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User Guide For: Polycom 450 

1.2

 

A

NSWERING 

C

ALL TO 

Y

OUR 

D

IRECT 

L

INE

 

 

Performing any of the following actions will connect you to the caller: 

(1) Lift handset, (2) press Speaker key, (3) press headset key, (4) press Answer 
soft key, or (5) press the line key that the call is ringing in on. 

1.3

 

C

ALLS ON

/O

FF 

H

OLD

 

While connected caller 

 

Press Hold soft key or button.  Holding line will flash red 

To resume 

 

Press the line key that is flashing red 

OR 

 

Press the Hold button again 

OR 

 

Press More soft key 

 

Press Resume soft key 

1.4

 

M

ANAGING 

T

WO 

(

OR 

M

ORE

)

 

C

ALLS

 

1.4.1 Answering An Additional Call  

 

Press the line key that the new call is ringing on.  The current call in process 

will automatically go on hold as you are connected to the new caller.  
ALTERNATIVELY – You may first press the hold key at which point the 
Answer soft key will appear with which to answer the new incoming call. 

 

To return to original call press the line key of that call.  

1.4.2 Placing An Additional Call 

 

Press a line key that is not in use (The current call in process will 
automatically go on hold) 

 

Follow new call instructions noted in 1.1 

 

To move between the calls press the line key of the desired call (the line you 

are exiting will always go on hold automatically). 

1.5

 

T

RANSFERRING 

C

ALLS

 

 

** - Transfer Notes - ** 

 

If during transfer you need to retrieve the initial caller press Cancel soft key 

while it is present 

 

Transfers can also be made to external numbers; replace 4-digit extension 

with desired external destination number. 

 

A supervised transfer may be converted to a conference call by pressing the 
Confrnc soft key after the destination party has answered the call 

1.5.1 “Supervised” Transfer 

 

Press Transfer button or Trnsfer soft key 

 

Dial 4 digit ext “#” (or “Send” soft key) 

 

When party answers announce the call and then either: Press Transfer 

button, Trnsfer soft key or simply hang up.  

Summary of Contents for Polycom 450

Page 1: ... Your Group 5 3 4 Parking A Call 5 3 5 Retrieving A Parked Call 6 3 6 To Page overhead if office is equipped 6 3 7 To Intercom Another User 6 4 General Items 6 4 1 Adjusting Contrast and Ringer 6 1 1 T Th he e B Ba as si ic cs s 1 1 MAKING CALLS To initiate a call either 1 enter number on key pad 2 lift handset 3 press a line key 4 press hand s free button or 5 press headset key Internal Dial 4 di...

Page 2: ... the Answer soft key will appear with which to answer the new incoming call To return to original call press the line key of that call 1 4 2 Placing An Additional Call Press a line key that is not in use The current call in process will automatically go on hold Follow new call instructions noted in 1 1 To move between the calls press the line key of the desired call the line you are exiting will a...

Page 3: ... again to bridge all 4 parties together To end a call simply hang up Note Participants of a 3 party conference call will remain connected after initiator hang up Participants of a 4 party call are disconnected after initiator hang up 1 6 2 Managing a call in progress Press the Manage soft key Use the up and down arrows to navigate through list of call participants At anytime during the call press ...

Page 4: ...arrows to scroll through contacts or press search soft key to type in letters to find matches Once you have highlighted the desired party press the appropriate soft key to dial or edit the details of the contact If adding a new contact press the Add soft key and enter First Name Last Name and Contact which is the 10 digit phone number Note Use the 1 A a soft key to change letter number types durin...

Page 5: ...correlates with the ringing line to answer the call OR press the Answer soft key 3 2 ANSWERING CALLS AT ANOTHER PHONE FROM YOUR OWN While call is ringing at alternate location that you desire to answer Press Extn Ans soft key Extension will display Enter the 4 digit extension that you wish to answer Press Enter soft key You will be connected to the caller 3 3 ANSWERING CALLS WITHIN YOUR GROUP Requ...

Page 6: ... line is answered 3 7 TO INTERCOM ANOTHER USER Requires proper user privileges and or administrative configuration Press More soft key Press More soft key a second time Press Intercom soft key Extension will display Enter the desired 4 digit extension to intercom Press Enter soft key A tone will play for both you and the destination party to indicate the intercom call is active Note If the destina...

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