Scope of Warranty
1.From the date of purchase and without any artificial damage, Warranty varies based on product types .
We will provide 36 months warranty service for main radios and 12 months warranty service for battery ,charger ,adapter and other
standard accessories etc.
2.Completes Warranty Card or provides valid original invoices or receipts for warranty judgment .This invoice or receipt shall indicate
radio accessories, radio serial number ,purchase date and amount.
3.Products problem caused by non-artificial can return, exchange or repair within 7 days. 15 days can be a replacement or repair, more
than 15 days and within the warranty can be free repair.
4.We provide life-long maintenance service for customer .For products beyond the warranty, we still can continue to provide repair and
maintenance services and will charge for those service.
Warranty and Maintains
36
Ep8100 radio and acessories.
Warranty Details
Non-Warranty Service
1 .Defect or damage is due to improper use of the product, including but not limited to the defects and damage caused by using this
product without complying with the warning or user manual.
2.Defect or damage due to remake, change and disassembly or make use of non-original accessory or battery without
the authorization of Excera.
3.Defect or damage is due to force majeure (earthquake, flood disaster, fire disaster, etc.)
4.Cannot produce valid warranty certifications (Warranty Card, Invoice or Receipt etc.)
5.By the rational judgment of Excera, serial number code label, the accessory date code label or relevant Excera a sign
of a product has been removed, defaced or altered.
6.Fair wear and tear.
7.Battery in the following circumstances:
1)Any artificial damage or unsealed phenomenon of battery case seal.
2)Defect or damage due to the charging or using at variance with the products prescribed.
