NetBlazer
357
22 Troubleshooting
Solving Common Problems
Before calling EXFO’s technical support, please read the following
common problems that can occur and their respective solution.
Problem
Possible Cause
Solution
Optical Laser LED is off and
the connector is not
generating the signal.
The
Interface type
is
not set to Optical.
Ensure that the
Interface Type
is set to
Optical. Refer to
page 280 For more
details.
There is a configuration
mismatch between the
inserted SFP and the
current interface speed.
Ensure that the SFP is
supporting the current
interface speed. Refer to
page 280 For more
details.
The SFP is not
compatible with the
FTB-860/880 NetBlazer
Series.
Ensure to use a
compatible SFP. Refer to
Summary of Contents for FTB-860
Page 7: ...NetBlazer vii B Glossary 371 Acronym List 371 VLAN 379 1588 PTP 380 SyncE 385...
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Page 382: ...Specifications 370 FTB 860 880 Straight Through Cable 1000 Mbit s Crossover Cable 1000 Mbit s...