Extron electronics TLI Pro 101, User Manual

Extron Warranty

Extron Electronics warrants this product against defects in materials and workmanship for a period of three years 
from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty 
workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components, 
to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is 
returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America, 
and Central America: 

Extron

Electronics 

1230 South Lewis Street 
Anaheim, CA 92805 
U.S.A.

Asia: 

Extron Electronics Asia Pte. Ltd. 
135 Joo Seng Road, #04-01 
PM Industrial Bldg. 
Singapore 368363 
Singapore

Japan: 

Extron Electronics, Japan 
Kyodo Building, 16 Ichibancho 
Chiyoda-ku, Tokyo 102-0082 
Japan

Europe: 

Extron Europe 
Hanzeboulevard 10 
3825 PH Amersfoort 
The Netherlands

China: 

Extron China 
686 Ronghua Road 
Songjiang District 
Shanghai 201611 
China

Middle East: 

Extron Middle East 
Dubai Airport Free Zone 
F13, PO Box 293666 
Dubai, United Arab Emirates

Africa: 

Extron South Africa 
South Tower
160 Jan Smuts Avenue
Rosebank 2196, South Africa

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical 
or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not 
authorized by Extron.

NOTE:

  If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return 

Authorization) number. This will begin the repair process. 
 

USA:

714.491.1500 or 800.633.9876 

Asia:

65.6383.4400

Europe:

31.33.453.4040 or 800.3987.6673  

Japan:

81.3.3511.7655

Africa:

27.11.447.6162 

Middle East:

 971.4.299.1800 

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage 
during shipment. Returned units must include the serial number and a description of the problem, as well as the 
name of the person to contact in case there are any questions. 

E

xtron

Electronics makes no further warranties either expressed or implied with respect to the product and its quality, 

performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct, 
indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been 
advised of such damage.
Please note that laws vary from state to state and country to country, and that some provisions of this warranty may 
not apply to you.

Worldwide Headquarters:  

Extron USA West, 1025 E. Ball Road, Anaheim, CA 92805, 800.633.9876