1997
21
Holiday Main Greeting Prompt (540)
This prompt is played to callers when the system has been manually placed in
holiday mode.
Default = “Thank you for calling, our office is closed in observance of the
holiday. You may dial your party’s extension, at any time, or please
call back during normal business hours.”
Note that night mode programming for call routing will be followed while in
holiday mode.
Function 62 Record Directory Names
This function is accessible only if a directory branch has been created as part of
auto attendant programming.
To record a directory name:
1. Input the extension number.
2. Press 1 to begin recording the associated name.
3. Press 1 when finished.
4. Press # to accept recording.
If the directory type is by alpha, the name key (first letter of either the first or
last name) must also be programmed in this function. The name key field is the
numeric equivalent to the letters appearing on a phone keypad (for Q or Z use
key number 1).
Make photocopies of the blank worksheet for preparing directories and making
future changes. As names change, you can enter this function and change any
field via the administrator password.
Function 63 Message On Hold Programming
MOH can be either live music (with an external music source connected to the
MOH connecter located on the side of the cabinet), or prerecorded music or
messages can be stored on the disk and played continuously to a caller on hold.
The MOH prompts are played as a loop because callers might connect at
different times during continuous playback.
Summary of Contents for MEDLEY
Page 1: ......
