Evolution Digital
EVO-SUP-DMS2002HD-U-001-v1r0
Page 24
2.
Timeout Value Parameter is 0
3.
Timeout Value Parameter is greater than 0, but the Timeout Counter is 0
4.
Current Error Count is greater than Configured Error Count
5.
No channel map available for the assigned VCT ID
Figure 9 shows the Activation Support message displayed on screen after immediately entering Pending Init.
Figure 9 Activation Support Message – Initial Entry to Pending Init
Figure 9 will appear for 5 seconds or until the box detects a Site Announcement message containing customized text
for the Activation Support message. It is recommended that the headend be configured to send a Site
Announcement message at least once every 5 seconds so the initial Activation Support message can be updated with
the Cable Operator’s desired custom message. Please consult with your headend equipment manufacture regarding
the Site Announcement message. If the DTA does detect a Site Announcement message where the MSO phone
number field is updated with the Cable Operator provided custom message, the subscriber will see an updated screen
as shown in Figure 10.
