Extricom EXSW-400, User Manual

Page 1: ...Version 1 0 THE EXTRICOM WLAN SYSTEM WIRELESS OFFICE EDITION EXWO 404 USER GUIDE ...

Page 2: ...make changes in the product Copyright 2007 Extricom Ltd All rights reserved The products described herein are protected by U S Patents and may be protected by other foreign patents or pending applications Important Notice Read this user manual and safety instructions before installing and operating the Extricom WLAN system Disclaimer Extricom makes no representations or warranties whether express ...

Page 3: ...ent s EMC FCC Part 15 Sub Part B EN 301 EN 55022 VCCI V 2 2001 04 Safety EN 60950 UL 60950 IEC60950 Manufacturer s Name Extricom Ltd Declares under our sole responsibility that the product Product Name Extricom EXRP 20 Conforms to the following standard s or other normative document s EMC FCC Part 15 Sub Part B EN 55022 EN 301 EN 300328 ENV 301893 EN 300440 VCCI V 2 2001 04 Safety EN 60950 UL 6095...

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Page 5: ...rmining the Location of the Extricom Access Points 9 The Extricom EXSW400 10 The Extricom Access Points 12 Connecting the Switch and Access Points 13 Mounting the Access Points Optional 13 Chapter 3 Configuring the Extricom WLAN System 15 Using the Extricom Web Configuration Pages 16 Configuring the LAN Parameters 18 Configuring the WLAN Parameters 21 Configuring SSIDs 26 Configuring Security Defi...

Page 6: ... 37 Setting Passwords in the Extricom Switch 38 Viewing a Summary of the Updated Configuration 38 Viewing Extricom Information 40 Chapter 4 Troubleshooting 41 Appendix A Specifications 43 Extricom EXSW400 Switch Specifications 43 Extricom EXRP 20 Access Point Specifications 45 Appendix B Access Point Mounting Template 48 ...

Page 7: ...r IT managers and system installers who are familiar with installing and configuring networks Conventions This is a note It provides additional information to users This is a caution A caution warns of possible damage to the equipment if a procedure is not followed correctly A warning alerts you to the presence of important operating instructions Safety Precautions Follow the instructions in the g...

Page 8: ...thorized service representative To comply with FCC RF exposure compliance requirements maintain a minimal separation distance of at least 20 cm 8 inches between the AP and all persons The switch contains an internal battery Always replace the battery with the same type to avoid the risk of explosion Dispose of used batteries according to the instructions provided with the battery ...

Page 9: ...e coverage and capacity trade offs of traditional cell based WLAN architecture In addition the need for cell planning and interference analysis a highly expensive aspect of owning a WLAN is also eliminated Finally Extricom s innovative approach does away with most WLAN maintenance tasks Extricom s WLAN System is specifically designed to provide increased network capacity seamless mobility high lev...

Page 10: ...vice area i e the combined coverage of all APs connected to the switch with interference free operation and consistent capacity throughout As the client moves throughout the blanket different APs will be in the best position to serve the client at different times The switch always uses the uplink and downlink path that is optimal to serve the client While this is going on behind the scenes the cli...

Page 11: ... highly resistant to RF instabilities and outside interference Dense AP deployment In an Extricom WLAN APs can be deployed in any density convenient to the organization to achieve both blanket coverage and a guaranteed communications rate to all users In fact while cell based solutions shy away from dense deployments because of their inherent RF obstacles Extricom s system performance actually inc...

Page 12: ...ucing the effort required to deploy and maintain the WLAN The minimal configuration required for the switch is performed via a dedicated secured Web interface Extricom s EXRP 20 UltraThin APs are high bandwidth devices containing two standard 802 11 a b g radio devices Since the APs have no software they require no configuration This makes them fully interchangeable enabling truly plug and play in...

Page 13: ...The Extricom EXWO 404 WLAN System User Guide 7 Figure 3 Extricom EXRP 20 AP Extricom APs only function when they are directly connected to Extricom switches ...

Page 14: ...N and the APs placed throughout the office or area to be covered Figure 4 displays a typical Extricom topology consisting of an Extricom switch and four APs Figure 4 Typical Extricom Topology Extricom uses standard WLAN protocols IEEE 802 11 As a result any 802 11a b g standard wireless device can work seamlessly with the Extricom system ...

Page 15: ...bles one for each AP One CAT 5e 6 cable for connecting the WLAN switch uplink to the LAN switch Two stainless steel pan head 8x1 1 4 self tapping Phillips screws for mounting each AP optional Determining the Location of the Extricom Access Points Before installing the switch and access points plan the placement of the APs Before permanently mounting the APs it is recommended to test the network us...

Page 16: ... System The Extricom EXSW400 The Extricom EXSW400 switch has 6 connectors and 3 LEDs on the front panel Console WLAN LAN Power Status Lnk Act 100M Link Console WLAN LAN Power Status Lnk Act 100M Link Figure 5 Extricom EXSW400 Switch ...

Page 17: ...Ps to the switch Do not connect any device other than Extricom APs to the WLAN ports These ports provide 802 3AF PoE compatible power Maximum current 270 mA 48 volts Table 2 describes the front panel LEDs of Extricom EXSW400 switches Table 2 Extricom EXSW400 Switch LEDs LEDs Color Description Power Green On off LAN Link Act Green On indicates connection to the LAN network Blinking indicates activi...

Page 18: ...ors Description Power External power is not required for most applications Power is supplied through the Ethernet PoE In case of an external power requirement by the application use a UL Listed LPS Limited Power Source or NEC Class II adapter Rating Input 90 240VAC 0 8A max Output 48VDC 0 56A max Due to regulatory requirements and pending certification process for the power supply connector extern...

Page 19: ...tors 3 Connect the power cable to the power connector located on the rear panel of the switch and plug the other end of the power cable into a power source 4 Verify that the Power LEDs on both the switch and connected APs are green Mounting the Access Points Optional Extricom APs can be mounted on the wall To mount the APs you will need two stainless steel pan head 8x1 1 4 self tapping Phillips sc...

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Page 21: ...s of the switch where IP address of the switch is the IP address of the switch provided with your purchase for example the URL should be https 1 2 3 4 if the IP address of the switch is 1 2 3 4 If you did not receive a switch IP address with the switch the factory default value for the switch IP address is 192 168 1 254 If you are using the default IP settings do not place a router between the use...

Page 22: ...our switch use the following factory default user name and password user name admin password Switch1 The user name and password are case sensitive Using the Extricom Web Configuration Pages The Extricom Web Configuration pages have three main areas The navigation tree The menu bar The work area ...

Page 23: ...ure LAN parameters WLAN Configuration used to configure WLAN parameters SSID Security used to configure SSID and security parameters and password management Advanced Features used to configure the switch s SNMP parameters Utilities used to view the switch configuration restore switch default settings upgrade the switch firmware set the time and date and reboot the switch Navigation Tree Menu Bar W...

Page 24: ...tom of the page informing you if the update was successful refer to Figure 9 If the update was not successful a description of the problem is displayed refer to Figure 10 Figure 9 Successful Update Message Figure 10 Unsuccessful Update Message The new configuration only takes effect after rebooting the switch refer to Rebooting the Extricom Switch on page 37 Configuring the LAN Parameters In the L...

Page 25: ...escription IP Address Enter the IP address of the Extricom Switch Network Mask Enter the network mask address VLAN VLAN tag ID for VLAN access to the switch VLAN IP address VLAN s ID IP address 2nd IP Address Enter the backup IP address of the Extricom Switch 2nd Network Mask Enter the backup network mask address 2nd VLAN 2nd VLAN tag ID for VLAN access to the switch 2nd VLAN IP address 2nd VLAN s...

Page 26: ...toring tool Do not check this option if you are not using the Extricom dedicated network monitoring tool otherwise unnecessary data packets are sent through the Ethernet Monitor Interval sec Specify how often information is sent to the Monitor Log If using the dedicated network status monitoring tool 1 second is the recommended interval Configure this parameter only if using the dedicated network ...

Page 27: ...e WLAN Configuration page you can configure the following WLAN parameters for each Access Access 1 or Access 2 Channel options Data rates SSIDs The EXSW400 switch supports a maximum of 5 SSIDs Refer to Configuring SSIDs on page 26 for an explanation of the relationships between Access channels SSIDs and VLANs To configure WLAN parameters 1 Click WLAN Configuration in the navigation tree The WLAN C...

Page 28: ... Extricom WLAN System Figure 12 WLAN Configuration Page 2 Click the Radio tab for which you want to configure the WLAN parameters 3 Configure the WLAN parameters Refer to table 6 for a description of the WLAN parameters ...

Page 29: ... offer same band capability This means that both radios can be set in various configurations such as 1 802 11a 802 11a 2 802 11b 802 11b 3 802 11b 802 11g 4 802 11g 802 11g 5 802 11b g 802 11b g Channel Select the channel The options available are based on the country and WLAN mode Maximum Retries Select the number of times to try to resend a packet if the transmission of the packet fails Rates Co...

Page 30: ...ng in Mixed Mode there should be at least one Basic data rate from the 802 11b rates Optional If you configure a data rate as Optional the network will provide that data rate to wireless devices that can support it Disabled Disabled data rates are not available to wireless devices Adapt Select for each data rate that is to participate in rate adaptation The Allow Rate Adaptation checkbox must be c...

Page 31: ...gned SSIDs list and appears on the Unassigned SSIDs list after clicking Update An Extricom WLAN system supports up to 5 different SSIDs Unassigned SSIDs Displays the list of SSIDs not assigned to the channel Add to Channel To add an unassigned SSID to the channel select an SSID from the Unassigned SSIDs list and check the Add to Channel option The selected SSID is removed from the Unassigned SSIDs...

Page 32: ...dit SSID Security Setting Refer to Configuring SSIDs on page 26 and Configuring Security Definitions on page 31 To configure SSID and security settings you can also click SSID Security in the navigation tree Configuring SSIDs An SSID Service Set Identifier is the name of the network Wireless devices must connect to a specific SSID which determines pre defined set of privileges settings and limitat...

Page 33: ... Access Point Channel SSID VLAN tag Network1 1 First Radio 1 Network2 2 Network3 3 Network4 4 Second Radio 6 Network5 5 In the SSID Security page SSID Options section the following SSID parameters can be configured to Allow Default SSID Display SSID in Beacon Allow Store Forward Allow Inter Ess Store Forward Assign a VLAN to the SSID Set a disassociation timeout Set DTIM period ...

Page 34: ...28 Configuring the Extricom WLAN System To configure the SSID parameters 1 Click SSID Security in the navigation tree The SSID Security page appears refer to Figure 13 Figure 13 SSID Security Page ...

Page 35: ...less device needs to connect to a specific SSID in the Extricom WLAN Display SSID in Beacon This option provides an additional though limited level of security The AP sends out a beacon with information about the network If this option is enabled the SSID appears in the beacon If disabled the SSID does not appear in the beacon Allow Store Forward If this option is enabled two wireless devices conn...

Page 36: ... Assigning a VLAN to an SSID enables you to control a wireless devices privileges through the existing wired network definitions Disassociation Timeout Enter the amount of time in seconds a wireless device can remain inactive no data sent to or from the wireless device before automatically disconnecting from the network DTIM Period The period of time in beacon intervals after which broadcast and m...

Page 37: ...on However for a higher level of security it is recommended to use both encryption and authentication Security definitions are configured for each SSID individually To configure security definitions 1 Click SSID Security in the navigation tree The SSID Security page appears refer to Figure 13 2 Select the SSID from the Choose SSID dropdown list for which you want to configure the security definiti...

Page 38: ...LAN and verifies the wireless device s identity Authentication methods such as specific EAP methods available in the WPA Radius option also verify that the association process is secured Authentication utilizing WPA Radius can also support encryption key changes The following methods are available 802 1x if the cipher is WEP or WEP104 WPA PSK or WPA Radius if the cipher is TKIP Supported protocols...

Page 39: ...fine the Radius server parameters if The cipher is WEP64 WEP128 and the 802 1x authentication method is selected The cipher is TKIP and the WPA Radius authentication method is selected Server Address Enter the address of the Radius server Server Port Enter the Radius server port Server Password Enter the Radius server password 4 Click Update to save the configuration The new configuration only tak...

Page 40: ...e sent from the Extricom switch to the device on the LAN running the SNMP manager 1 Configured and connected APs of channel channel number This trap provides a summary of all APs and their status This trap is typically sent after an event of AP removal or connection frpm to the switch 2 AP ap number in hex base has been connected This trap is typically sent after an event of connecting an AP to th...

Page 41: ... Configuration File replace existing Upgrading Extricom Firmware Setting the Time and Date Rebooting the Extricom switch To access the Utilities configuration pages Click Utilities in the navigation tree The Utilities configuration page appears refer to Figure 15 Figure 15 Utilities Configuration Page ...

Page 42: ...right click Configuration file and select Save Target As The File Download dialog box opens and then the Save As dialog box opens 2 Select the location in which to save the configuration file and click Save The configuration file will be saved to the selected location Uploading a New Configuration File A previously saved configuration file can be uploaded e g a file saved for backup purposes To up...

Page 43: ...file is GNU zipped gzip Some Internet browsers are configured to automatically unzip files when downloading Verify that this option is disabled so that the upgrade file remains zipped after downloading Setting the Time and Date To set the time and date on your Extricom Switch 1 In the Set Time Date section of the Utilities configuration page enter the time and date in the format hh mm ss dd mm yy ...

Page 44: ...the passwords including operator and root passwords are changed from the default values when the switch is first installed as well as periodically updated Record all passwords and store them in a safe location To set and change a password for the Extricom switch 1 Click Password Management in the navigation tree to open the Password Management page 2 Enter the user access level whose password you ...

Page 45: ...Displays the date and time the summary was created Uptime Displays the amount of time the switch has been active LAN Configuration IP Address Displays the IP address of the switch MAC address Displays the base MAC address of the switch near the MAC address Regulatory Domain Displays the regulatory domain name currently in use by the switch Network Mask Displays the network mask ...

Page 46: ...ays the SSIDs and their related VLANs defined and assigned to Radio 1 Displays the SSIDs and their related VLANs defined and assigned to Radio 2 Other SSIDs Displays other SSIDs that are defined but are not assigned to a specific Radio Access Points 1 4 Active Access Points List of the active APs Power On Access Points List of AP powered via Power over Ethernet Viewing Extricom Information Informa...

Page 47: ...me authentication method If the Radius Server is used verify that the wireless device is registered and has the necessary authorization Cannot connect to the Extricom web configuration pages Verify that the switch is connected to the LAN Verify that the correct IP address is used Low data rates Verify that the switch was not mistakenly configured to use low data rates Verify that there is no addit...

Page 48: ...m Solution Cannot access the switch s Web configuration GUI Verify that the workstation on which the Web browser is running is connected to the same LAN as the switch Verify that the URL entered for the switch begins with https ...

Page 49: ... 100BaseT Ethernet with IEEE 802 3af PoE out of band Wired LAN 1x auto negotiating 100 10BaseT Ethernet Wireless Performance Channels Two 2 simultaneous WLAN channels operating on any combination of band e g two 2 4 GHz channel two 5 GHz channels or one channel in each band Capacity Up to 108Mbps Aggregate WLAN data rate 2 channel blankets each with 54 Mbps Inter AP handoff 0 ms Management User In...

Page 50: ...5 Sub Part B EN 300386 Part B VCCI Technical Requirements V 2 2001 04 ANATEL Resolution 237 Physical Properties Installation options Rackmount 19 1U Desktop Dimensions 430 x 45 x 240mm 16 9 x 1 8 x 9 5 Weight 2 8 kg 6 2 lbs LEDs Power LAN Activity WLAN Port Activity Power 100 240 2A max PoE IEEE 802 3af 15W PoE to WLAN ports 15W for each port Environmental Operational Temperature 0 C to 45 C 32 F ...

Page 51: ... 11a 5 15 5 25 GHz 5 25 5 35 GHz 5 505 5 725 GHz 5 725 5 850 GHz Available channels limited by local regulation 802 11b g 2 400 2 472 GHz US Canada 2 402 2 482 GHz ETSI 2 402 2 494 GHz Japan Available channels limited by local regulation Transmission Power Mean measured at radio output 802 11a Max 17 dBm limited by local regulation 802 11b Max 17 dBm 802 11g Max 15 dBm Supported Rates 802 11a 6 9 ...

Page 52: ... 6 Mbps 89 dBm 9 Mbps 88 dBm 12 Mbps 87 dBm 18 Mbps 85 dBm 24 Mbps 82 dBm 36 Mbps 79 dBm 48 Mbps 74 dBm 54 Mbps 71 dBm Regulations Approval Safety UL 60950 EN 60950 IEC 60950 EMC FCC Part 15 sub part B EN 301 EN 300328 EN 300440 ENV 301893 EN 300386 Part B VCCI V 2 2001 04 Access including modular approval FCC Part 15 C FCC Part 15 E EN 300 328 EN 301 893 EN 300 489 Japan Type Certificate Article ...

Page 53: ...Installation options Horizontal desktop Vertical wall mount LEDs Power LAN Activity 2 x WLAN Activity 2 colors Power PoE IEEE 802 3af 15W Power Supply optional 48VDC 400mA Environmental Operational Temperature 0 C to 45 C 32 F to 122 F Humidity 0 to 90 non condensing Storage Temperature 20 C to 70 C 49 F to 185 F Humidity 0 to 90 non condensing ...

Page 54: ...re 17 Access Point Mounting Template 4 25 inches 10 7 cm Important Note Due to variations in printers when printing this page printer Page Scaling should be set to None or diagram may be automatically reduced in size As a double check make sure distance between drill points is as indicated above ...