About This Guide
Extreme Networks Wireless AP3825 Installation Guide
5
Getting Help
For additional support related to the WS-AP3825 or this document, contact
extremenetworks using one of the following methods:
Before contacting extremenetworks for technical support, have the following data ready:
•
Your extremenetworks service contract number
•
A description of the failure
•
A description of any action(s) already taken to resolve the problem (for example,
changing mode switches or rebooting the unit)
•
The serial and revision numbers of all involved extremenetworks products in the network
•
A description of your network environment (such as layout, cable type, other relevant
environmental information)
•
Network load and frame size at the time of trouble (if known)
•
The device history (for example, if you have returned the device before, or if this is a
recurring problem)
•
Any previous Return Material Authorization (RMA) numbers
Web
www.extremenetworks.com/support/
Phone
1-800-872-8440 (toll-free in U.S. and Canada)
or 1-603-952-5000
For the Extreme Networks Support toll-free number in your country:
