EZ Answer
A Level 3 menu cannot have any sub-menus and hence all
entries, other than *, #, 0 or 9, are treated as extension
transfers. Invalid single digit entries will take the unit back to the
previous Level 2 menu. If no digit is dialed for 20 seconds, the
unit will play the disconnect greeting and hang up.
In the above example, the message number 10 is not used
because the user may have recorded the message and later
decided to not use the same. Hence, it is not necessary that all
the messages recorded be in any sequence. However, this
message #10 will continue to occupy the recording space until it
is over-recorded with another message under Program # 410.
Note :
1.
Important :
It is the user's responsibility to record and
assign the message numbers appropriately.
2.
Important :
It is the user's responsibility to ensure that the
menu options recorded in the Level 1 and 2 menus match
the entries for the Level 3 menus in the Single digit-dialing
plan for 109.
3.
It is not necessary to record the menu messages in any
particular order.
4.
Extension numbers cannot have 9 as the starting digit
(since 9 signifies a voice menu)
5.
The entries in program 109 for Audiotex options will accept
a 3-digit entry only, irrespective of the extension length
programmed in Program 204.
6.
A maximum of 6 options may be given in a Level 2 menu.
Hence, for example, 109 5 901 02 03 04 05 06 07 is the
maximum allowed.
7.
While recording any of the Audiotex messages, if the end of
recording space is reached, the unit will give 7 short beeps
and automatically terminate the recording. An attempt to
record a new message will immediately terminate with the 7
short beeps and a “This entry is Invalid” prompt. When
42
