E-2
E
XTREME
W
ARE
E
NTERPRISE
M
ANAGER
I
NSTALLATION
AND
U
SER
G
UIDE
T
ROUBLESHOOTING
SNMP
Problem: Cannot talk to a specific switch.
Verify that the switch is running ExtremeWare software version 2.0 or greater.
Ping the switch’s IP-address to verify availability of a route. Use the
ping
command
from a MS-DOS or Solaris command shell.
Verify that the read and write community strings used in the ExtremeWare Enterprise
Manager match those configured on the switch.
Problem: ExtremeWare CLI or ExtremeWare Vista changes are not reflected in
ExtremeWare Enterprise Manager.
Verify that the switch is running ExtremeWare software version 2.0 or greater.
From the Inventory Manager, click Sync to update the information from the switch .
This refreshes the switch specific data, validates the SmartTrap rules, and ensures that
the Enterprise Manager server is added as a trap receiver (Extreme switches only).
If the problem persists, verify that the ExtremeWare Enterprise Manager workstation
has been added in the list of trap destinations on the given switch:
1
Telnet to the switch.
2
Login to the switch.
3
Type
show management
to verify that the system running the Enterprise Manager is
a trap receiver.
An Extreme switch can support up to a maximum of 6 trap destinations in
ExtremeWare 2.0, and up to 15 trap destinations with ExtremeWare 4.1 or greater. If
ExtremeWare Enterprise Manager is not specified as a trap destination, then no
SmartTraps are sent, and the data is not refreshed. If you need to remove a trap receiver,
use the command:
config snmp delete trapreceiver <ipaddress>
For details, see the ExtremeWare 4.0 Software User Guide or the ExtremeWare
Command Reference manual.
Summary of Contents for ExtremeWare Enterprise Manager
Page 10: ...x ...
Page 16: ...xvi ...
Page 20: ...XX EXTREMEWARE ENTERPRISE MANAGER INSTALLATION AND USER GUIDE PREFACE ...
Page 188: ...8 60 EXTREMEWARE ENTERPRISE MANAGER INSTALLATION AND USER GUIDE USING THE POLICY SYSTEM ...
Page 248: ...C 6 EXTREMEWARE ENTERPRISE MANAGER INSTALLATION AND USER GUIDE DATABASE UTILITIES ...