Troubleshooting
CT440
87
Warning & Error Messages
[error code 3]
Error in the wavelength
referencing
The reference file is not
saved in the correct
folder.
If more than one laser is
used, at least one input
port is inversed.
Check the input power of the laser
Make sure the reference file is located in
C:\Users\Public\Documents\EXFO\CT440\
Make sure the reference file is
located in the proper Calib folder:
C:\Users\Public\Documents\EXFO\CT440\C
alib
Verify that the lasers are connected to the
correct input port of the CT440, so that the
wavelength ranges follow the port order.
[error code 4]
Switch failure
Hardware failure on the
optical switch.
Contact the EXFO customer support service
(see
Contacting the Technical Support Group
[error code 5]
Failure in the
communication with the
DSP
No communication at all is
established between the
computer and the internal
DSP.
Check the USB connection.
Contact the EXFO customer support
service (see
[error code -1001]
The DSP version of the
CT440 is incompatible
with the DLL
The version of the CT440
library is not compatible
with the version of the
CT440 DSP.
Install the last version of the GUI software on
the PC as described in
CT440 Software Package on Your Computer
Error or warning
Possible Cause
Possible solution
Summary of Contents for CT440 Series
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