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This guarantee is strictly limited to the supply, free of charge, of parts acknowledged as
being defective after inspection by our technical departments, with the exclusion of labour
and transport costs arising from this. These parts once again become the property of
Evinox and must be returned to them without delay.
Failure to comply with the relevant installation requirements of the Building Regulations,
Local Water Byelaws and Building Standards will invalidate any warranty claim.
The ModuSat TP must be fitted with our isolation valve kit for servicing and warranty work.
Warranty calls that include draining the system will be chargeable if isolation valves have
not been fitted.
It is imperative that the level of corrosion protector within the system is kept within industry
guidelines at all times. Special attention should be given to ensure that, after any
decoration or building works where radiators might be removed, the system is replenished
with chemicals. Non-use of inhibitor will invalidate the warranty.
We will register the warranty when we commission the boiler and ModuSat TP units.
Any warranty claims that are a result of user error, poor installation or lack of servicing will
be chargeable. Please note that all replacement parts provided under warranty are subject
to factory inspection to determine cause of failure. Replacement parts are chargeable until
passed as faulty by Evinox, when a credit will be provided. Any parts that have failed as a
result of poor servicing or misuse will not be covered by our warranty.
Any modifications to the appliance will invalidate the warranty.
Installation of the Evinox unit should only be carried out by suitably qualified personnel and
have relevant approval for associated plumbing and electrical works.
If failure occurs due to poor or faulty installation work carried out by non qualified
personnel, this will invalidate the warranty.
Your Evinox appliance is one of the most reliable and technically advanced products
available. However, it is imperative that it is installed correctly, commissioned and serviced
in accordance with Evinox installation and servicing manuals to ensure long life, reliability
and fuel savings.
Exclusion of the Guarantee
The following are not covered by the guarantee:
a) Electric indicators
Electric degradation of parts resulting from connection and installation on electricity
supply whose voltage measured at the entry of the apparatus would be lower by 15 %
or higher of 10 % than the nominal voltage of 230 volts
Degradation of parts coming from external elements with apparatus (effect of storm,
moisture, freezing, etc)
Seals
Automatic air vents
All consecutive incidents resulting from a lack to check the safety components
(unvented kit etc)
Scaling, nor its consequences
Corrosions due to chloride concentrations in domestic hot water higher than 60 mg/l
The wear of the safety relief valve
b) Postage costs of the parts, labour and displacement