EVOCA Orchestra Touch, Installation Operation & Maintenance

Page 1: ...INSTALLATION OPERATION MAINTENANCE Translation of original instructions EN English Doc No H5505EN00 Edition 1 01 2019 Orchestra Touch...

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Page 3: ...Technical specifications 2006 95 CE 2014 35 EU LVD EN 60335 1 2012 A11 2014 EN 60335 2 75 2004 A1 2005 A11 2006 A2 2008 A12 2010 EN 62233 2008 2006 42 EC MD EN60335 1 2012 A11 2014 97 23 EC 2014 68 U...

Page 4: ...tial requirements of the 2014 53 EU RED Directive As a matter of fact the integration of radio modules in other products can influence the compliance of the end product with the essential requirements...

Page 5: ...se the VM for use The machine can be used by children over 8 years and by people having reduced physical sensorial or mental skills under the supervision of people responsible for their safety or spec...

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Page 9: ...er on 25 normal operation mode 26 programming and navigation mode 29 filler menu 30 statistics 30 print 30 display 30 delete 30 individual price 31 management of change tubes 31 special selections 31...

Page 10: ...ge change function 63 technical support contacts 63 screen saver 63 configuration of promotions 63 configuration of product categories 63 selection label change planogram 63 network configuration 64 e...

Page 11: ...nce operations involving the use of tools for access to potentially dan gerous areas The operations described in the second and third chapter must be carried out only by the personnel who have a spe c...

Page 12: ...serial number that can be found on the rating plate arranged inside The plate is the only one recognised by the manufacturer and it contains all the data that enable the manufacturer to supply techni...

Page 13: ...ctly comply with the producer s instructions on the temperature of preservation and the pull date for each product Any other use shall be considered as improper and thus potentially danger ous POSITIO...

Page 14: ...modate the coin mechanism but also to assemble the most widespread payment systems optionals lighting By means of LEDs the light produced by LED s is generally screened by the glass front no risk or...

Page 15: ...responsibility for the use of non type approved compo nents Assembly and any subsequent test ing operation must be carried out by qualified personnel who have a specific knowledge of the machine opera...

Page 16: ...rogramming key for usual opening operations since this may damage the lock To change the combination 1 Open the door of the equipment to avoid having to force the rotation 2 Slightly lubricate by usin...

Page 17: ...ks Packaged and refrigerated foodstuffs food shall be managed in full compli ance with food safety requirements For all products strictly comply with the producer s instructions on the stor age method...

Page 18: ...for dispensing various products Trays configured for dispensing sandwich es softvend pocket for placing the dispensed products in the dispensing compartment Product passage photocells Dispensing comp...

Page 19: ...ts The products requiring refrigeration for preservation must be placed in the food area 0 4 C of the equipment 4 1 2 3 Fig 5 1 single compartment 2 double compartment 3 walls 4 wide compartment narro...

Page 20: ...ay display support 2 product raised support 3 spiral guide bottles Plastic bottles whose cap is turned up wards can be dispensed by using the re tainer bridge with springs and the product raised suppo...

Page 21: ...only In its home position softvend is generally as high as the lower tray To load the trays act as follows 1 Turn the key intended to open the slide in interface and wait for softvend to reach about...

Page 22: ...g the bag from falling down Fold it forwards and upwards before insert ing it into the spiral Push the trays as far as the bottom The most fragile products must be placed on the lowest trays to avoid...

Page 23: ...void introducing any product at a tem perature above 4 C Sandwiches shall be loaded in the tray that can be recognised by the retainer bridge All loading operations must be car ried out as quickly as...

Page 24: ...s 2 0 33 litre bottles 3 0 50 litre bottles 0 5 litre cans 4 0 50 cl slim bottles 5 0 6 litre bottles 1 2 3 4 5 Fig 14 It is important to know for which product the compartment has been configured to...

Page 25: ...ibility for any damage caused by the non observance of the precautions mentioned above OPERATION TEMPERATURE The machine can only work at a tempera ture between 5 and 32 C The refrigerated box tempera...

Page 26: ...face and unscrew the screw fastening the feet cover 3 remove the feet cover and extract the aspiration grid 4 Clean the grid and the feet cover 5 re assemble by acting in the reverse order It is forbi...

Page 27: ...physical risk hot water heat The machine shall be arranged in such a way that the maximum inclination is not exceeding 2 If necessary level it by means of the adjustable feet The qualified personnel...

Page 28: ...used for cleaning e g large kitchens etc The maximum inclination shall not exceed 2 degrees if necessary level the equipment by using the adjustable feet If not correct ventilation can com promise th...

Page 29: ...paying atten tion to the following according to the type of coin mechanism in use Select the most suitable fastening holes Loosen the fastening screw and adjust the coin insert chute according to the...

Page 30: ...circuits The switch the power socket and the corre sponding plug shall be located in an acces sible position The electrical safety of the machine is only ensured when the machine is correctly and effi...

Page 31: ...he following will be checked be fore setting the equipment at work check the number of trays you have actu ally connected with the machine softvend re positioning if available The following will appea...

Page 32: ...as follows open the door of the equipment remove the last tray remove the vandal proof grid operate the lock device manually SOFTVEND Available for some models only Whenever you request for a selectio...

Page 33: ...essages are displayed as soon as the machine is powered on and or while loading products The display shows in the following cases when food selections are out of service because the safety temperature...

Page 34: ...55mm in diameter sel1 and sel2 are the number of the selec tions to be associated with the promotion al message for instance mc5 epd_pro_msg 2 promozione 13 33 43 73 will display message 2 promotion...

Page 35: ...perations that can be carried out when the door is closed The selection is dispensed and messages are displayed for the user filler Menu Statistical findings and execution of simple checks on the oper...

Page 36: ...the display for some seconds and the machine will get ready for another delivery If the control system should find out a failure an error message will appear and specify the type of problem The repre...

Page 37: ...he language used to display messages Credit display area if the machine has a payment module by inserting coins or a cashless system the credit still available appears on the display Icon promotions t...

Page 38: ...multiple sale To purchase with the shopping basket function act as follows Have a look at the products made avail able by selection number by category or by promotion Put the products you have chosen...

Page 39: ...nician Menu 4 Filler Menu The touch screen will display the virtual keyboard to scroll the various programming menus scrolling keys used to scroll the menu items and to change the logic state of an it...

Page 40: ...ng date and time the software release the operator code and the installation date will be also printed To print act as follows connect the printer confirm to start printing Display The function is int...

Page 41: ...le in the tubes for the change If you confirm unloading you can establish the tube on which you wish to act Whenev er you press the Enter key a coin is ejected by the active tube SPECIAL SELECTIONS Se...

Page 42: ...functions is intended to test the main components of the machine Test selection Use this function to simulate the normal dispensing mode of products without in serting the amount to check the operati...

Page 43: ...ature is detect ed and stored every 30 seconds for a 20 min normal operation Press the Enter key to display the test pro gress with the number of values acquired The machine remains available for the...

Page 44: ...election 7 sec onds by default Line value association When the display is positioned on the LINE VALUE ASSOC line programming of the programming menu you can vary the value of the 6 coin lines of the...

Page 45: ...y reason what soever the change will be dispensed Maximum credit Function used to define the maximum ac cepted credit for inserted coins Maximum change You can set a limit on the total amount of the c...

Page 46: ...spensed on a free basis MDB The MDB protocol menus enable the user to define the following functions Immediate change The amount relative to a selection is gener ally cashed after the machine has sent...

Page 47: ...is active only with the coin mechanisms not intended to man age the choice of the tube in use automati cally Auto changer payout For the coin value correspondence check the coin mechanism configuratio...

Page 48: ...ve achieved the minimum level of coins minimum tube level parameter For reasons of simplicity the combination is described with reference to tubes A B C and D where tube A will receive the lowest valu...

Page 49: ...t the bill cashless always idle It is a specific function of some key cash less devices If supported it enables the machine to ac cept requests for keyless sale dispensing occurs only after the key ha...

Page 50: ...can manage not only the standard price list but also three further price lists according to the type of cashless support in use key 1 3 If you use a time band selections will be dispensed at a price...

Page 51: ...and statistics In case of power failure the machine keeps the set up date and time by means of a buffer battery Cooling parameters The operation of the cooling system can be programmed for the followi...

Page 52: ...o modify the password for custom food management The customisation of parameters might be the source of danger in terms of food safety Those who have set up such parameters will be the sole responsibl...

Page 53: ...guration you have customised and saved before by means of the Save DB custom function To restore factory settings initialise the machine display This group of functions controls all display parameters...

Page 54: ...modify the mes sage press and to scroll the charac ters and compose the message programming the promotional message To associate the 5 promotional messages with selections Press and to associate the...

Page 55: ...ly Price displays are pre set by default for trays and the selections made available by the standard equipment Use the function after changing the me chanical configuration of the equipment e g standa...

Page 56: ...ter the left margin of the display The text of selection 13 is displayed 30 spaces after the left margin of the display Press key 9 to enable disable the manage ment of the offset value If the offset...

Page 57: ...lection number of the associated motor will remain disabled Important After a failure to the motors of these se lections follow the procedure intended to configure the Spirals Selections menu of the m...

Page 58: ...tered correspond to what you wish 0 is generally referred to the tray placed at the highest height According to the number of trays of the machine it may happen that the first tray on the top is not c...

Page 59: ...t for spiral alignment motor rotation at the next power on of the machine At the next power on of the machine the display shows the message requiring the user to press the programming key nec essary t...

Page 60: ...it remains available even if empty Dispensing compartment lock parameters The dispensing compartment can be fitted as a standard or as an option with a lock device Use this function to decide whether...

Page 61: ...g Upon request for a selection lighting is ac tivated and the required product dispensed The compressor continues to work nor mally light off only Use this profile to turn off the LEDs intend ed to il...

Page 62: ...of combined or virtual selections whose rela tive menus are made available on slave machines use this function to establish whether to retain OFF or not ON the partial amount if the second selection...

Page 63: ...ounds is produced to check the operation of the acoustic signal ler Compressor Press and to activate and deactivate the compressor Selections To activate all selections in a sequence Coin mechanisms t...

Page 64: ...oor to print the temperatures measured during the test To print the stored data act as follows If you confirm the request for confirmation will appear on the screen Connect the printer before confirmi...

Page 65: ...h communication interface shall be used for data transmission The following interfaces are made available RS232 and IrDA for communication with acquisition devices Always EVADTS for communication with...

Page 66: ...h food management enabled only partial counters 1 counter by selection single and total 2 counter by band 3 failure counter 4 coin mechanism data audit and cash collected 5 photocell error counters 6...

Page 67: ...4 coin mechanism data audit and cash collected 5 photocell error counters 6 motor errors 7 safety temperature exceeded models with food management enabled only partial counters 1 counter by selection...

Page 68: ...d through key dispensing Aud 12 Money dispensed manually Value of the coins that have been manu ally dispensed through the dispensing buttons on the coin mechanism BDV protocol audit The coin mechanis...

Page 69: ...cal data currently available on the vending machine Please specify the name you wish to assign to the file e g VENDM000 STA delete Use this function to delete one or more than one statistics file on t...

Page 70: ...he food area temper ature is 4 C higher than the temperature set for over 45 minutes after having loaded products over 15 minutes during the normal opera tion mode This failure indicates that the pres...

Page 71: ...et Confirm this function to reset all current failures if any failure history file Use this function to display the failure his tory file The history file shows the failure with the corresponding date...

Page 72: ...the C P U board to save on the up key the statistics file with all the statistical data currently available on the vending machine Please specify the name you wish to assign to the file e g VENDM000 S...

Page 73: ...can decide whether to display the infor mation with the failures locking the equip ment and or with the failures not locking the equipment screen saver To choose the type of screensaver you wish to di...

Page 74: ...the screen page You can specify in the product sheet that the selection is completely full of products reset of the counter intended to manage the ending product alarms NETWORK CONFIGURATION The confi...

Page 75: ...he Internet network to receive the RSS feeds dns To set up the address of the DNS server dealing with the resolution of names con version IP address host name and vice versa mac address To display the...

Page 76: ...parts protected by covers and signalled by the following symbol re main live inside the machine Before removing these covers detach the power supply cable from the mains The equipment has some LED s t...

Page 77: ...of the tray configure the displays of the trays if any and make the test selections to check the correct operation diameter of spirals Every single spiral diameter requires a specific bracket for fast...

Page 78: ...d the left hand one with the bushes you have mounted before The two gear wheels must mesh Fig 30 7 Remove the labels no longer used from the trays with selection price labels if necessary move the oth...

Page 79: ...tors correspondingly and check the direction of rotation of the mo tors Use the spiral guides to keep the spi rals straight inside the compartment The spiral guides must be secured to the tray base to...

Page 80: ...Spiral motor A motor slot with large spiral 87 mm B motor slot with standard spiral 71 mm C motor slot with small spiral 55 mm PRODUCT SPACER The spacers must be used to load narrow products Mount the...

Page 81: ...he bracket in the holes on the walls of the compartment from which you wish to dispense the bottles SPIRAL GUIDE The spiral guide keeps the spiral straight during the rotation The spiral guide insert...

Page 82: ...r into the mo tor lower down the insert and secure it to the support metal sheet by using the screws 1 2 Fig 37 1 support metal sheet 2 product divider PRODUCT RAISED SUPPORT It is recommended to use...

Page 83: ...m by using brackets and screws You can increase or decrease the trays suitable for dispensing food products by moving the heat separators and by defining the number of food trays in the program ming m...

Page 84: ...tside Push the ejector along the spiral wire to find out the position most suitable for the prod uct to be dispensed 2 1 Fig 41 1 Spirals 2 Ejectors REMOVING TRAYS To replace the tray act as follows 1...

Page 85: ...ent diameter on the same tray A special kit enables the operator to have compartments with spirals having a different diameter on the same tray the kit enables the operator to regulate motors vertical...

Page 86: ...right left 77 73 6 right left 66 62 7 right left 54 50 8 right left 46 42 10 right left 40 36 11 right left 34 30 13 right left 30 26 15 right left 24 20 19 spiral 87 mm Spiral sense and pitch mm Prod...

Page 87: ...are inserted properly 6 Secure the removed wiring to prevent it from hampering the movement of the other trays 7 Reprogramme the machine Re number the trays with the selection price display press and...

Page 88: ...spirals Change the position of the retainer spring according to the product to be dispensed see the table Spring position Products to be loaded 1 0 33 0 25 slim cans 0 375 litre cans 2 0 33 litre bot...

Page 89: ...reclining downwards shall never exceed 14 Kg a greater weight may damage the reclining mechanism 1 Fig 48 1 reinforcing brackets ASSEMBLING AND RE POSITIONING PRICE LABELS For the machines having pric...

Page 90: ...ous temperatures in its maximum configuration The shutters shall be consecutively ar ranged behind the trays on the grid intend ed to dispense cool air The stratification level varies according to the...

Page 91: ...sed 4 buzzer 5 J4 temperature probe 6 J5 validator connection 7 SW2 not used 8 J6 direct selection keyboard if available 9 J16 touch screen supply 10 J18 Upkey 11 J7 not used 12 J8 not used 13 J22 not...

Page 92: ...tness J1 J2 2 1 Fig 52 1 to the cpu board 2 to the lighting LED s COMPARTMENT LIGHTING BOARD It directly supplies the LED intended to light the dispensing compartment 1 2 Fig 53 1 P52 to the actuation...

Page 93: ...d remove the USB software of the equipment Act as follows 1 Insert the USB key containing the soft ware of the equipment 2 power on the equipment 3 wait for the upload CPU software ac tuation board so...

Page 94: ...cover unscrew the fasten ing screw remove the vandal proof grid remove the screws intended to fasten the product dispensing compartment and extract it remove the screws intended to fasten the cooling...

Page 95: ...01 2019 5505 00 85 Appendix...

Page 96: ...1 8 1 9 6 2 1 3 X3 1 9 7 70 6 5 1 4 9 R 2 R 2 4 5 5 2 3 24Vdc L N V V Salim 1 2 24Vdc GND 2 0 7 0 2 6 2 0 6 1 D This drawing contains confidential information and is the property of the holding compan...

Page 97: ...4 1 9 P52 1 3 ed 2 26 93 0 9 1 MDS MAV GND Bot Top Tacho 3 Softvend micro 9 9 1 9 0 9 2 8 1 9 4 8 2 3 1 4 5 6 7 9 J15_558 SUC_SM 7 70 7 1 2 4 3 5 8 6 6 1 2 8 7 5 4 9 5V Out 2 1 5 1 4 9 5 24Vdc GND A3...

Page 98: ...This drawing contains confidential information and is the property of the holding company of N W or one of its subsidiaries without whose permission it may not be copiedor discosed to third parties of...

Page 99: ...2 CANL CANH 1 8 SUC_SM J16 7 6 5 4 3 2 1 2 SUC_SM J13 14 5 9 1 J1 J9 1 J8 1 J7 J5 SP 1 E 8 5 2 0 7 4 1 C 9 6 3 7V 9 1 5 4 7 8 2 6 0 A3 6 9 8 7 5 4 3 LEGENDA CHECKED PREPARED SHEET DATE DEFINITION MOD...

Page 100: ...whose permission it may not be copiedor discosed to third parties of otherwise used This drawing has to be returned promptly upon request to N W 6 9 8 7 5 4 3 2 1 0 6 9 8 7 5 4 3 2 1 0 6 9 8 7 5 4 3...

Page 101: ...M7 9 8 5 4 7 1 7 9 8 5 4 1 7 1 6 5 4 3 2 1 1 2 3 4 6 5 Slcd1 6 5 4 3 2 1 1 2 3 4 6 5 Slcd7 J13 14 SUC_SM 1 2 3 0 22 0 25 0 26 GND 24Vdc 0 21 0 23 CF D D 2 8 CM8 M8 CF D D 2 9 CM9 M9 1 2 A3 6 9 8 7 5...

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Page 103: ...errors Any improvement or adjustment to the equipment is obliging the Manufacturer neither to act on the equipment supplied before nor to update the relative technical documentation All instructions...

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