8. Warranty
8.1. Warranty conditions
Your Excel Sportrek scooter has a factory warranty. This warranty is only granted to you as the
consumer. It is not intended to be used commercially (e.g. hiring or institutional use). The warranty
is limited to defects to materials and possible hidden shortages. Excel offers a warranty period of
one year on the complete product.
Tip:
We recommend the use of only Excel replacement parts. If you do not use original parts,
the warranty is invalid.
8.2. Warranty application
The warranty period is valid from the date of purchase. If there is a defect on the scooter during this
period it will be repaired or replaced. However, you do need a completed warranty form, a copy of
the invoice with the date of purchase to Van Os Medical to hand. The warranty is based on carry on.
This means that you deliver the product to us. The warranty can be claimed at the dealership.
Tip:
Warranty is not transferrable. For more information and the location of service agents please call the UK office:
This warranty does not include any labour charges incurred by replacements. Under normal
circumstances no responsibility is accepted when the scooter needs replacement or repairs as
a direct result from:
Not maintaining the scooter and parts according to the recommendations of
the manufacturer, or not using the specific original parts;
Damaging the scooter or parts by inattentive use, accident or wrong use;
Adjusting the scooter or parts, different from the specifications of the manufacturer, or
repairs done before the service agent is warned;
If the product is not equipped with an original factory frame number and identification label
as described in the manual, see chapter 1.
The scooter that is described and shown in this manual can differ from your own model in details.
However, all instructions are relevant, independent of slightly different details. We reserve the
right to change the product in this manual without further notice. All drawings, measures and
capacities showed in this manual, are approximations and may be slightly different to your scooter
specifications.
Warning:
Excel cannot be liable for any consequent or individual damage whatsoever. While this manual is
created with care it is not exclusive. The warranty is only valid during the indicated period. If
adjustments are made to the Excel Sportrek scooter, which have structural impact on the product,
the warranty will expire completely. You can visit
www.vanosmedical.com
for an enlarged
warranty and supply conditions and an address list of service agents.
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© 2016 VAN OS MEDICAL UK Ltd Excel House, Lincoln Way, Sherburn In Elmet
T: +44 (0)1977 681400 Fax. +44(0)1977 683397
E: sales@vanosmedical.com W;www.vanosmedical.nl/en
Summary of Contents for Sportrek
Page 1: ...Excel Sportrek...
