1997
5
1.3
Call Processing Features
Medley provides seamless operation and call processing. No hookflash or call
progress monitoring is required, resulting in the fastest call processing avail-
able.
Record conversations
During any conversation, a user can press the
REC key and record the conversation for later
retrieval. Users can record personal reminders
by lifting the handset and pressing the REC key
on the phone.
Service observing
Stations designated to observe can be allowed to
monitor conversations on specified stations.
Toll restriction
You can limit user access to toll calls.
Day and night operation
You can program both a day and a night main
greeting and day and night call processing for
automatic operation. The operator can manually
change between day, night, holiday, and auto-
matic modes with the press of a key.
Delayed ringing
Delayed ringing options allow flexibility in
answering incoming calls. For example, an
incoming call intended for a sales person or
department can be sent to an administrator, and
ultimately to a chime for any available person to
answer. The feature is programmed on a line-by-
line basis.
Hold recall
You can set the amount of time that elapses
between placing a call on park or hold and when
that party is recalled.
Auto attendant
Auto attendant gives branch options for callers,
who press keys according to the information,
person, or department they want. Auto attendant
can have as many as eight options, down to six
levels deep.
Summary of Contents for MEDLEY
Page 1: ......
