Paradigm Health & Wellness, Inc. warrants to the original purchaser that this product
is free from defects in material and workmanship when used for the purpose intended,
under the conditions that it has been installed and operated in according to
Paradigm’s Owner’s Manual. Paradigm’s obligation under this warranty is limited to
replacing free of charge, any parts which may prove to be defective under normal
home use. This warranty does not include any damage caused by improper
operation, misuse or commercial application. From the date of purchase, the frame,
welding , and brake system of this product is warranted to be free from defects for 3
(three) years. All other parts and workmanship, including electrics, upholstery, foam,
ball bearings, pulleys, cables, shocks, wheels, pedals and hardware are to be free
from defects for 180 days. This warranty is offered only to the original owner and is
not transferable. Proof of purchase is required.
Ordering Replacement Parts
Replacement parts can be ordered by calling or emailing our customer service
department
service@paradigmhw.com
1-866-924-1688
Monday through Friday, 8:00 AM - 5:00 PM (PST).
When ordering replacement parts please have the following information ready:
1. Owner’s Manual
2. Model Number
3. Description of Parts
4. Part Number
5. Date of Purchase
WARRANTY
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