I Click on the color icons you can choose the schedule type as continuous or event Figure 5 10 Draw the Schedule Descriptions of the color icons are shown in the figure below Figure 5 11 Descriptions of the color icons II Click the Apply button to validate the settings 3 Optional If the settings can also be used to other channels click Copy and then choose the channel to which you wa...

Page 68: ...User Manual of Network Video Recorder 67 4 Click Apply to save the settings Figure 5 12 Copy Schedule to Other Channels ...

Page 69: ...ance center and so on In this chapter you can follow the steps to schedule a record which triggered by the detected motion Steps 1 Enter the Motion Detection interface Menu Camera Motion Figure 5 13 Motion Detection 2 Configure Motion Detection 1 Choose camera you want to configure 2 Check the checkbox after Enable Motion Detection 3 Drag and draw the area for motion detection by mouse If you want...

Page 70: ...want the motion detection event to trigger recording 6 Click Apply to save the settings 7 Click OK to back to the upper level menu 8 Exit the Motion Detection menu 3 Edit the Motion Detection Record Schedule For the detailed information of schedule configuration see Chapter Configuring Recording Capture Schedule ...

Page 71: ...red recording or capture Steps 1 Enter the Alarm setting interface Menu Configuration Alarm Figure 5 16 Alarm Settings 2 Click Alarm Input Figure 5 17 Alarm Settings Alarm Input 1 Select Alarm Input number and configure alarm parameters 2 Choose N O normally open or N C normally closed for alarm type 3 Check the checkbox for Setting 4 Click Settings ...

Page 72: ... the upper level menu Repeat the above steps to configure other alarm input parameters If the settings can also be applied to other alarm inputs click Copy and choose the alarm input number Figure 5 19 Copy Alarm Input 3 Edit the Alarm triggered record in the Record Capture Schedule setting interface For the detailed information of schedule configuration see Chapter Configuring Recording Capture S...

Page 73: ...ess the REC SHOT button on the front panel Figure 5 20 Manual Record 2 Enable the Manual Recording 1 Select Record on the left bar 2 Click the status button before camera number to change to 3 Disable manual record Click the status button to change to Green icon means that the channel is configured the record schedule After rebooting all the manual records enabled will be canceled 4 Enabling and d...

Page 74: ...User Manual of Network Video Recorder 73 Green icon means that the channel is configured the capture schedule After rebooting all the continuous capture will be canceled ...

Page 75: ...re the record or capture schedule on holiday for that year You may want to have different plan for recording and capture on holiday Steps 1 Enter the Record setting interface Menu Record Holiday Figure 5 22 Holiday Settings 2 Enable Edit Holiday schedule 1 Click to enter the Edit interface Figure 5 23 Edit Holiday Settings ...

Page 76: ...here are three different modes for the date format to configure holiday schedule 4 Set the start and end date 5 Click Apply to save settings 6 Click OK to exit the Edit interface 3 Enter Record Capture Schedule settings interface to edit the holiday recording schedule See Chapter 6 2 Configuring Recording Capture Schedule ...

Page 77: ...24 HDD General 2 Select the HDD and click to enter the Local HDD Settings interface 1 Set the HDD property to Redundancy Figure 5 25 HDD General Editing 2 Click Apply to save the settings 3 Click OK to back to the upper level menu You must set the Storage mode in the HDD advanced settings to Group before you set the HDD property to Redundant For detailed information please refer to Chapter 11 4 1 ...

Page 78: ...e 5 26 Record Parameters 2 Select Camera you want to configure in the drop down list 3 Check the checkbox of Redundant Record Capture 4 Click OK to save settings and back to the upper level menu Repeat the above steps for configuring other channels ...

Page 79: ...menu 4 Click to enter editing interface 5 Configuring HDD group 1 Choose a group number for the HDD group 2 Click Apply and then in the pop up message box click Yes to save your settings 3 Click OK to back to the upper level menu Repeat the above steps to configure more HDD groups 6 Choose the Channels which you want to save the record files and captured pictures in the HDD group 1 Select Advanced...

Page 80: ...terface Menu Playback 2 Check the checkbox of channel s in the channel list and then double click to select a date on the calendar Figure 5 29 Normal Playback 3 During playback click the button to lock the current recording file In the multi channel playback mde clicking the button will lock all the record files related to the playback channels 4 You can click the button to pop up the file managem...

Page 81: ...t to to unlock the file and the file is not protected Lock File when Export Steps 1 Enter Export setting interface Menu Export Figure 5 31 Export 2 Select the channels you want to investigate by checking the checkbox to 3 Configure the record type file type start end time 4 Click Search to show the results Figure 5 32 Export Search Result ...

Page 82: ... change it to to unlock the file and the file is not protected Figure 5 33 Unlocking Attention 5 9 2 Setting HDD Property to Read only Steps 1 Enter HDD setting interface Menu HDD Figure 5 34 HDD General 2 Click to edit the HDD you want to protect Figure 5 35 HDD General Editing To edit HDD property you need to set the storage mode of the HDD to Group See Chapter Managing HDD Group 3 Set the HDD p...

Page 83: ...n the HDD change the property to R W If there is only one HDD and is set to Read only the NVR can t record any files Only live view mode is available If you set the HDD to Read only when the NVR is saving files in it then the file will be saved in next R W HDD If there is only one HDD the recording will be stopped ...

Page 84: ...User Manual of Network Video Recorder 83 Chapter 6 Playback ...

Page 85: ...ose a channel in live view mode using the mouse and click the button in the quick setting toolbar In the instant playback mode only record files recorded during the last five minutes on this channel will be played back Figure 6 1 Instant Playback Interface Playback by channel 1 Enter the Playback interface Mouse right click a channel in live view mode and select Playback from the menu as shown in ...

Page 86: ...ultaneous playback of multiple channels Figure 6 4 Toolbar of Playback The indicates the start end time of the record About video type bar represents normal recording manual or schedule represents event recording motion alarm motion alarm motion alarm VCA Playback progress bar use the mouse to click any point of the progress bar to locate special frames and drag the cursor to show the thumbnail of...

Page 87: ... Time Purpose Play back video files recorded in specified time duration Multi channel simultaneous playback and channel switch are supported Steps 1 Enter playback interface Menu Playback 2 Check the checkbox of channel s in the channel list and then double click to select a date on the calendar Figure 6 5 Playback Calendar If there are record files for that camera in that day in the calendar the ...

Page 88: ...he progress bar to locate special frames and drag the cursor to show the thumbnail of the current time Table 6 2 Detailed Explanation of Playback by time Interface Button Operation Button Operation Button Operation Button Operation Audio on Mute Adjust volume Start Stop clipping Capture File lock Add default tag Add customized tag File Management Digital Zoom Pause reverse play Reverse play Single...

Page 89: ...ched out by restricting event type e g alarm input and motion detection Steps 1 Enter the Playback interface Menu Playback 2 Select the Event in the drop down list on the top left side 3 Select Alarm Input Motion or VCA as the event type edit the Start time and End time Here we take playback by motion as the example Figure 6 8 Motion Search Interface 4 Click Search button to get the search result ...

Page 90: ...button to play back the file You can click the Back button to back to the search interface Pre play and post play can be configured 6 Playback interface The toolbar in the bottom part of Playback interface can be used to control playing process Figure 6 10 Interface of Playback by Event ...

Page 91: ...efault tag Add customized tag File Management Digital Zoom Pause reverse play Reverse play Single frame reverse play Stop Pause play Play Single frame play 30s forward 30s reverse Speed down Speed up Previous day Next day Scaling up down the time line Process bar Video type bar Playback type picture Full screen Exit 6 1 4 Playing Back by Tag Purpose Video tag allows you to record related informati...

Page 92: ...le 3 Tag management 1 Click button to enter the file management interface 2 Click the Tag tab and you can check edit and delete tag s Figure 6 13 Tag Management Interface Steps 1 Select the Tag from the drop down list in the Playback interface 2 Choose channels edit start time and end time and then click Search to enter Search Result interface You can enter keyword in the textbox to search the tag...

Page 93: ...re 6 14 Video Search by Tag 3 Click button to play back the file You can click the Back button to back to the search interface Pre play and post play can be configured Figure 6 15 Interface of Playback by Tag Figure 6 16 Toolbar of Playback by Tag ...

Page 94: ...erse play Single frame reverse play Stop Pause play Play Single frame play 30s forward 30s reverse Speed down Speed up Previous day Next day Scaling up down the time line Process bar Video type bar Playback type picture Full screen Exit 6 1 5 Smart Playback Purpose The smart playback function provides an easy way to get through the less effective information When you select the smart playback mode...

Page 95: ...a is set as full screen by default Click the button to enter the search area editing interface refer to Chapter 6 2 2 for details Table 6 5 Detailed Explanation of Smart Playback Button Operation Button Operation Button Operation Smart search Stop Pause play Play Process bar Scaling up down the time line Playback type Picture 6 1 6 Playing Back by System Logs Purpose Play back record file s associ...

Page 96: ...ord file and click button to enter Playback interface If there is no record file at the time point of the log the message box No result found will pop up Figure 6 19 Result of System Log Search 4 Playback interface The toolbar in the bottom part of Playback interface can be used to control playing process ...

Page 97: ... in the external devices Steps 1 Enter Playback interface Menu Playback 2 Select the External File in the drop down list on the top left side The files are listed in the right side list You can click the button to refresh the file list 3 Select and click the button to play back it And you can adjust the playback speed by clicking and Figure 6 21 Interface of External File Playback ...

Page 98: ...resents playback or reverse playback of one frame 6 2 2 Smart Search Purpose In order to locate events easily and accurately in the playback progress bar you are allowed to analyze a certain area scene dynamically and to get all the related events that occurred in this area The supported smart search rules include intrusion detection and motion detection Before you start To get the smart search re...

Page 99: ...on and then specify 4 points to set a quadrilateral region for intrusion detection Only one region can be set Motion Detection 1 Click the to set the search area manually or click the button to set the full screen as the area 2 Click and drag the mouse to draw target searching area s 4 Click the to search and then the result will be displayed as in the progress bar of the Smart Playback interface ...

Page 100: ... of Multi channel Purpose You can play back record files of multi channel reversely Up to 16 ch with 1280 720 resolution simultaneous reverse playback is supported up to 4 ch with 1920 1080P resolution simultaneous reverse playback is supported and up to 1 ch with 2560 1920 resolution reverse playback is supported We use the interface of NR500 series unless stated as example to describe the follow...

Page 101: ...s Playback Interface The record files will be marked by two lines on the process bar The upper one indicates the record files of the selected channel and the lower one indicates the record files of all the selected channels 3 Click to play back the record files reversely ...

Page 102: ...ayback 2 Select the Picture in the drop down list on the top left side Figure 6 27 Interface of Playback by Picture 3 Choose channels edit start time and end time and then click Search to show searching result 4 Choose a picture you want to view and click button You can click the Back button to back to the search interface Figure 6 28 Result of Picture Search ...

Page 103: ...art of Playback interface can be used to control playing process Figure 6 29 Picture Playback Toolbar Table 6 6 Detailed Explanation of Picture playback Toolbar Button Function Button Function Button Function Button Function Play reverse Play Previous picture Next picture ...

Page 104: ...User Manual of Network Video Recorder 103 Chapter 7 Backup ...

Page 105: ...n The time duration of record files on a specified channel cannot exceed one day Otherwise the message box Max 24 hours are allowed for quick export will pop up Figure 7 1 Quick Export Interface 2 Click on the Export button to start exporting Here we use USB Flash Drive and please refer to the next section Normal Backup for more backup devices supported by the NVR Figure 7 2 Quick Export using USB...

Page 106: ...rd file export Figure 7 4 Checkup of Quick Export Result Using USB1 1 7 1 2 Backing up by Normal Video Search Purpose The record files can be backup to various devices such as USB devices USB flash drives USB HDDs USB writer SATA writer and e SATA HDD Backup using USB flash drives and USB HDDs Steps 1 Enter Export interface Menu Export Normal 2 Set search condition and click Search button to enter...

Page 107: ...ected files is displayed in the lower left corner of the window Figure 7 6 Result of Normal Video Search for Backup 4 Export Click Export All button to export all the recording files Or you can select recording files you want to back up and click Export button to enter Export interface If the inserted USB device is not recognized Click the Refresh button Reconnect device Check for compatibility fr...

Page 108: ...ed with pop up message box Export finished Figure 7 8 Export Finished 5 Check backup result Choose the record file in Export interface and click button to check it The Player player exe will be exported automatically during record file export Figure 7 9 Checkup of Export Result using USB Flash Drive Backup using USB writer and SATA writer Steps 1 Enter Export interface ...

Page 109: ...n to play the record file if you want to check it Check the checkbox before the record files you want to back up The size of the currently selected files is displayed in the lower left corner of the window Figure 7 11 Result of Normal Video Search for Backup 4 Export Click Export button and start backup If the inserted USB writer or SATA writer is not recognized Click the Refresh button Reconnect ...

Page 110: ...up message box Export finished Figure 7 13 Export Finished 5 Check backup result Choose the record file in Export interface and click button to check it The Player player exe will be exported automatically during record file export Figure 7 14 Checkup of Export Result using USB Writer Backup using eSATA HDDs Steps 1 Enter Record Advanced and set the usage of eSATA HDD at Export ...

Page 111: ... Set search condition and click Search button to enter the search result interface Figure 7 15 Normal Video Search for Backup 3 Select record files you want to back up Click button to play the record file if you want to check it Tick record files you want to back up The size of the currently selected files is displayed in the lower left corner of the window Figure 7 16 Result of Normal Video Searc...

Page 112: ...rom vendor You can also format SATA HDD via the device Figure 7 17 Export by Normal Video Search Using eSATA HDD Stay in the Exporting interface until all record files are exported with pop up message Export finished Figure 7 18 Export Finished 5 Check backup result Choose the record file in Export interface and click button to check it The Player player exe will be exported automatically during r...

Page 113: ...Ds USB writer SATA writer or eSATA HDD Quick Backup and Normal Backup are supported Steps 1 Enter Export interface Menu Export Event 1 Select Alarm Input from the dropdown list of Event Type 2 Select the alarm input No and time 3 Click Search button to enter the Search Result interface Event types contain Alarm Input Motion and VCA we take export by alarm input as an example Figure 7 20 Event Sear...

Page 114: ...information of the record file e g start time end time file size etc Figure 7 22 Event Details Interface 3 Export Click Export All button to export all the recording files Or you can select recording files you want to back up and click Export button to enter Export interface If the inserted USB device is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor Y...

Page 115: ...o select video clips to export directly during Playback using USB devices USB flash drives USB HDDs USB writer SATA writer or eSATA HDD Steps 1 Enter Playback interface Please refer to Chapter 6 1 Playing Back Record Files 2 During playback use buttons and in the playback toolbar to start or stop clipping recording file s 3 Click the button to pop up the file management interface Click the Video C...

Page 116: ... to export all the files If the inserted USB device is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor You can also format USB flash drive or USB HDDs via the device Figure 7 26 Export Using USB Flash Drive Stay in the Exporting interface until all record files are exported with pop up message Export finished Figure 7 27 Export Finished ...

Page 117: ...User Manual of Network Video Recorder 116 5 Check backup result The Player player exe will be exported automatically during record file export ...

Page 118: ...l pop up when you quit the playback interface Figure 7 28 Captured Pictures Export Interface 4 Repeat the steps 4 5 of Chapter 7 1 4 to export the files Backing up All Types of Captured Pictures Purpose Back up pictures using USB devices USB flash drives USB HDDs USB writer SATA writer or eSATA HDD Steps 1 Enter Export interface Menu Export Picture Select channel s image type start time and end ti...

Page 119: ...7 30 Result of Picture Search 3 Export Click Export All button to export all the recording files Or you can select recording files you want to back up and click Export button to enter Export interface Figure 7 31 Export Pictures Using USB Flash Drive Stay in the Exporting interface until all record files are exported with pop up message Export finished 4 Check backup result ...

Page 120: ...xport All button to export all the recording files Or you can select recording files you want to back up and click Export button to enter Export interface At least one record file shall be selected Figure 7 33 Result of Normal Video Search for Backup 3 Backup device management Click New Folder button if you want to create a new folder in the backup device Select a record file or folder in the back...

Page 121: ...esult interface of record files Menu Export Normal Set search condition and click Search button to enter Search Result interface At least one channel shall be selected Figure 7 35 Normal Video Search for Backup 2 Select record files you want to back up Click Export All button to export all the recording files Or you can select recording files you want to back up and click Export button to enter Ex...

Page 122: ...agement Click Erase button if you want to erase the files from a re writable CD DVD There must be a re writable CD DVD when you make this operation If the inserted USB writer or DVD R W is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor Figure 7 37 USB Writer Management ...

Page 123: ...evice and each working device Set a hot spare device Add a hot spare device on normal device Add the normal device on the hot spare device Start Finish Figure 7 38 Building Hot Spare System 7 4 1 Setting Hot Spare Device The camera connection will be disabled when the device works in the hot spare mode It s highly recommended to restore the defaults of the device after switching the working mode o...

Page 124: ...pare device Figure 7 40 Setting Working Mode for Working device 5 Click the Apply button to save the settings 7 4 3 Managing Hot Spare System Steps 1 Enter the Hot Spare Settings interface of the hot spare device Menu Configuration Hot Spare The connected working device is displayed on the device list 2 Check the checkbox to select the working device from the device list and click the Add button t...

Page 125: ... spare device will record the video of the IP Camera connected to the working device for backup and the working status of the hot spare device is displayed as Backing up The record backing up can be functioned for 1 working device at a time Figure 7 43 Backing up When the working device comes online the lost video files will be restored by the record synchronization function and the working status...

Page 126: ...User Manual of Network Video Recorder 125 Figure 7 44 Synchronizing ...

Page 127: ...User Manual of Network Video Recorder 126 Chapter 8 Alarm Settings ...

Page 128: ...sitivity Click button and set alarm response actions 3 Click Trigger Channel tab and select one or more channels which will start to record capture or become full screen monitoring when motion alarm is triggered and click Apply to save the settings Figure 8 2 Set Trigger Camera of Motion Detection 4 Set up arming schedule of the channel 1 Select Arming Schedule tab to set the arming schedule of ha...

Page 129: ...n 5 Click Handling tab to set up alarm response actions of motion alarm please refer to Chapter Setting Alarm Response Actions 6 If you want to set motion detection for another channel repeat the above steps or just click Copy in the Motion Detection interface to copy the above settings to it ...

Page 130: ... Alarm Status Interface of System Configuration 2 Set up the handling action of the selected alarm input Check the Enable checkbox and click Settings button to set up its alarm response actions Figure 8 5 Alarm Input Setup Interface 3 Select Trigger Channel tab and select one or more channels which will start to record capture or become full screen monitoring when an external alarm is input and cl...

Page 131: ... of the alarm input please refer to Chapter Setting Alarm Response Actions 6 If necessary select PTZ Linking tab and set PTZ linkage of the alarm input Set PTZ linking parameters and click OK to complete the settings of the alarm input Please check whether the PTZ or speed dome supports PTZ linkage One alarm input can trigger presets patrol or pattern of more than one channel But presets patrols a...

Page 132: ...User Manual of Network Video Recorder 131 to copy the settings to them Figure 8 8 Copy Settings of Alarm Input ...

Page 133: ...eckbox of Enable Video Loss Alarm and click button to set up handling action of video loss 3 Set up arming schedule of the handling actions 1 Select Arming Schedule tab to set the channel s arming schedule 2 Choose one day of a week and up to eight time periods can be set within each day 3 Click Apply button to save the settings Time periods shall not be repeated or overlapped Figure 8 10 Set Armi...

Page 134: ...User Manual of Network Video Recorder 133 5 Click the OK button to complete the video loss settings of the channel ...

Page 135: ...andling action of the channel Check the checkbox of Enable Video Tampering Detection Drag the sensitivity bar to set a proper sensitivity level Use the mouse to draw an area you want to detect video tampering Click button to set up handling action of video tampering 3 Set arming schedule and alarm response actions of the channel 1 Click Arming Schedule tab to set the arming schedule of handling ac...

Page 136: ...et Arming Schedule of Video Tampering 4 Select Linkage Action tab to set up alarm response actions of video tampering alarm please refer to Chapter Setting Alarm Response Actions 5 Click the OK button to complete the video tampering settings of the channel ...

Page 137: ...A The selected camera must support the VCA function Figure 8 13 VCA Alarm Setting Interface 2 Check the Enable VCA Alarm checkbox and click Settings button to set up its alarm response actions 3 Select Trigger Channel tab and select one or more channels which will start to record capture or become full screen monitoring when a VCA alarm is triggered and click Apply to save the settings 4 Select Ar...

Page 138: ... button to copy an arming schedule to other days 5 Select Linkage Action tab to set up alarm response actions of the alarm input please refer to Chapter 8 7 Setting Alarm Response Actions 6 If necessary select PTZ Linking tab and set PTZ linkage of the VCA alarm refer to step 6 of Chapter 8 2 Setting Sensor Alarms 7 Click the OK button to complete the VCA alarm settings of the channel ...

Page 139: ...n Incorrect user ID or password Record Capture Exception No space for saving recorded files or captured images Hot Spare Exception Disconnected with the working device Array Exception Abnormal virtual disks exist under array Array Exception is only supported by NRA0R series NVR Steps Enter Exception interface of System Configuration and handle various exceptions Menu Configuration Exceptions Pleas...

Page 140: ...ration Exceptions 2 Check the checkbox of Enable Event Hint Figure 8 16 Event Hint Settings Interface 3 Click the to set the type of event to be displayed on the image Figure 8 17 Event Hint Settings Interface 4 Click the OK button to finish settings Full Screen Monitoring When an alarm is triggered the local monitor VGA HDMI or BNC monitor display in full screen the video image from the alarming ...

Page 141: ...nfiguration Email Linkage Send an email with alarm information to a user or users when an alarm is detected Please refer to Chapter 9 2 10 for details of Email configuration Trigger Alarm Output Trigger an alarm output when an alarm is triggered 1 Enter Alarm Output interface Menu Configuration Alarm Alarm Output Select an alarm output and set alarm name and dwell time Click Schedule button to set...

Page 142: ... steps to set up arming schedule of other days of a week You can also use Copy button to copy an arming schedule to other days Click the OK button to complete the video tampering settings of the alarm output No 4 You can also copy the above settings to another channel Figure 8 20 Copy Settings of Alarm Output ...

Page 143: ...e alarm can be cleared only by clicking Clear button in the following interface Steps Select the alarm output you want to trigger or clear and make related operations Menu Manual Alarm Click Trigger Clear button if you want to trigger or clear an alarm output Click Trigger All button if you want to trigger all alarm outputs Click Clear All button if you want to clear all alarm output Figure 8 21 C...

Page 144: ...User Manual of Network Video Recorder 143 Chapter 9 Network Settings ...

Page 145: ...ral Settings Purpose Network settings must be properly configured before you operate NVR over network Steps 1 Enter the Network Settings interface Menu Configuration Network 2 Select the General tab NRA00 and NRA0R NR500 NR50P Figure 9 1 Network Settings Interface ...

Page 146: ...provided by the NRA00 and NRA0R series device and it allows the device to work in the Multi address Load Balance and Net fault Tolerance modes Multi address Mode The parameters of the two NIC cards can be configured independently You can select LAN1 or LAN2 in the NIC type field for parameter settings You can select one NIC card as default route And then the system is connecting with the extranet ...

Page 147: ...button to save and exit the interface 6 After successful settings the system asks you to reboot the device to enable the new settings and the PPPoE dial up is automatically connected after reboot You can go to Menu Maintenance System Info Network interface to view the status of PPPoE connection Please refer to Chapter Viewing System Information for PPPoE status 9 2 2 Configuring DDNS Purpose If yo...

Page 148: ...terface DynDNS 1 Enter Server Address for DynDNS i e members dyndns org 2 In the NVR Domain Name text field enter the domain obtained from the DynDNS website 3 Enter the User Name and Password registered in the DynDNS website Figure 9 6 DynDNS Settings Interface PeanutHull Enter the User Name and Password obtained from the PeanutHull website Figure 9 7 PeanutHull Settings Interface NO IP Enter the...

Page 149: ...n name If a new alias of the device domain name is defined in the NVR it will replace the old one registered on the server You can register the alias of the device domain name in the SIMPLEDDNS server first and then enter the alias to the Device Domain Name in the NVR you can also enter the domain name directly on the NVR to create a new one Figure 9 9 SIMPLEDDNS Settings Interface Register the de...

Page 150: ... the device or the Device Name on the SIMPLEDDNS server Example http www simpleddns com nvr If you mapped the HTTP port on your router and changed it to port No except 80 you have to enter http www simpleddns com alias HTTP port in the address bar to access the device You can refer to Chapter 9 2 11 for the mapped HTTP port No OPTION 2 Access the devices via CMS For CMS in the Add Device window se...

Page 151: ...it is minute NTP Server IP address of NTP server NTP Port Port of NTP server 5 Click the Apply button to save and exit the interface The time synchronization interval can be set from1 to 10080min and the default value is 60min If the NVR is connected to a public network you should use a NTP server that has a time synchronization function such as the server at the National Time Center IP Address 21...

Page 152: ...Purpose With a remote alarm host configured the NVR will send the alarm event or exception message to the host when an alarm is triggered The remote alarm host must have the Network Video Surveillance software installed Steps 1 Enter the Network Settings interface Menu Configuration Network 2 Select the More Settings tab to enter the More Settings interface as shown in Figure 9 15 Figure 9 15 More...

Page 153: ...ress must be the same as the NVR s multicast IP Figure 9 16 Configure Multicast 4 Click the Apply button to save and exit the interface The multicast function should be supported by the network switch to which the NVR is connected 9 2 7 Configuring RTSP Purpose The RTSP Real Time Streaming Protocol is a network control protocol designed for use in communication systems to control streaming media s...

Page 154: ...access The HTTP port is used for remote web browser access 9 2 9 Configuring HTTPS Port Purpose HTTPS provides authentication of the web site and associated web server that one is communicating with which protects against Man in the middle attacks Perform the following steps to set the port number of https Example If you set the port number as 443 and the IP address is 192 0 0 64 you may access th...

Page 155: ... 2 Create the authorized certificate 1 Click the Create button to create the certificate request 2 Download the certificate request and submit it to the trusted certificate authority for signature 3 After receiving the signed valid certificate import the certificate to the device 5 There will be the certificate information after you successfully create and install the certificate Figure 9 21 Insta...

Page 156: ...ng on the location of the e mail accounts to which you want to send notification Steps 1 Enter the Network Settings interface Menu Configuration Network 2 Set the IPv4 Address IPv4 Subnet Mask IPv4 Gateway and the Preferred DNS Server in the Network Settings menu as shown in Figure 9 22 Figure 9 22 Network Settings Interface 3 Click Apply to save the settings 4 Select the Email tab to enter the Em...

Page 157: ...eached 6 Click Apply button to save the Email settings 7 You can click Test button to test whether your Email settings work The corresponding Attention message box will pop up Refer to Figure 9 24 Figure 9 24 Email Testing Attention 9 2 11Configuring NAT Purpose Two ways are provided for port mapping to realize the remote access via the cross segment network UPnP and manual mapping UPnPTM Universa...

Page 158: ... can edit the external port on your demand by clicking to activate the External Port Settings dialog box Steps 1 Select Manual in the drop down list of Mapping Type 2 Click to activate the External Port Settings dialog box Configure the external port No for server port http port RTSP port and https port respectively You can use the default port No or change it according to actual requirements Exte...

Page 159: ...ort in the interface of Forwarding Steps 1 Enter the Network Settings interface Menu Configuration Network 2 Select the NAT tab to enter the port mapping interface 3 Leave the Enable UPnP checkbox unchecked 4 Click to activate the External Port Settings dialog box Configure the external port No for server port http port RTSP port and https port respectively The value of the RTSP port No should be ...

Page 160: ... only it may be different due to different router manufactures Please contact the manufacture of router if you have any problems with setting virtual server 9 2 12Configuring High speed Download Purpose You can enable the High speed Download function to widen the outgoing bandwidth of the device In this way you can speed up the download of record files through web browser or CMS software If you en...

Page 161: ... Virtual host function can be only configured through the web browser Steps 1 Enter the Advanced settings interface as shown in the Figure 9 33 Configuration Remote Configuration Network Settings Advanced Figure 9 33 Advanced Settings Interface 2 Check the checkbox of the Enable Virtual Host 3 Click the Save button to save the setting 4 Enter the IP camera management interface of NVR The Connect c...

Page 162: ... realized through telnet connection Steps 1 Enter the Advanced settings interface as shown in the Figure 9 33 Configuration Remote Configuration Network Settings Advanced 2 Check the checkbox of the Enable Telnet 3 Click the Save button to save the setting 4 You can open the Command Prompt window in your PC and input telnet IP Address to connect with the NVR as shown in the figure below Example If...

Page 163: ...ain real time information of NVR such as linking status MTU sending receiving rate etc Steps 1 Enter the Network Traffic interface Menu Maintenance Net Detect Figure 9 36 Network Traffic Interface 2 You can view the sending rate and receiving rate information on the interface The traffic data is refreshed every 1 second ...

Page 164: ...ield of Destination Address 4 Click Test button to start testing network delay and packet loss The testing result pops up on the window If the testing is failed the error message box will pop up as well Refer to Figure 9 38 Figure 9 38 Testing Result of Network Delay and Packet Loss 9 4 2 Exporting Network Packet Purpose By connecting the NVR to network the captured network data packet can be expo...

Page 165: ...is incorrect Figure 9 39 Export Network Packet 4 Click Export button to start exporting 5 After the exporting is complete click OK to finish the packet export as shown in Figure 9 40 Figure 9 40 Packet Export Attention Up to 1M data can be exported each time 9 4 3 Checking the Network Status Purpose You can also check the network status and quick set the network parameters in this interface Steps ...

Page 166: ...If the message box pops out with other information instead of this one you can click Network button to show the quick setting interface of the network parameters 9 4 4 Checking Network Statistics Purpose You can check the network status to obtain the real time information of NVR Steps 1 Enter the Network Detection interface Menu Maintenance Net Detect 2 Choose the Network Stat tab ...

Page 167: ...66 Figure 9 43 Network Stat Interface 3 Check the bandwidth of IP Camera bandwidth of Remote Live View bandwidth of Remote Playback bandwidth of Net Receive Idle and bandwidth of Net Send Idle 4 You can click Refresh to get the newest status ...

Page 168: ...User Manual of Network Video Recorder 167 Chapter 10 RAID Only for NRA0R series NVR ...

Page 169: ...able of realizing Redundant Array of Independent Disk supporting RAID0 RAID1 RAID5 and RAID10 Before you start Please install the HDD s properly and it is recommended to use the same enterprise level HDDs including model and capacity for array creation and configuration so as to maintain reliable and stable running of the disks Introduction The NRA0R series can store the data such as record pictur...

Page 170: ...nter the One touch Array Configuration interface As the default array type is RAID 5 at least 3 HDDs must be installed in you device Figure 10 3 One touch Array Configuration 3 Edit the array name in the Array Name text filed and click OK button to start configuring array If you install 4 HDDs or above for one touch configuration a hot spare disk will be set by default It is recommended to set hot...

Page 171: ... the virtual disk thus the virtual disk can be used immediately Figure 10 5 Virtual Disk Settings Interface 7 You can see the information of the logical disk in the HDD Information interface For configuring hot spare disk manually please refer to steps 12 15 of Chapter 10 1 2 10 1 2Manually Creating Array and Virtual Disk Purpose You can manually create the array of RAID 0 RAID 1 RAID 5 and RAID 1...

Page 172: ...0 select the Physical Disk that you want to configure array If you choose RAID 0 at least 2 HDDs must be installed If you choose RAID 1 2 HDDs need to be configured for RAID 1 If you choose RAID 5 at least 3 HDDs must be installed If you choose RAID 10 4 6 8 HDDs need to be configured for RAID 10 4 Click OK button to create array If the number of HDDs you select is not compatible with the requirem...

Page 173: ... the virtual disk set the capacity for the virtual disk and select the initialization type for the virtual disk You can also click the Information of Array Capacity area to set the remaining capacity of the array for the disk It is recommended to create one virtual disk of an array At least 100GB capacity must be configured for each virtual disk There are three initialization types including Backg...

Page 174: ... the Virtual Disk interface The successfully created virtual disk will be listed on the interface Figure 10 11 Virtual Disk Interface 10 Enter the HDD Information interface Menu HDD General and the virtual disk will display For operation guide of initializing the virtual disk please refer to Chapter 11 1 Initializing HDDs If you adopt foreground initialization the virtual disk will display in the ...

Page 175: ...isk Settings Interface 13 Select a disk and click to set it as a global hot spare disk which can be used as the hot spare for any array created in the system The hot spare disk will be automatically used for array rebuilding if the virtual disk is in Degraded status ...

Page 176: ...the device can start rebuilding the array automatically with the hot spare disk to ensure the high security and reliability of the data Before you start Since the Auto rebuild function is enabled by default the hot spare disk must be configured Steps 1 Enter the Array Settings interface The status of the array is Disk Loss Since the hot spare disk is configured and Auto rebuild function is enabled...

Page 177: ...ay Settings interface The disk 3 is lost Menu HDD RAID Array Figure 10 17 Array Settings Interface 2 Enter the Virtual Disk interface to check the status of the virtual disk The virtual disk is in Degraded status Figure 10 18 Virtual Disk Interface 3 Click Array tab to back to the Array Settings interface and click to configure the array rebuild At least one available physical disk should exist fo...

Page 178: ...K button to start rebuilding 6 You can enter the Array Settings interface and Virtual Disk interface to view the rebuilding status 7 After rebuilding successfully the array and virtual disk will restore to Functional It is recommended to enable the Auto rebuild function and set the hot spare disk for automatically rebuilding the array ...

Page 179: ...is under foreground initialization the repairing cannot be done Steps 1 Enter the Virtual Disk interface Menu HDD RAID Virtual Disk Figure 10 20 Virtual Disk Interface 2 Click to repair the virtual disk After successfully repairing the following message box will pop up Click OK button to finish the settings Figure 10 21 Repairing Virtual Disk Successfully The disk shows again in the HDD Informatio...

Page 180: ...ual Disk interface Menu HDD RAID Virtual Disk Figure 10 23 Virtual Disk Interface 2 Select a virtual disk and click to delete the virtual disk Figure 10 24 Confirm Virtual Disk Deletion 3 In the pop up message box click Yes button to confirm the virtual disk deletion Deleting virtual disk will cause to delete all the data saved in the disk 10 4 2Deleting the Array If all the virtual disks existing...

Page 181: ...ay Figure 10 25 Array Settings Interface 2 Select an array and click to delete the array Figure 10 26 Confirm Array Deletion 3 In the pop up message box click Yes button to confirm the array deletion Deleting array will cause to delete all the data in the array ...

Page 182: ...re including the version maximum physical disk quantity maximum array quantity auto rebuild status etc Figure 10 27 Firmware Interface 2 You can click Upgrade button to upgrade the firmware Local upgrade and FTP upgrade are available Since the upgrading process of the firmware is the same as that of the device firmware you can refer to Chapter 13 4 for detailed information Please contact the deale...

Page 183: ...User Manual of Network Video Recorder 182 Figure 10 28 Upgrade the Firmware ...

Page 184: ...User Manual of Network Video Recorder 183 Chapter 11 HDD Management ...

Page 185: ...lized HDD Figure 11 1 Message Box of Uninitialized HDD Click Yes button to initialize it immediately or you can perform the following steps to initialize the HDD Steps 1 Enter the HDD Information interface Menu HDD General Figure 11 2 HDD Information Interface 2 Select HDD to be initialized 3 Click the Init button Figure 11 3 Confirm Initialization 4 Select the OK button to start initialization Fi...

Page 186: ... Network Video Recorder 185 5 After the HDD has been initialized the status of the HDD will change from Uninitialized to Normal Figure 11 5 HDD Status Changes to Normal Initializing the HDD will erase all data on it ...

Page 187: ...terface as shown in Figure 11 7 Figure 11 7 HDD Information Interface 3 Add the allocated NetHDD 4 Select the type to NAS or IP SAN 5 Configure the NAS or IP SAN settings Add NAS disk 1 Enter the NetHDD IP address in the text field 2 Click the Search button to search the available NAS disks 3 Select the NAS disk from the list shown below Or you can just manually enter the directory in the text fie...

Page 188: ...from the list shown below 4 Click the OK button to add the selected IP SAN disk Up to 1 IP SAN disk can be added Figure 11 9 Add IP SAN Disk 6 After having successfully added the NAS or IP SAN disk return to the HDD Information menu The added NetHDD will be displayed in the list If the added NetHDD is uninitialized please select it and click the Init button for initialization Figure 11 10 Initiali...

Page 189: ...efer to Backup using eSATA HDDs in Chapter Backing up by Normal Video Search for operating instructions Record Capture use the eSATA for record capture Refer to the following steps for operating instructions Figure 11 11 Set eSATA Mode 3 When the eSATA type is selected to Record Capture enter the HDD Information interface Menu HDD General 4 Edit the property of the selected eSATA or initialize it ...

Page 190: ...orage Mode 2 Set the Mode to Group as shown in Figure 11 13 Figure 11 13 Storage Mode Interface 3 Click the Apply button and the following Attention box will pop up Figure 11 14 Attention for Reboot 4 Click the Yes button to reboot the device to activate the changes 5 After reboot of device enter the HDD Information interface Menu HDD General 6 Select HDD from the list and click icon to enter the ...

Page 191: ...Chapter Setting HDD Groups A HDD can be set to read only to prevent important recorded files from being overwritten when the HDD becomes full in overwrite recording mode When the HDD property is set to redundancy the video can be recorded both onto the redundancy HDD and the R W HDD simultaneously so as to ensure high security and reliability of video data Steps 1 Enter the HDD Information interfa...

Page 192: ...ideo Recorder 191 5 In the HDD Information menu the HDD property will be displayed in the list At least 2 hard disks must be installed on your NVR when you want to set a HDD to Redundancy and there is one HDD with R W property ...

Page 193: ...he NVR must be rebooted to enable the changes to take effect Figure 11 18 Storage Mode Settings Interface 3 Select a camera for which you want to configure quota 4 Enter the storage capacity in the text fields of Max Record Capacity GB and Max Picture Capacity GB as shown in Figure 11 19 Figure 11 19 Configure Record Picture Quota 5 You can copy the quota settings of the current camera to other ca...

Page 194: ...ame quota settings You can also click the checkbox of IP Camera to select all cameras 7 Click the OK button to finish the Copy settings and back to the Storage Mode interface 8 Click the Apply button to apply the settings If the quota capacity is set to 0 then all cameras will use the total capacity of HDD for record and picture capture ...

Page 195: ... be connected to the device Steps 1 Enter the HDD Advanced Setting interface Menu HDD Advanced 2 Click the Disk Clone tab to enter the disk clone configuring interface Figure 11 21 Disk Clone Configuration Interface 3 Make sure the usage of the eSATA disk is set as Export If not click the Set button to set it Choose Export and click the OK button Figure 11 22 Setting eSATA Usage The capacity of de...

Page 196: ... Recorder 195 5 Click the Clone button and a message box pops up Figure 11 23 Message Box for Disk Clone 6 Click the Yes button to continue You can check the clone progress in the HDD status Figure 11 24 Check Disk Clone Progress ...

Page 197: ...each HDD which is displayed on the list as shown in Figure 11 25 Figure 11 25 View HDD Status 1 If the status of HDD is Normal or Sleeping it works normally If the status is Uninitialized or Abnormal please initialize the HDD before use And if the HDD initialization is failed please replace it with a new one Checking HDD Status in HDD Information Interface Steps 1 Enter the System Information inte...

Page 198: ...User Manual of Network Video Recorder 197 Figure 11 26 View HDD Status 2 ...

Page 199: ...nce HDD Detect 2 Select the HDD to view its S M A R T information list as shown in Figure 11 27 Figure 11 27 S M A R T Settings Interface The related information of the S M A R T is shown on the interface You can choose the self test types as Short Test Expanded Test or the Conveyance Test Click the start button to start the S M A R T HDD self evaluation If you want to use the HDD even when the S ...

Page 200: ...eo Recorder 199 3 Click the Detect button to start the detection Figure 11 28 Bad Sector Detection And you can click Error info button to see the detailed damage information And you can also pause resume or cancel the detection ...

Page 201: ...from the dropdown list 3 Click the checkbox s below to select the HDD error alarm type s as shown in Figure 11 29 The alarm type can be selected to Audible Warning Notify Surveillance Center Send Email and Trigger Alarm Output Please refer to Chapter Setting Alarm Response Actions Figure 11 29 Configure HDD Error Alarm 4 When the Trigger Alarm Output is selected you can also select the alarm outpu...

Page 202: ...User Manual of Network Video Recorder 201 Chapter 12 Camera Settings ...

Page 203: ...enu Camera OSD 2 Select the camera to configure OSD settings 3 Edit the Camera Name in the text field 4 Configure the Display Name Display Date and Display Week by clicking the checkbox 5 Select the Date Format Time Format and Display Mode Figure 12 1 OSD Configuration Interface 6 You can use the mouse to click and drag the text frame on the preview window to adjust the OSD position 7 Click the Ap...

Page 204: ...acy mask 3 Click the checkbox of Enable Privacy Mask to enable this feature Figure 12 2 Privacy Mask Settings Interface 4 Use the mouse to draw a zone on the window The zones will be marked with different frame colors Up to 4 privacy masks zones can be configured and the size of each area can be adjusted 5 The configured privacy mask zones on the window can be cleared by clicking the corresponding...

Page 205: ... Parameters Steps 1 Enter the Image Settings interface Menu Camera Image Figure 12 4 Image Settings Interface 2 Select the camera to set image parameters 3 You can click on the arrow to change the value of each parameter 4 Click the Apply button to save the settings ...

Page 206: ...User Manual of Network Video Recorder 205 Chapter 13 NVR Management and Maintenance ...

Page 207: ...e 13 1 Device Information Interface 13 1 2Viewing Camera Information Steps 1 Enter the System Information interface Menu Maintenance System Info 2 Click the Camera tab to enter the Camera Information menu to view the status of each camera as shown in Figure 13 2 Figure 13 2 Camera Information Interface 13 1 3Viewing Record Information Steps 1 Enter the System Information interface Menu Maintenance...

Page 208: ...m Info 2 Click the Alarm tab to enter the Alarm Information menu to view the alarm information as shown in Figure 13 4 Figure 13 4 Alarm Information Interface 13 1 5Viewing Network Information Steps 1 Enter the System Information interface Menu Maintenance System Info 2 Click the Network tab to enter the Network Information menu to view the network information as shown in Figure 13 5 ...

Page 209: ...nterface 13 1 6Viewing HDD Information Steps 1 Enter the System Information interface Menu Maintenance System Info 2 Click the HDD tab to enter the HDD Information menu to view the HDD status free space property etc as shown in Figure 13 6 Figure 13 6 HDD Information Interface ...

Page 210: ...d exported at any time Steps 1 Enter the Log Search interface Menu Maintenance Log Information Figure 13 7 Log Search Interface 2 Set the log search conditions to refine your search including the Start Time End Time Major Type and Minor Type 3 Click the Search button to start search log files 4 The matched log files will be displayed on the list shown below Figure 13 8 Log Search Results ...

Page 211: ...es if available Figure 13 9 Log Details 6 If you want to export the log files click the Export button to enter the Export menu as shown in Figure 13 10 Figure 13 10 Export Log Files 7 Select the backup device from the dropdown list of Device Name 8 Click the Export to export the log files to the selected backup device You can click the New Folder button to create new folder in the backup device or...

Page 212: ...vice are named by exporting time e g 20110514124841logBack txt To export all the log files Steps 1 Enter the Log Information interface Menu Maintenance Log Information Log Export 2 Click the Log Export tab Figure 13 11 Log Export Interface 3 You can check the checkbox of the HDD 4 Click the Export button to export all the log files stored in the HDD ...

Page 213: ...ting the content and copy the setting to other devices by importing the excel file to it Steps 1 Enter the camera management interface Menu Camera IP Camera Import Export 2 Click the IP Camera Import Export tab the content of detected plugged external device appears 3 Click the Export button to export configuration files to the selected local backup device 4 To import a configuration file select t...

Page 214: ...parameters Steps 1 Enter the Import Export Configuration File interface Menu Maintenance Import Export Figure 13 12 Import Export Config File 2 Click the Export button to export configuration files to the selected local backup device 3 To import a configuration file select the file from the selected backup device and click the Import button After the import process is completed you must reboot the...

Page 215: ...upgrade menu as shown in Figure 13 13 Figure 13 13 Local Upgrade Interface 4 Select the update file from the backup device 5 Click the Upgrade button to start upgrading 6 After the upgrading is complete reboot the NVR to activate the new firmware 13 5 2Upgrading by FTP Before you start Configure PC running FTP server and NVR to the same Local Area Network Run the 3rd party TFTP software on the PC ...

Page 216: ...ideo Recorder 215 Figure 13 14 FTP Upgrade Interface 3 Enter the FTP Server Address in the text field 4 Click the Upgrade button to start upgrading 5 After the upgrading is complete reboot the NVR to activate the new firmware ...

Page 217: ...u Maintenance Default Figure 13 15 Restore Factory Default 2 Click the OK button to restore the default settings Except the network parameters including IP address subnet mask gateway MTU NIC working mode default route and server port all other parameters of the device will be restored to factory default settings ...

Page 218: ...User Manual of Network Video Recorder 217 Chapter 14 Others ...

Page 219: ...ers must be the same as the NVR s when connecting with the PC serial port Transparent Channel Connect a serial device directly to the NVR The serial device will be controlled remotely by the PC through the network and the protocol of the serial device Steps 1 Enter the RS 232 Settings interface Menu Configuration RS 232 Figure 14 1 RS 232 Settings Interface 2 Configure RS 232 parameters including ...

Page 220: ...andard to NTSC or PAL which must be the same with the video input standard VGA Resolution Select the VGA output resolution which must be the same with the resolution of the monitor screen HDMI Resolution Select the HDMI resolution which must be the same with the resolution of the monitor screen Time Zone Select the time zone Date Format Select the date format System Date Select the system date Sys...

Page 221: ...nter the General Settings interface Menu Configuration General 2 Choose DST Settings tab Figure 14 3 DST Settings Interface You can check the checkbox before the Auto DST Adjustment item Or you can manually check the Enable DST checkbox and then you choose the date of the DST period ...

Page 222: ...sed for the remote and keyboard control CVBS Output Brightness Adjust the video output brightness Auto Logout Set timeout time for menu inactivity E g when the timeout time is set to 5 Minutes then the system will exit from the current operation menu to live view screen after 5 minutes of menu inactivity Enable HDMI VGA Simultaneous Output By default the video outputs from HDMI and VGA interfaces ...

Page 223: ...r s MAC Address Level Set the user level to Operator or Guest Different user levels have different operating permission Operator The Operator user level has permission of Two way Audio in Remote Configuration and all operating permission in Camera Configuration by default Guest The Guest user has no permission of Two way Audio in Remote Configuration and only has the local remote playback in the C...

Page 224: ...tput Local Shutdown Reboot Shutting down or rebooting the NVR Remote Configuration Remote Log Search Remotely viewing logs that are saved on the NVR Remote Parameters Settings Remotely configuring parameters restoring factory default parameters and importing exporting configuration files Remote Camera Management Remote adding deleting and editing of the IP cameras Remote Serial Port Control Config...

Page 225: ...ling PTZ movement of the selected camera s Local Video Export Locally exporting recorded files of the selected camera s 7 Click the OK button to save the settings and exit interface Only the admin user account has the permission of restoring factory default parameters 14 5 2Deleting a User Steps 1 Enter the User Management interface Menu Configuration User 2 Select the user to be deleted from the ...

Page 226: ... MAC address Check the checkbox of Change Password if you want to change the password and input the new one in the text field of Password and Confirm Admin You are only allowed to edit password and MAC address Check the checkbox of Change Password if you want to change the password and the input the correct old password and the new one in the text field of Password and Confirm 5 Click the OK butto...

Page 227: ...User Manual of Network Video Recorder 226 Appendix ...

Page 228: ...NS is a method protocol or network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to notify a domain name server to change in real time ad hoc the active DNS configuration of its configured hostnames addresses or other information stored in DNS Hybrid DVR A hybrid DVR is a combination of a DVR and NVR NTP Acronym fo...

Page 229: ...urther process There is an audible warning sound Di Di Di DiDi after a new bought NVR starts up Possible Reasons a No HDD is installed in the device b The installed HDD has not been initialized c The installed HDD is not compatible with the NVR or is broken down Steps 1 Verify at least one HDD is installed in the NVR 1 If not please install the compatible HDD Please refer to the Quick Operation Gu...

Page 230: ... If it is solved finish the process If not please contact the engineer from our company to do the further process The IP camera frequently goes online and offline and the status of it displays as Disconnected Possible Reasons a The IP camera and the NVR versions are not compatible b Unstable power supply of IP camera c Unstable network between IP camera and NVR d Limited flow by the switch connect...

Page 231: ...o output interface in the drop down list and configure the window you want to view The view settings can only be configured by the local operation of NVR Different camera orders and window division modes can be set for different output interfaces separately and digits like D1 and D2 stands for the channel number and X means the selected window has no image output 3 Check if the fault is solved by ...

Page 232: ...ultaneously press Ctrl and C to exit the ping command 2 Verify the network between NVR and PC is connected 1 Open the cmd window in the Start menu or you can press windows R shortcut key to open it 2 Use the ping command to send large packet to the NVR execute the command of ping 192 168 0 0 l 1472 f the IP address may change according to the real condition and check if there exists packet loss Si...

Page 233: ...ulti channel Possible Reasons a Poor network between NVR and IP camera and there exists packet loss during the transmission b The frame rate is not the real time frame rate c The NVR supports up to 16 channel synchronize playback at the resolution of 4CIF if you want a 16 channel synchronize playback at the resolution of 720p the frame extracting may occur which leads to a slight stuck Steps 1 Ver...

Page 234: ...General and verify the Device Time is correct 2 Verify the search condition is correct Select Playback and verify the channel and time are correct 3 Verify the HDD status is normal Select Menu HDD General to view the HDD status and verify the HDD is detected and can be read and written normally 4 Check if the fault is solved by the above steps If it is solved finish the process If not please conta...

Page 235: ... 00227 A1D 220 V3 13 16 AC 1280 1024 ARECONT AV8185DN 65172 1600 1200 AV1305M 65175 1280 1024 AV2155 65143 1600 1200 AV2815 65220 1920 1080 AV3105M 65175 1920 1080 AV5105 65175 1920 1080 AXIS M1114 5 09 1 1024 640 M3011 ONVIF compatibility 5 21 704 576 Only AXIS is supported M3014 ONVIF compatibility 5 21 1 1280 800 P3301 ONVIF compatibility 5 11 2 768 576 Only AXIS is supported P3304 ONVIF compat...

Page 236: ... ACFZHB3 1 8 2 20120327 2 9080 A1 7852 2048 1536 SAMSUNG ONVIF compatibility SNB 5000P V3 10_130416 1280 1024 SANYO VCC HD2300P 2 03 02 110318 00 1920 1080 VCC HD2500P 2 02 02 110208 00 1920 1080 VCC HD4600P 2 03 02 110315 00 1920 1080 SONY SNC CH220 1 50 00 1920 1080 SNC RH124 ONVIF compatibility 1 79 00 1280 720 SNC EP580 ONVIF compatibility 1 53 00 1920 1080 SNC DH220T Only ONVIF is supported 1...