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1.5
REPAIRING
– REPLACEMENT – WARRANTEE POLICY
REPAIRING AND REPLACEMENTE POLICY
The hoist has been checked and performance verified by LITEC Italia S.r.l. or one of its authorised service
agents before shipping.
If the correctly maintained hoist should present a performance problem due to faulty material or
workmanship, after inspection by LITEC Italia S.r.l. or authorised agent, repairing or replacement of the unit
will be made free of charge in favour of the original purchaser.
This repairing/replacement policy only applies to installed, under maintenance and operating Hoists, as
highlighted in this manual and does not include the parts subject to normal wear and tear, misuse, improper
installation, inadequate and incorrect maintenance, the effects of hostile environments and unauthorised
repairing/modifications.
The manufacturer and dealers cannot accept responsibility for any damage or lack of functionality due to the
following situations:
-
carrying out inappropriate operations for an electric chain hoist;
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product modification without the express authorization of the manufacturer;
-
inappropriate operation of the hoist;
-
operational errors;
-
failure to use the product as stated in the manual.
LITEC ITALIA S.R.L. DECLINES LIABILITY FOR ANY DAMAGES ARISING FROM A NON-COMPLIANT
INSTALLATION AND MAINTENANCE INDICATED IN THIS DOCUMENT.
WARRANTY POLICY
1. For a period of 12 month we undertake to repair, free of charge any damage attributable to faulty
materials or workmanship, provided that the appliance is forwarded, freight paid, to our works or one of
the EXE contract service organisations.
2. The guarantee-period begins with the day of the delivery, proven by a purchase receipt like an invoice
or delivery note or their copies.
3. The guarantee only is applicable for new equipment.
4. The guarantee does not cover damage due to transport damage, negligent handling, overload or parts
subject to normal wear and tear. Nor damages that originate from a case of misuse because of non-
observance the instructions in this manual.
5. Warrantee also does not include the cost to be made to get access to a hoist in case it is built in. It is
the users sole responsibility that hoist can be inspected and service in a normal manner and in places
accessible for persons and their equipment.
6. 6The fitting of replacement parts not supplied by us or modifications of our design by third parties also
invalidates the guarantee.
7. Guarantee repairs do not renew nor extend the guarantee-period.
8. In case of a claim under the guarantee, a malfunction or spare part requirements please contact your
point of sale or EXE
The complete chain hoist comes
with a 12 month manufacturer’s limited warranty from the date of purchase.
A 24-month warranty covers the mechanicals parts excluding electrical and wear parts (brake disc, pendant
with cable, safety catch, plastic box, chain bag ).