EXFO EXFO MaxTester DSL, User Manual

Page 1: ...User Guide FTTx Test Set MaxTester DSL ...

Page 2: ...y infringements of patents or other rights of third parties that may result from its use No license is granted by implication or otherwise under any patent rights of EXFO EXFO s Commerce And Government Entities CAGE code under the North Atlantic Treaty Organization NATO is 0L8C3 The information contained in this publication is subject to change without notice Trademarks EXFO s trademarks have been...

Page 3: ... Test Set 11 Main Menu Page Home 11 System Settings 11 5 Configuring the MaxTester DSL Test Set 16 Test Configuration 16 Test Setup 21 6 MaxTester DSL Test Results 27 xDSL Connection Summary 27 Ethernet Connection Summary 28 WAN Status 28 LAN Status 29 IPTV Summary 29 Join Leave 30 DSL Parameter Details 31 DSL Statistics 32 Band Info 33 Data Tests Summary 33 Web Browser 35 Bookmarks 36 7 Saving an...

Page 4: ...Contents iv 10 Warranty 42 General Information 42 Liability 42 Exclusions 43 Certification 43 Service and Repairs 44 EXFO Service Centers Worldwide 45 A Technical Specifications 46 ...

Page 5: ...ion tests are systematically performed on most EXFO equipment Information Electronic test equipment is subject to the EMC Directive in the European Union The EN61326 standard prescribes both emission and immunity requirements for laboratory measurement and control equipment This unit has undergone extensive testing according to the European Union Directive and Standards ...

Page 6: ...rical Equipment for Measurement Control and Laboratory Use Part 1 General Requirements EN 61326 1 2006 Electrical Equipment for Measurement Control and Laboratory Use EMC Requirements Part 1 General requirements EN 60825 1 2007 Edition 2 0 Safety of laser products Part 1 Equipment classification UHTXLUHPHQWV DQG XVHU V JXLGH EN 60950 1 2006 A1 2010 Information Technology Equipment Safety Part 1 Ge...

Page 7: ...isplay is a back lit LCD featuring 800 x 480 resolution A membrane keypad mounted on the face of the unit features a 14 button keypad used to operate the test set The following describes the features of the MaxTester DSL Key Features and Benefits Rugged and weatherproof handheld unit Broadcom chipset IP login User defined automatic testing Dual Ethernet ports Modem replacement Battery powered Typi...

Page 8: ...he MaxTester DSL 1 Lower the display backlight level using the application found in Display and Language in the System settings when the MaxTester DSL is used under low to medium light conditions 2 Disconnect any unused USB or SD accessories 3 Quit any running tests when the MaxTester is not in use 4 Whenever possible put the MaxTester DSL in suspend mode by pressing for less than 1 second 5 When ...

Page 9: ...clean See the Back diagram under the Using the MaxTester DSL section in this chapter 2 Pull out the old battery using your fingers Flipping the unit battery side down will ease removal Do not use tools in order to prevent damage to the battery envelope Pull out the electrical connector Put aside the old battery 3 Remove the new battery from its package Keep the package for future use Plug in the e...

Page 10: ...er cleaning solutions may cloud or scratch the surface and should be avoided Using the MaxTester DSL The MaxTester DSL is rated IP54 which means that it is not affected by dust or water splashing against the enclosure from any direction This protection is only valid when both side doors are properly closed If the equipment is used in a manner not specified by the manufacturer the protection provid...

Page 11: ... to the WAN port use the RJ 45 plug end of the 26AWG cable provided with the unit There is a 1500V maximum transient voltage on telecom ports Basic insulation is needed for external telecom circuits Back DC Power Door USB Client Port Battery Door Screws Screws ...

Page 12: ... or serious injury Do not proceed unless you understand and meet the required conditions CAUTION Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury Do not proceed unless you understand and meet the required conditions CAUTION Indicates a potentially hazardous situation which if not avoided may result in component damage Do not proceed unless you...

Page 13: ...e only with a Class II AC DC adapter power limited output On the AC DC adapter replacing detachable mains supply cords with inadequately rated cords may result in overheating of the cord and create a fire risk The adapter shall have the appropriate safety mark e g UL CSA TUV CE etc that is acceptable to the authorities in the country where the equipment is to be used CAUTION When using the MaxTest...

Page 14: ...degree 2 unit used inside connected to AC mains or powered by batteries a 3 unit used outside powered by batteries b a Use the external power supply indoors only b Equipment should be normally protected against exposure to direct sunlight precipitations and full wind pressure Overvoltage category II Power supply rating 100 V to 240 Vacc at 0 7 A 50 Hz 60 Hz 9 24 Vdc at 1 67 A c Not exceeding 10 of...

Page 15: ...rm a complete restart routine the next time you use it You should perform a shutdown if you do not intend to use your unit for a week or more To turn the unit on Press and hold for to 1 second to start The unit initializes for a few seconds and displays the Home pane To enter suspend mode Hold down the key until the suspend notification sound plays about 1 second The MaxTester will stay in suspend...

Page 16: ...el an action or return to the previous item or pane press To return to the home pane press Note Pressing while a test is running will do nothing The test can not be running in order to return to the main menu screen Note You can also select an option directly by pressing the function keys corresponding to the on screen buttons at the bottom of the screen Using Online Help Online help is available ...

Page 17: ...tion provides the utilities to setup test parameters System allows you to set the parameters of the unit System Settings System presents a menu of items to setup the unit Display Language provides the setup for backlight information on the title bar and language choice Date Time sets the date and time and format Power displays the battery status and power scheme Software Options allows you to enab...

Page 18: ...down arrow keys to navigate between the available languages then press to select it You will be prompted to restart your unit Date and Time When saving results the unit also saves the corresponding date and time You can enter the date according to the following formats yyyy mm dd dd mm yyyy mm dd yyyy The time can be set according to the 12 or 24 hour formats You can also modify the time zone and ...

Page 19: ...d by unwanted switches between modes when using AC power Power off completely shuts down the unit s power Power suspend puts the unit in sleep mode you can wake up the system by pressing power on off button Modem power off Immediately for when an xDSL test is completed or stopped In this mode the modem is powered on when xDSL test starts Timeout value powers off the modem within a defined period a...

Page 20: ... to get optimal accuracy The following on screen messages may appear Calibration Completed is displayed after the procedure has been started and successfully completed Calibration In Progress is displayed when the procedure has been started and not yet completed Calibration Aborted is displayed when the procedure has been started but the DC plug was removed or a power failure occurred before the e...

Page 21: ...Options which are present on the unit Information About EXFO The About tab contains contact information should you require technical assistance MaxTester DSL Information The Information tab displays information about the product software and memory installed on the device ...

Page 22: ...ile Profile Details lists the 3 types of tests for configuration Auto Test Setup xDSL Test Setup Ethernet Test Setup Factory Default resets system profiles to factory default settings Currently selected profiles other than system profiles are not affected Clone Profile allows you to create a new profile by copying all parameters from the currently loaded profile Import Profile allows you to copy a...

Page 23: ...onfiguration allows fallback to ADSL Ethernet Access Mode options are dependent on the Test Interface selection If ADSL2 then Sync only Bridged not in Auto Test DHCP Static PPPoE PPPoA IPoA If VDSL2 then Sync only Bridged not in Auto Test DHCP Static PPPoE For xDSL default is Bridged For Ethernet DHCP Static PPPoE Bridged Auto Resync allows you to Enable the SyncLossCounter as the Pass Fail criter...

Page 24: ...ailable only if Obtain IP is set to Static The following parameters are available only when Access Mode is PPPoE or PPPoA Login Name is your user ID Password is your password Obtain IP is either Dynamic where the access concentrator or broadband remote access server assigns a temporary IP address to the unit or Static where you enter the IP address of the unit WAN Login Timeout is a numeric setup ...

Page 25: ...D S and U S Max Attenuation dB values range from 0 to 128 Default is 10 To set threshold values 1 Press the up down arrows to select the desired parameter 2 Press the left right arrow keys to view and select the options 3 If you make any changes to the parameter values press the on screen function keys to save or cancel your input LAN Setup The LAN Setup tab is available only in xDSL test setup an...

Page 26: ...automatically disabled Ping is also known as ICMP echo request and determines network connectivity and accessibility FTP test verifies the file transfer speed of the file download and upload Traceroute is a complement tool of the Ping test to determine why a destination cannot be reached or where the internet is broken Web Browser Test can only be started when a WAN connection either through xDSL ...

Page 27: ...fault of 2 to 3 you must reboot your unit Max TS Packet Loss Ratio is an editable percentage ranging from 1 to 50 used to qualify if the IPTV stream is stable Max ZAP Time is an editable value ranging from 0 to 10 000 that measures the channel switch time in ms Channel List Setup button accesses the page to configure parameters for channel analysis Auto IPTV Test Setup button accesses the setup pa...

Page 28: ... the highlighted entry and moves the highlight to the newly added entry If the page is full the bottom entry moves to the next page Selecting the highlight placement allows you add and group entries with similar parameters Delete removes the highlighted entry in the alias table If the deleted entry was also present in the IPTV Channel Analysis list or Join leave Test list in Auto IPTV Test Setup p...

Page 29: ...ls On screen function buttons Add Insert is available only when a blank entry is highlighted When the button is pressed the first available channel from the alias Channel List is automatically added to this list of channels Upon highlighting another blank entry the next channel from the alias table is added and so on Delete removes the selected channel from the list You can Enable either one or bo...

Page 30: ...alue to open a list box of options or the alphanumeric editor screen and use the navigation keys to scroll through 4 Press to confirm the value 5 If you make any changes to the parameter values press the on screen function keys to save or cancel your input FTP Test Setup The FTP test verifies the file transfer speed of the file download and upload The FTP Test Setup tab allows you to configure the...

Page 31: ...rs Address Format is URL or IP Address Destination Address is the destination IP or URL address Max Hops specifies the maximum number of hops 1 to 32 used in attempting to reach the destination address Timeout is the time in seconds from 1 to 10 that the unit will wait for a response back from the destination device To configure test setup values 1 Press the up down arrow keys to select the desire...

Page 32: ...DSL and Ethernet tests If the list is changed in one test the changes are reflected in the other two Home URL acts as the Home URL for the Web browser test page when launched It is independent among the 3 types of test applications Copy to Home URL allows you to set a highlighted URL as the Home URL To configure the Web browser setup 1 Press the up down arrows to highlight the desired entry in the...

Page 33: ...ode of operation as negotiated between the unit and the DSLAM Downstream Upstream SNR is a value ranging from 0 through 63 5 for the minimum SNR signal to noise ratio margin Downstream Upstream Max Bitrate displays the D S downstream and U S upstream maximum attainable bit rates that the circuit can handle as determined by the remote terminal and CO during the training phase Values can be greater ...

Page 34: ... consists of the following types PPPoE is point to point protocol over Ethernet PPPoA is point to point protocol over ATM DHCP is Dynamic Host Control Protocol which is used to dynamically assign an IP address for the client node on the network Static IP is the current location assigned by the service provider or user IPoA stands for classical Internet Protocol over ATM WAN Status value changes as...

Page 35: ... test results of the IPTV streams and actions Join Leave Line Rate is the actual rate achieved by the circuit in Mbps IP Bit Rate is the IP data rate for the IPTV service including all channels detected Total IP Packet Loss is the total number of packets lost with errors or out of sequence during the test period Current Stream lists a maximum of 5 live channel streams by name and IP Address Zap is...

Page 36: ...ream content Stream Error Indicator TS Packet Loss Counter is the number of packets lost with errors or out of sequence during the test period in the transport stream TS Packet Loss Ratio is the percentage of IP packet loss during a one second period in the transport stream Join Leave The Join Leave tab displays a list of IPTV channels from the alias table their activity measured Zap time and pass...

Page 37: ...n the line Attenuation is line attenuation measured during the training phase Capacity is the capacity of the line as a ratio of achieved bit rate over the maximum attainable bit rate presented as a percentage A high value could mean that the link is nearing its maximum capabilities while a low value could mean the link is being under utilized sometimes intentionally verify your local DSLAM setup ...

Page 38: ...counters DSL Counters lists the Local and Remote results for the following counters CRC is the cyclical redundancy check Interleaved Fast counter FEC is the Reed Solomon forward error correction FEC Seconds is the number of seconds when FEC is detected Error Seconds is the number of seconds when code violation is detected HEC is the header error check HEC Interleaved Fast counter Available only in...

Page 39: ...bit error rate of 10 7 Loop Attenuation is the current reduction of the line and is measured only once during training Signal Attenuation is the current reduction of the signal and is measured periodically when the line is connected Tx Power is the upstream downstream transmitting power for the selected band Output Power is the current transmit power level that is a measure of the aggregated trans...

Page 40: ...it took the data to reach the destination device and come back Ping IP Address is the destination IP address Ping URL is the destination URL address Packet Size is the number of bytes sent in one packet ranging from 32 through 1200 default is 32 bytes Total Pings is the total number of Ping requests to be sent FTP Test The FTP Test tab displays the FTP download and upload results configured in the...

Page 41: ...he current Web address to be connected The Go button launches the specified URL or reloads the previous Web page On screen function keys Back retrieves the previous Web page if available If no Web page was previously browsed this key is disabled Enter Text opens the editor screen allowing you to type an entry Bookmarks opens the Bookmarks page allowing you to select a URL from the list or save the...

Page 42: ...able field or a hand tool when hovering near a hyperlink 2 Press to launch the desired outcomes 3 Press to load the Home URL page 4 Press to exit from the Web browser test Bookmarks The Bookmarks page allows you to select from a list of URLs or save the current one URL box shows the current URL in the Web browser page On screen function keys Add to Bookmarks copies the current URL to the Bookmarks...

Page 43: ...HTML XML Export File Name opens an editor screen where you can enter a desired export file name Export button sends the results in the selected format to a USB key If more than one USB key is attached to the device you ll be asked to select one from a list of all USB keys attached to the unit Note If the test is still running not completed or stopped only the first two fields are available and the...

Page 44: ... of the saved test results Read Results Based on the selected value for the test type the list of result files is displayed by File Name and test date and time The format of Test Date Time is per the selection in System settings When a file in the list is selected and enter key is pressed it will read the file and display the result on the GUI To recall any of the saved data 1 Press and select Rea...

Page 45: ...nt panel with a cloth slightly dampened with water Store unit at room temperature in a clean and dry area Keep the unit out of direct sunlight Avoid high humidity or significant temperature fluctuations Avoid unnecessary shocks and vibrations If any liquids are spilled on or into the unit turn off the power immediately and let the unit dry completely ...

Page 46: ... legislation regarding Directive 2002 96 EC Except for reasons of safety or environmental benefit equipment manufactured by EXFO under its brand name is generally designed to facilitate dismantling and reclamation For complete recycling disposal procedures and contact information visit the EXFO Web site at www exfo com recycle Recycle or dispose of your product including electric and electronic ac...

Page 47: ...scription of your problem close at hand Transportation Maintain a temperature range within specifications when transporting the unit Transportation damage can occur from improper handling The following steps are recommended to minimize the possibility of damage Pack the unit in its original packing material when shipping Avoid high humidity or large temperature fluctuations Keep the unit out of di...

Page 48: ...LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL EXFO BE LIABLE FOR SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES Liability EXFO shall not be liable for damages resulting from the use of the product nor shall be responsible for any failure in the performance of other items to which the product is connected or the operation of any system of w...

Page 49: ...t lamps batteries and universal interfaces EUI used with EXFO products are not covered by this warranty This warranty excludes failure resulting from improper use or installation normal wear and tear accident abuse neglect fire water lightning or other acts of nature causes external to the product or other factors beyond the control of EXFO Certification EXFO certifies that this equipment met its ...

Page 50: ...which it was observed 5 Return the equipment prepaid to the address given to you by support personnel Be sure to write the RMA number on the shipping slip EXFO will refuse and return any package that does not bear anRMA number Note A test setup fee will apply to any returned unit that after test is found to meet the applicable specifications After repair the equipment will be returned with a repai...

Page 51: ... 5498 Fax 1 418 683 9224 quebec service exfo com EXFO Europe Service Center Omega Enterprise Park Electron Way Chandlers Ford Hampshire S053 4SE ENGLAND Tel 44 2380 246810 Fax 44 2380 246801 europe service exfo com EXFO Telecom Equipment Shenzhen Ltd 3rd Floor Building 10 Yu Sheng Industrial Park Gu Shu Crossing No 467 National Highway 107 Xixiang Bao An District Shenzhen China 518126 Tel 86 755 2...

Page 52: ...interleaved Capacity Signal to noise ratio SNR margin Output power Attenuation Carrier load bits bin Interleave depth Interleave delay Trellis coding Bit swapping Miscellaneous functions PhyR and INP support Nitro support FEC CRC HEC counters Loss of sync counter VDSL2 per band information DATA TESTING Interfaces supported VDSL2 ADSL1 2 2 Ethernet 10 100 Encapsulation methods PPPoE RFC 2516 RFC 26...

Page 53: ...erfaces user definable bookmarks IPTV TESTING Interfaces supported VDSL2 ADSL1 2 2 Ethernet 10 100 Supported video standards MPEG2 MPEG4 part 2 and 10 H 264 AVC WM9 Operating modes DSL Terminate Ethernet Terminate IPTV parameters functionality IGMP join leave requests with STB emulation Automatic tests to join leave and analyze up to five simultaneous streams Programmable channel list for storage ...

Page 54: ...th battery state and level indications through the software Test connections RJ 11 for ADSL2 VDSL2 RJ 45 for Ethernet 10 100 WAN RJ 45 for Ethernet 10 100 LAN Connectivity USB 2 0 ports Three clients Type A connectors One host Type B connector Results storage 1 2 GB internal memory Languages English French Spanish Chinese Simplified CE and CSA marked STANDARD ACCESSORIES Test cable RJ 11 to RJ 11 ...

Page 55: ...ng front panel 39 cold shutdown 9 conventions safety 6 current electrical 8 customer service 44 E equipment returns 44 EXFO service centers 45 F front panel cleaning 39 I identification label 41 indoor use 8 input current 8 K keypad 10 L label identification 41 M main menu 10 maintenance front panel 39 general information 39 maximum input current 8 menus 10 ...

Page 56: ... repairs 44 service centers 45 shipping to EXFO 44 shut down cold vs warm 9 unit 9 specifications product 46 storage requirements 39 symbols safety 6 T technical specifications 46 technical support 41 temperature for storage 39 transportation requirements 39 41 U unit shutting down 9 W warm shutdown 9 warranty certification 43 exclusions 43 general 42 liability 42 null and void 42 ...

Page 57: ...ined in at least one of the homogeneous materials used for this part is above the limit requirement in SJ T11363 2006 嫷䯉年㦘㹡㦘 䓸德咂 年捷ↅ䤓㩟 德㧟㠨 䤓 摞怔 SJ T11363 2006 㪖 屓 䤓 棟摞尐㻑ᇭ Part Name 捷ↅ 䱿 Toxic or hazardous Substances and Elements 㦘㹡㦘 䓸德 侯 Lead 杔 Pb Mercury 㻭 Hg Cadmium 椣 Cd Hexavalent Chromium ↆ杻 Cr VI Polybrominated biphenyls 䅃勣啾 PBB Polybrominated diphenyl ethers 䅃ℛ啾搩 PBDE Enclosure O O O O O O E...

Page 58: ...C 100 Beach Road 22 01 03 Shaw Tower SINGAPORE 189702 Tel 65 6333 8241 Fax 65 6333 8242 EXFO CHINA Room 2711 Trade Center No 4028 Jintian Road Futian District Beijing Global Trade Center Tower C Room 1207 36 North Third Ring Road East Dongcheng District Shenzhen 518035 P R CHINA Tel 86 755 8203 2300 Fax 86 755 8203 2306 Beijing 100013 P R CHINA Tel 86 10 5825 7755 Fax 86 10 5825 7722 EXFO SERVICE ...