EVGA Corporation 2900 Saturn St. Suite B, Brea, CA 92821
Phone: 888 / 881-EVGA - 714 / 528-4500 - Fax: 714 / 528-4501
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Always check power connections first. Make sure you have the 20 or 24
pin ATX power connector and the 4 pin ATX 12V power connecter plugged into
the motherboard.
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The board should cycle through post codes on the LED and land back on
FF. If it does not cycle the board is not posting. Check that the power supply is
rated at 350 watts and has at least 18 amps on the +12v rail. Make sure there
are no bent pins on the CPU and try another power supply if possible.
•
If you get a 7F error or no keyboard response: It could be a power or
grounding issue. Run the motherboard outside of the case with a bare
minimum hardware setup. Try a USB a keyboard if possible. If the card still
reads 7F try another power cable from the PSU to the power outlet. If you still
get a 7F clear the CMOS. To do this make sure there is no power going to the
board and move the jumper to pins 2 and 3 wait 1 minute and return them to
pins 1 and 2.
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C1, C3, and other Cx errors are usually related to memory. Try using one
stick of ram in slot 1 and make sure it is seated properly. If you have 4 sticks of
ram installed the board will only boot at 2T (limitation with AMD CPU memory
controller).
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If the computer hangs when “ACPI Controller” is the last thing loaded.
Usually points to hard drive problem. Make sure you have Raid enabled in the
BIOS if you have an array set up. Make sure you have jumper set correctly on
your hard drive. Remove any USB devices attached to the PC.
APPENDIX 5
TROUBLESHOOTING TIPS
